Quick Facts About Retro Barbershop
Strengths:
1. Excellent customer service: Multiple comments mention the friendly and professional staff at the Retro Barbershop. They take their time, listen to customers' needs, and provide personalized haircuts.
2. Hygienic environment: Customers appreciate the cleanliness of the barbershop. It is described as "very hygienic," which is an important factor for many when choosing a hair salon.
3. Fair pricing: The base price of $23 is considered to be extremely fair by customers. This is likely a competitive advantage for the barbershop, attracting customers who are looking for quality haircuts at affordable prices.
4. Skilled barbers: Customers comment on the skill level of the barbers at Retro Barbershop. They mention that every barber they've seen has been equally skilled, indicating consistency in the quality of haircuts.
5. Attention to detail: Customers appreciate the barbers taking their time and focusing on the minute details of the haircut. This suggests a commitment to providing a high level of precision and ensuring customer satisfaction.
6. Complementary espresso: The barbershop offers complimentary espresso to customers, providing an extra touch of hospitality and enhancing the overall experience.
Weaknesses:
1. Waiting time: Some customers mention that there can be a wait at the Retro Barbershop, and this may be a deterrent for those in a hurry. While the barbershop provides a waitlist option, long wait times could potentially result in customers seeking faster alternatives.
2. Inconsistent waiting experience: While some customers don't mind the wait and appreciate the opportunity to relax with complimentary espresso, others find it inconvenient. This inconsistency in the waiting experience could be a point of improvement for the barbershop.
3. Lack of appointments: While many customers appreciate the "first-come, first-served" policy, others might prefer the convenience of booking appointments. This policy could potentially deter individuals who prefer to plan their schedules in advance or have time constraints.
Conclusion:
Overall, Retro Barbershop seems to have several strengths. The excellent customer service, fair pricing, skilled barbers, attention to detail, and hygienic environment are all positive factors that contribute to its success. The barbershop's complimentary espresso also adds a special touch to the overall experience. However, there are a few weaknesses that might need to be addressed, such as managing waiting times and offering appointment options to cater to a wider range of customers' preferences. By addressing these weaknesses, Retro Barbershop can further enhance customer satisfaction and solidify its position as a go-to barbershop in Staten Island.
Best TL Reviews
Today was my first time here and I can safely say that this place is my new barber shop. I was coming from another barber shop that I gradually started to dislike because they were too old fashioned and didn't listen to what I asked for. I'm glad I found this place.
I like that they don't take appointments and there is a book in the front to write your name down. They were gracious enough to offer espresso while I waited as well. Gerti took great care to make sure he knew what I wanted for a haircut and asked me if I wanted any adjustments throughout
I walked out of there telling him that this was the best haircut I've gotten in a long time
All this for a base price of $23. You better believe I'm coming back!
Extremely nice staff and very hygienic barbershop. You walk in put your name on the list and wait. There’s signs all over if you are in a rush come Tuesday or Wednesday is there slow days. I was in and out in about a hour. Felt clean and they have a new customer now. Price is extremely fair and the customers are treated like family.
Have come here a few times now and my experience has always been the same: professional and friendly staff who take their time with each cut. Every barber I’ve seen has been equally skilled. Everything looks nice and clean (hygienic) inside. Would recommend!
always come to this place. Best haircut around Staten Island The crew at this place is very good at styling hair. The only problem is you're going to be waiting a while. That's the only reason I wouldn't write it up as 5 stars
I’ve been going to this place for a few months now, probably more and I have to say the place is truly great! The prices are fair no complains there. I go to the barber John (he’s in the last chair all the way in the back) one of the best, he always gets it right. Go to the place and go to him you won’t regret it.
First experience coming from a friends recommendation, the owner hand-made a nice expresso complementary.
Lines can be long but worth the wait if you leave your name and number on a waitlist. Great guys and all the employees are skilled
This barbershop is amazing! Everyone treated well & service is done with care and time. Highly recommend!
They have a client for life! Extremely professional and friendly environment. All the barbers are highly skilled and really take their time to focus on the minute, intricate details of the haircut. I have been going to Jani for 4 years now and I walk out of there with nothing less than perfection every time. Highly recommend!
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Retro Barbershop Info
Amenities
Accessibility
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Wheelchair accessible entrance
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | Closed |
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