HD Nails & Spa

+1 252-393-1177

309 W B McLean Dr, Cape Carteret, NC 28584 United States of America

Open Today: -

Quick Facts About HD Nails & Spa

HD Nails & Spa seems to have several strengths based on the comments provided. Firstly, the salon has been praised for its excellent service and attention to detail. Customers have expressed satisfaction with the quality of their nails, highlighting the gentle and skilled work of the technicians. Additionally, the salon is commended for its friendly and welcoming staff, creating a pleasant atmosphere for customers. The salon is also described as clean and modern, further adding to the positive experience.

Another strength of HD Nails & Spa appears to be their wide range of services. Customers have enjoyed a variety of treatments, such as acrylic French tips, gel manicures, and pedicures. The salon is reported to offer thorough and relaxing experiences, including massages and hot stone treatments. A number of customers have stated that they received the best manicure and pedicure they have had in years, indicating a high level of satisfaction with the services provided.

The salon's dedication to customer satisfaction is evident from the positive reviews. Customers have mentioned that the staff at HD Nails & Spa encourage feedback and strive to address any concerns or issues raised. This responsiveness and willingness to correct any problems demonstrates their commitment to meeting customer needs.

However, there are also some weaknesses that need to be addressed. One customer had a negative experience with a nail technician who was rough and caused injury during the service. The customer described the nails as having large blobs underneath and the polish as being of poor quality. Although the salon attempted to rectify the situation, the dissatisfaction remained.

Another weakness mentioned by a customer is that their acrylic nails, despite being initially beautiful, fell off within two weeks. Longevity and durability are important factors for customers when getting nail extensions, and the fact that they did not hold up well is a significant disadvantage.

Additionally, one customer described the salon environment as chaotic and expressed a lack of enjoyment during their visits. This comment suggests that the salon may not provide a relaxing and peaceful atmosphere for all customers, potentially impacting their overall experience.

In conclusion, HD Nails & Spa has several strengths, including excellent service, attention to detail, a wide range of services, and a commitment to customer satisfaction. However, there are also weaknesses that should be addressed, such as inconsistencies in the quality of service and durability of nail treatments, as well as potential issues with the salon's atmosphere. Taking these comments into consideration, it is clear that HD Nails & Spa has areas of improvement to ensure a consistently positive experience for all customers.

Best TL Reviews

The young girl who did my nails was very gentle and she kept telling me if I had anything to say about the nails to speakup, but I had nothing to say cause she did excellent. They are beautiful and I am quite pleased. This was my first time getting my nails done and I got acrylic French tips. I will definitely be back again.

Easily the best pedicure I have ever had. I came here while in vacation to treat myself and it was exactly what I needed. I did the $58 pedicure and it was worth every penny. My feet were massaged for at least 20 minutes and then after I got a hot stone massage on my legs. Just amazing. I also got a gel manicure for $37. They paid every attention to detail and took their time on everything. I didn’t feel as though they were rushing to finish my nail services despite being quite busy. Could not recommend more. Best manicure and pedicure I’ve had in years!

Highly recommended. This place is literally amazing! Staffs are super super friendly, they pay attention to detail. I had a delightful experience here. October is my gal and she always let me walk out of this place with stunning nails Hd nails is definitely a top notch salon!

The pedicure was also a great experience. Salon is clean and modern. Very impressed and I will be back next time I am in town. 5 stars all the way! Thank you for making my nails look perfect.

I had a great experience on Saturday at HD Nails! I was a walk in, I was greeted promptly by the friendly staff and was able to get an amazing gel manicure within an hour. My nail tech was so sweet and did such a wonderful job on my manicure. Thank you HD Nails, i’ll be back for all my future nail appointments!

Absolutely loved every minute. Everyone is extremely friendly. The place is so beautiful and clean. I highly recommend going to this salon to get your nails done. By far my favorite set of nails I have ever had done.

I had such a wonderful experience at this salon! The salon is well run, the people are nice, it's clean everybody's friendly. They are so thorough and so kind throughout the entire process. Highly recommend!

The man who did my nails was not pleasant, he was very rough and made me bleed. He kept telling me to relax, while he was hurting me! He did a horrible job. It was my first time getting acrylic nails, they were very thick with big blobs underneath, the polish was horrible. I called the next day to tell them how unhappy I was with this and I returned, they tried to correct his botched up work, they were a little better. My daughters acrylics came out beautiful however they all fell off within two weeks. I paid $175 for two sets of acrylics one set with designs which came out beautiful, it’s unfortunate they didn’t last. The environment at this place is very chaotic, I’ve been here several times for a gel polish, but I’ve never enjoyed my experience and will not return.