Glamour Nails Spa

+1 480-585-0131

29455 N Cave Creek Rd APT 140, Cave Creek, AZ 85331 United States of America

Open Today: -

Quick Facts About Glamour Nails Spa

Glamour Nails Spa has received both positive and negative comments from customers. These comments provide insights into the strengths and weaknesses of the salon.

One of the strengths mentioned by multiple customers is the quality of the nails. Many customers expressed satisfaction with how their nails turned out, mentioning that they looked nice and were well done. This indicates that the technicians at Glamour Nails Spa have good skills and can deliver high-quality nail services. Additionally, customers appreciated the attention to detail and the use of new files and buffers for each customer, showing a commitment to hygiene and sanitation. This attention to detail and cleanliness is an important aspect of a nail salon and contributes to the overall positive experience of customers.

Customers also mentioned the friendliness and accommodating nature of the staff at Glamour Nails Spa. They were praised for being polite, friendly, and having a positive attitude. This contributes to a welcoming and comfortable atmosphere for customers, making them feel relaxed and valued. Furthermore, some customers mentioned that they were able to get an appointment at Glamour Nails Spa even on short notice, indicating that the salon is flexible and works hard to accommodate customer needs.

Another strength of Glamour Nails Spa mentioned by a long-time customer is the staff's knowledge and training. They mentioned that the technicians are trained on technique and customer service, which allows customers to go to multiple technicians without a decline in quality. This indicates that the salon has a well-trained team that consistently delivers good service.

Despite these strengths, there are some weaknesses that have been mentioned by customers. One common complaint is the inconsistency in quality of service between different technicians. In one comment, a customer mentioned that her mother's pedicure experience was continuously subpar compared to her own. This suggests that there may be a lack of consistency in the level of service provided by different technicians at the salon. Another customer mentioned that they requested a specific technician but were given someone else. Although the customer ended up being satisfied with the service, this indicates a potential issue with miscommunication or lack of fulfillment of customer requests.

Another weakness mentioned by a customer is the rushed service experienced during a mother-daughter pedicure. The customer mentioned that their daughter's pedicure started right away, but the mother's pedicure was rushed and performed by a different technician. This indicates a lack of coordination and communication among the staff, leading to a subpar experience for the customer. Additionally, the rushed service resulted in discomfort as the technician was not gentle and kept hurting the customer's feet.

Overall, Glamour Nails Spa has strengths in the quality of nails, attention to detail, friendly staff, flexibility in appointments, and the knowledge and training of their technicians. However, they have weaknesses in consistency of service between technicians and coordination among staff members. These weaknesses can impact the overall customer experience and should be addressed to ensure customer satisfaction.

Best TL Reviews

My mom brought me here for my birthday for pedicures for both of us. While both sets of nails turned out great, the quality of service was frustrating. We ordered the same pedicure service and throughout the whole thing, my mom's experience was continuously subpar to mine. I asked a couple times why hers was going so fast and didnt get a response or a change in pace. We walked out frustrated and feeling that "maybe you just have to be a regular". It was disappointing.

Very Happy with this place. TJ was very gentle on my arthritic fingers and my nails turned out so nice. Thank you for getting me in on such a short notice. I will be returning ???? ☺️ ????

These people are incredible. Susan or as she told me yesterday "Suson" is so amazing. I left there feeling like a million dollars. Love my mani and pedi!!

I love this place!! After not being able to get an appointment at 3 different nail salons, I called Glamour Nail Spa yesterday (for the 1st time)for a last minute appointment to get a gel mani/pedi and they got me right in. I explained that I was in a rush because I had a dinner party to attend and I wasn’t sure if I’d have enough time to do both mani and pedi. They were super friendly and accommodating. Susan sat me right down and got my pedicure started, she then asked a gentleman to come take care of my manicure and they both worked on my hands and feet at the same time. They worked fast they made me feel comfortable and still managed to give me a relaxing massage even though I was short for time. They both had great attitudes about the whole thing and my mani and pedi came out flawless. I will definitely be a regular there from here on out.

I love Glamor nails! The only complaint I have is I requested Lee and was given another manicurist. It ended well because he ended up being very good as well. So now I have two favorites! The facility is welcoming and very clean. They use new files and buffers every time and dispose of them when the service is complete. Prices are the same as other nail salons in the area.

They work hard to be able to get you in. Everyone is pretty solid and their attention to detail is good.

Glamour nails is THE BEST! Not only do they take an interest in the health of your nails but your general health through sanitation and the best made products. The staff is trained the same on technique and customer service so you can go to multiple techs. And, you'll enjoy going because the staff become friends you look forward to catching up with!! I've been coming to Glamour for over 5 years now!

Came to have a mother daughter Pedicure that we had a reservation for and my daughters pedicure started right away, her pedicure had been going for 30 minutes and a man rushed up and gave me a 10 minute pedicure!

I was not expecting the drive-through service

Not to mention he kept hurting my feet since he was rushing. So much for a special birthday with my daughter