Quick Facts About Trixx Salon & Spa
Trixx Salon & Spa, based on the comments provided, has both strengths and weaknesses. Let's analyze them in detail.
Starting with the strengths:
1. Efficient TAP Gel nails: One customer mentioned being very happy with their TAP Gel nails and commended the efficiency of the woman who performed the service. This indicates that the salon is capable of providing quality nail services.
2. Quick Service: Another customer called late in the day without an appointment and was still able to receive quick service. This suggests that the salon is able to accommodate walk-in customers and provide prompt attention.
3. Friendly and Accommodating Staff: Several customers mentioned the friendly and accommodating nature of the staff at Trixx Salon. This creates a welcoming atmosphere for customers and contributes to a positive experience.
4. Lushly Appointed Massaging Pedicure Chairs: One customer appreciated the comfortable pedicure experience provided by the salon's lushly appointed massaging pedicure chairs. This indicates that Trixx Salon invests in creating a comfortable and luxurious environment for their customers.
Now let's discuss the weaknesses:
1. Inconsistent Quality: One customer had a bad experience with their gel nails, mentioning that the owner didn't know how to apply the gel properly and left bubbles on the nails. This suggests a lack of consistency in the skills of the salon's technicians.
2. Poor Eyebrow and Haircut Services: The same customer mentioned that they witnessed a woman with poorly done permanent eyebrows and a failed haircut. This raises concerns about the salon's ability to provide satisfactory eyebrow and haircut services.
3. Lack of Attention to Detail: One customer expressed dissatisfaction with the cleaning, callous removal, and nail polish application during their pedicure service. This indicates that attention to detail might be lacking in certain aspects of the salon's services.
4. Rude and Unpleasant Staff: Another customer mentioned that one of the manicurists, Katie, was rude, pushy, and unpleasant. This reflects poorly on the customer service provided by the salon and may discourage customers from returning.
5. Inconsistent Nail Polish Application: One customer mentioned that their nails looked hideous after a visit to Trixx Salon, as if they were painted by an amateur. This suggests an inconsistency in the skill level of the salon's technicians when it comes to nail polish application.
In conclusion, Trixx Salon & Spa has some strengths, such as efficient TAP Gel nails, quick service, friendly staff, and luxurious pedicure chairs. However, there are also weaknesses, including inconsistent quality, poor eyebrow and haircut services, lack of attention to detail, and rude staff. These weaknesses indicate areas where the salon could improve to enhance customer satisfaction and ensure a consistent and high-quality experience.
Best TL Reviews
That was the worst experience ever that I had anywhere in my life the owner doesn't know how to put gel there is bubble on my nail didnt even remove the last gel everywhere I had to cut my own nail and pay 70$ for that. A women came and had the worst fake permanent eyebrows that the lady did to her few days ago, and the other one fail at aircut on the other one. All happened in 1 hour.
Go away you gonna regret it
I was very happy with my TAP Gel nails. The woman working was very efficient and I am very happy with the service.
I called late in the day, with no appointment and they got me quickly…
Mahalo!
After a quick/unscheduled departure from home due to snow forecasts on the mainland, I had not had the opportunity to get a pedicure at my normal salon as planned. Desperate for a foot makeover (seeing as it had been months since I’d last really given any thought to open toed shoes) I had stressed a bit about where to go in Kona, since we were without a car during our first few days in town. Reviews of just about any place nearby were not good.
After much deliberation, including considering not getting a pedicure at all due to poor reviews, I settled on Trixx Salon, which was just a short walk from the Courtyard King Kamehameha where we were staying. I called ahead and made an appointment for 3. The gentleman on the phone didn’t ask for my name, but took my “appointment” just the same.
I arrived a minute or two before 3 and while when I walked in felt a little lost since there isn’t a clear “desk” to direct attention to, my appointment was acknowledged and I was quickly attended and directed to one of 6 lushly appointed massaging pedicure chairs.
The staff here is obviously close with each other. Lots of friendly chatter (in English and occasional pigeon) among them. Each employee seems to be in charge of their own tools and lotions/gels/etc. many employees seem to have regulars. They used liners in each of the pedicure basins. I felt that the tools they used were clean, however I didn’t actually see them being cleaned so can’t verify that for sure.
Overall I enjoyed the experience. I’ll admit the pedicure took longer than the speedy/efficient ones I normally get at home. But the staff here seemed to enjoy their jobs a little bit more, which in turn made it that much more enjoyable.
• my go to ; she’s literally welcoming , she does it quick but it clean .
Got here early, so I didn’t wait longer than 10 minutes for a walk in. Got a pedicure w/callous removal & scrub. Scrub was nice. Callous removal, cleaning, & nail polish could’ve been more careful & thorough.
This salon was great. My niece, my nephew, and I went for two pedicures and a fill. Pictured is the end result of my fill and color change. Everyone was super friendly and accommodating. Pricing was spot on for the detail they put in to the services.
My nails look like my daughter painted them dipped it one too many times and now I have hideous nails so that's great looks like hideous wish I knew how to post a pic so disappointed. Update post photo this was 15 after will never go back
Hank did a nice job on my pedicure and he was pleasant.
Katie started my manicure then left abruptly because a lady came in for a waxing. Katie was a bit rude, pushy, and unpleasant in my opinion.
All in all my experience at Katie Trixx Salon can’t compare to services I’ve received from other nail salons. I will not be going back there.
Trixx Salon & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
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| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 06:00 PM |
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