My Nail Salon

+1 585-637-0727

83 Main St S, Brockport, NY 14420 United States of America

Open Today: -

Quick Facts About My Nail Salon

Strengths of My Nail Salon Place:

1. Consistent great service: One comment mentions that the salon consistently provides great service. This indicates that the salon has a dedicated team of professionals who are skilled at their craft and can deliver satisfying results.

2. Positive recommendations: Another comment highly recommends the salon as the go-to place for nail services. This positive word-of-mouth recommendation can attract new customers and help build a strong customer base.

3. Long-lasting nails: A customer mentions that their black nails held up well after four weeks. This indicates that the salon uses high-quality products and techniques that result in long-lasting nail treatments.

4. Relaxing experience: One comment mentions that the salon offers a relaxing experience, with a friendly and skilled nail technician. Providing a calm and comfortable environment can enhance the overall customer experience.

5. Wide range of services: A customer mentions booking pedicures and hot stone foot massage facilities, suggesting that the salon offers a comprehensive range of services beyond just basic nail treatments. This can attract customers looking for a full spa-like experience.

6. Excellent sanitation practices: A comment highlights the salon's conscientiousness towards sanitation. This indicates that the salon prioritizes cleanliness and follows strict hygiene protocols, creating a safe and healthy environment for customers.

7. Competitive prices and availability: Another positive comment mentions that the salon offers great prices and does not require customers to wait for months to secure an appointment. This suggests that the salon offers competitive pricing and is flexible in accommodating customer needs.

Weaknesses of My Nail Salon Place:

1. Design and painting issues: One comment mentions that they were dissatisfied with the salon's ability to do a design and ended up with a painting job that was not satisfactory. This reflects a weakness in the salon's nail art and design capabilities, which can deter customers looking for intricate and well-executed nail designs.

2. Allergic reaction: A customer mentions experiencing an allergic reaction to a product used during their appointment. This indicates a weakness in the salon's consideration of customer allergies and sensitivities, as they did not ask about any allergies before using certain products.

3. Inaccurate information: A comment mentions that the salon falsely advertised accepting walk-ins but then denied the service due to being busy with appointments. This reflects a weakness in communication and customer service, as the salon should have communicated their availability accurately to avoid disappointing potential customers.

4. Rude customer service: One comment mentions that a staff member was rude to new customers and didn't handle the appointment booking correctly. This reflects a weakness in customer service, as customers should be treated with respect and professionalism regardless of their tenure with the salon.

In conclusion, My Nail Salon Place has several strengths such as consistent great service, positive recommendations, long-lasting nail treatments, a relaxing experience, a wide range of services, excellent sanitation practices, competitive prices, and availability. However, there are also weaknesses in design and painting capabilities, handling customer allergies, inaccurate information about walk-ins, and instances of rude customer service.

Best TL Reviews

Great service as always. It is my go to salon and I highly recommend. ???? Thanks Kayla for the the French nails and design touch up. My black nails after 4 weeks still held up very well.

terrible! couldn’t do a design so painted over it and you can see it over the color, put a scrub on without asking and i was allergic, left acrylic all over my fingers. i’ve been getting my nails done for 6 years and i’ve gone so many places and this is by far the WORST

Was told they accepted walk-ins but yet when we walked in we were told they couldn't because they were too busy with appointments.

Strange, considering there was no one in the place doing anything nor were there any customers

Stormed out saying it's ok I will spend my money somewhere else

Good luck everybody

Just wow! I switched up where I normally get my nails done to support a local Brockport business. First, the man who did my nails was very nice and made it a relaxing experience. Plus, he massaged after completing my nails for a lot longer than any salon ever has! This will be my new go to spot!!

My husband and I booked pedicures along with the hot stone foot massage. We are both so pleased with our excellent experience! They did an excellent job, were very friendly, and the massage was multi-step and so relaxing. There were wonderful massage chairs, relaxing music, and They were very conscientious of sanitation. Will definitely be returning! Thank you for a wonderful experience!

Great service and great prices. And you won't need to wait two months for an appointment. Would recommend.

I have never been so satisfied with my nails! Chi is very nice and super precise. I love this place!

Will never go here again. The woman in the first chair is VERY RUDE to new customers, me, and she doesn’t now how to put an appointment in the book correctly. I wouldn’t have gotten the service that I needed and made an appointment for two days prior because I don’t even think see wrote it in the book. Again very very bad customer. I did get the services because I pulled out my appointment card which said I had an appointment. The women was not happy at all.