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MJ Pro Nails

+1 618-244-7143
3917 Broadway St, Mt Vernon, IL 62864 United States of America
Open Today: 10:00 AM - 07:00 PM

Quick Facts About MJ Pro Nails

MJ Pro Nails has both strengths and weaknesses based on the comments provided. Understanding these factors can help potential customers make an informed decision about whether to visit the salon.
Starting with the strengths, one comment mentions that the salon was not busy during a Saturday afternoon visit, allowing the customer to be attended to right away. This indicates that the salon may have efficient service during off-peak hours. Additionally, another comment mentioned that even with a wait of over an hour, the staff still took their time and provided good service. This suggests that the staff is dedicated to providing quality service and prioritizing customer satisfaction.
Another strength highlighted in the comments is the friendly and engaging nature of some staff members. One customer had a lengthy conversation with a technician during a pedicure, emphasizing that the staff member was personable and made the customer feel comfortable. This indicates that the salon may have a friendly and welcoming atmosphere, which is important for customers seeking a positive salon experience.
Furthermore, the comments mention that some customers had satisfactory results with their pedicures. One customer describes the pedicure as "relaxing," suggesting that the salon may offer a relaxing and enjoyable experience for customers seeking a pampering session.
On the other hand, there are also multiple weaknesses highlighted in the comments. Some customers experienced long wait times, with one individual waiting for over an hour before leaving without receiving service. This suggests that the salon may struggle with managing bookings and sufficient staffing, leading to extended wait times and potential dissatisfaction among customers.
Another common issue mentioned is the rushed and subpar quality of the nail services. One customer expressed disappointment with the execution of an acrylic fill, noting that the nails were poorly cut, shaped, and polished. In another comment, the customer mentioned how the polish started peeling off soon after leaving the salon, indicating a lack of attention to detail and proper application of products. These experiences suggest that the salon may have inconsistent quality control, resulting in inconsistent results for different customers.
Furthermore, some customers commented on the lack of professionalism and poor customer service provided by the staff. One customer mentioned that none of the employees greeted or provided instructions upon arrival, creating a negative first impression. Another customer described the employees as rude and inexperienced, highlighting a lack of professionalism and expertise within the salon. These comments indicate that the staff may need further training in customer service and professionalism.
In conclusion, MJ Pro Nails has both strengths and weaknesses based on the comments provided. While some customers had positive experiences with quick service, friendly staff, and satisfactory pedicures, others experienced long wait times, rushed and subpar nail services, and poor customer service. Potential customers should consider these factors when deciding whether to visit the salon, understanding that their experience may vary. It is advisable to read additional reviews and gather more information before making a final decision.


Best TL Reviews

Nun
Super rushed.
Waited about 15 minute but didn't have an appointment.
Wasn't able to choose the Pedi because they were so busy. However they turned out fine.
The picture was taken a few days after. I'm terrible with my cuticles.
Edit: Came on a Saturday afternoon around 3 pm and it wasn’t busy at all. Got in right away.
Even with only 3 people working, and a wait for over an hour, they still took care of us and took their time.
Everything went smoothly, I wish I could understand the menu and preferences you like. I just don't know how to fill in the appointment set for my preferences. LOL I love my nails pointy, got my eyebrows done and my pedicure are so good n relaxing.
Had 1130 app. Waited an hour finally got up n left . Only had 2 techs working
My experience was just horrible. I usually go to VIP Nails and I absolutely LOVE them & their work. They are always super professional and I always leave beyond satisfied. I decided to give MJ a chance after calling my usual salon that was fully booked for the day. The customer service was terrible and not one of the employees even greeted or told us what we needed to do when we walked in the door so we ended up just standing there for about 15 minutes because we had never been there before. After asking they just stared at us and didn't give any instruction. After finally getting signed in and sitting down waiting for 20ish minutes (keep in mind there were only 3 other customers there and the employees were just walking around looking at each others work on the other customers) we finally got seated and started. I only needed a acrylic fill because like I said I usually go to VIP. After the guy started working on my nails he cut me several times with the drill and cut and shaped all of my nails horribly. Then when it came to polish I asked for gel and he got it all over my skin so I left with polish all around my nails. I'm convinced they don't know how to properly do acrylic fills because both me and the person I went in with went for fills and both got horribly executed ones. The nails themselves look horribly done super rushed looking even though I was in there for over 2 hours FOR A FILL and a super simple nail shape and just a single color. Last but I'm sure not least, as soon as I got home from the salon the paint started to peel off of the side of one nail where it wasn't properly painted and wet gel that was not cured properly started coming out from underneath the layer that was peeling up. Not to mention when I called and asked, I was told it would be $25 and when we were finished, they charged $30. All of the employees were just overall rude and had no clue what they were doing. This is the worst experience I've ever had with a salon and I WILL NOT BE RETURNING. DO NOT GO TO MJ save your money and go somewhere where you will be treated well and have actual quality work for your money.
After trying 2 other salons in town I almost just had my nails removed and didn’t mess with it anymore. I have had really bad service from 2 salons in town. One I waited for 2 hours plus, another was super stand offish and ignored me. Today I decided to give another place a try. I walked right in to this place. No wait! Was greeted, acknowledged and even carried on a quite lengthy conversation with the man who gave me a pedi. He was so super nice and involved! Love that! I am home! I will return again and again! ❤️ 5 stars all the way across! Give them a try and I promise you will switch salons. See y’all in 3 weeks! ????????
I am always hesitant to get my nails done. I smashed two fingers when I was a kid so two nails are really hard to get straight and fitted right. They are NEVER done to my satisfaction. Kenny did an amazing job. His attention to detail blew me away. I will be back, but only for him. It's the first time I've ever had them done where I wasn't picking at them and disappointed as soon as I left.

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MJ Pro Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 10:00 AM - 07:00 PM
Tuesday 10:00 AM - 07:00 PM
Wednesday 10:00 AM - 07:00 PM
Thursday 10:00 AM - 07:00 PM
Friday 10:00 AM - 07:00 PM
Saturday 10:00 AM - 07:00 PM
Sunday Closed

How to go there

Location