Quick Facts About D & T Nail Salon
D & T Nail Salon has received a mix of positive and negative comments, which allow us to analyze their strengths and weaknesses.
One of the strengths mentioned by a customer is the variety of options available for nail services. Customers appreciated the wide selection of polishes, dip powders, and gel colors to choose from. This indicates that the salon offers a comprehensive range of choices, catering to different preferences and styles. The positive comment about the dip powder lasting for three weeks further emphasizes the quality of their products.
Another strength highlighted by a reviewer is the friendly and kind nature of the nail technician, who made the customer feel like family. This suggests that the salon has created a welcoming and comfortable atmosphere, making customers feel valued and appreciated. This type of positive customer service fosters loyalty and encourages customers to return.
Additionally, the comment about the best COVID-19 compliance in the area indicates that D & T Nail Salon prioritizes the health and safety of their customers. In the current pandemic climate, this is essential for businesses to instill confidence in their customers and maintain a good reputation.
However, there are several weaknesses mentioned that the salon needs to address. One common complaint is the lack of communication and responsiveness. Customers expressed frustration over unanswered phone calls and not being able to address their concerns about a nail job. Prompt and effective communication is crucial for any service-based business, as it builds trust and ensures customer satisfaction.
Another weakness highlighted by multiple customers is the poor quality of service provided by certain nail technicians. Complaints include cuts during nail services, improper filing, and painting techniques, as well as over-drilling nails, leading to brittleness. These comments indicate a lack of expertise and attention to detail, which is a significant concern for customers seeking professional nail services. Improving the quality of service and addressing these issues should be a priority for the salon.
Some customers also expressed dissatisfaction with the way they were treated by the salon staff. Complaints included being dismissed or asked to leave after voicing concerns. Treating customers with respect and addressing their concerns are essential aspects of customer service. Instances like these can result in negative reviews, damaging the salon's reputation and potentially driving customers away.
Another weakness worth noting is the issue of wait times. One customer felt frustrated and ignored due to a long wait, while others were unhappy about being served after new walk-in customers. Managing wait times efficiently is crucial to avoid customer dissatisfaction and maintain a positive experience. It's important for the salon to address and improve this aspect of their service.
In conclusion, D & T Nail Salon has some strengths, including a wide range of options for nail services, friendly staff, and a focus on COVID-19 compliance. However, there are several weaknesses that need attention, such as poor communication, inconsistent service quality, customer treatment, and inefficient wait times. Addressing these weaknesses will be crucial for the salon's success and reputation.
Best TL Reviews
I have been here a few times and both times that I got the guy, he cut me and I bled. He also does not file, cut or paint nails well. Very disappointed. First time I let it go but after this time? I noticed the nail n paint job after I got home but no one answered so tried calling yesterday and again, no answer. For $60 + tip Should receive great service. Will be going elsewhere.
I don’t usually get my nails done, I came in for a full set and Esther introduced me to the Dip Powder. They have a whole wall filled with bottles of polishes, dip powder and It’s the best ever! She took her time and helped me picked out the colors. Not only it dries quick but it lasted for 3 weeks. I’m never going back to acrylics. This definitely worth every penny and I’m coming back to Esther!
wouldn’t listen to me, wouldn’t do what i asked for, took forever, drilled my nails down so much they’re flimsy, bendy, and brittle, and burnt me with the drill multiple times.
After my speaking on how my nails look, I was told to leave In their words get out. I still paid but was very disappointed with the way they treated me and the service I got but I will not be going their anymore. 30 ped, 50 dip 10 extra for chrome, eyebrow and lip wax 17, fast talking 110 dollars. Too much for losey job
Currently walking out. They are not busy. Only two others in the shop. I have been waiting over 35 mins having only been told to pick a color and that it would be a couple mins. Two people have come in and gotten serviced ahead of me in the time while I have been waiting. Clearly will not come back
I've been going Herr for years and the nail tech is friendly, kind and they feel like family. Best Nail Salon around
D&T nails ???? in Upper Chichester is my go to place. Had a spa pedicure and dip powder pedicure nails with a birthday balloons design. Ok so Julie the owner is a little hyper and bounces around, however if you understand how she is wired, you will never be disappointed! Esther did my nails. She is gentle and kind. Best Covid-19 compliance in the area. Please tip the nail technician at least 15%. This type of work is exhausting and physically demanding!
Didn't make an appointment! They have a wide variety of different gel colors to choose from which was nice. The nail tech do my nails and I couldn't be happier with them!! Will definitely be coming back for whenever I need a fill.
Place Pictures
D & T Nail Salon Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 06:30 PM |
| Sunday | 11:00 AM - 05:00 PM |
How to go there
Location
Places
Other Places
13. Kim Nails
14. Crawfish Hole
15. Lovely Nails