Quick Facts About MA&ME NAILS SPA
MA&ME NAILS SPA, based on the comments provided, appears to have several strengths and weaknesses. This analysis will delve into these aspects in detail.
Strengths:
1. Excellent service: Multiple customers mentioned that they love the service provided at MA&ME NAILS SPA. They specifically mentioned Jeanette as being the best and praised the friendly and gentle staff.
2. Skillful and talented technicians: Customers highlighted the skills of the technicians, mentioning that they did a great job with intricate designs such as flowers. The gel polish was also praised for being of high quality.
3. Clean and well-decorated salon: Customers appreciated the cleanliness of the salon, as well as the beautiful decorations. This aspect contributes to a positive and aesthetically pleasing experience.
4. Customer satisfaction: Many customers mentioned that they always leave happy and that they are regulars at the nail salon. They expressed satisfaction with the work done by Jeanette and Jasmine, further highlighting the expertise of the staff.
Weaknesses:
1. Price inconsistency and lack of transparency: One customer expressed disappointment with the lack of price transparency. They stated that they were charged significantly more than expected for a gel mani and pedi without any extras, leading to a sense of dissatisfaction.
2. Accusations of dishonesty: A customer expressed frustration with being called a liar by the salon. They highlighted the importance of clear communication and felt that their concerns were not taken seriously.
3. Overworked staff and time constraints: One customer mentioned that they felt rushed during their visit and described the experience as strictly timed. They also mentioned that their nails were not properly cleaned and polished, indicating a potential lack of attention to detail.
4. Negative customer experience: One customer had a particularly negative experience, where their nails were not done to their satisfaction. They mentioned instances of pain and injury during the process, as well as uneven and over-filed nails. This led to a general recommendation against visiting the salon.
Overall, MA&ME NAILS SPA has several strengths that contribute to positive customer experiences. These include excellent service, skilled technicians, a clean and well-decorated salon, and overall customer satisfaction. However, there are also weaknesses, such as inconsistent pricing, a lack of transparency, accusations of dishonesty, overworked staff, time constraints, and negative customer experiences. These areas for improvement highlight potential concerns that the nail salon should address in order to provide a consistently high level of service to their customers.
Best TL Reviews
My mom and I have been using this nail salon for 4 years and we LOVE it. We receive the best service and our nails always look amazing! Jeanette is the BEST!!
Went with my sister to get a manicure for the first time in YEARS. Staff was super friendly and gentle with my nails. The salon was clean and the decorations were gorgeous! The man who did my nails did a great job with the flowers I wanted, they were better than I was expecting! My sister and I will definitely be back!
Jeanette does the best job every time on my nails. I would always recommend her to anyone!
Everytime I go I leave Happy ... They can do just about anything ❤️ Great work me and mother are regulars here and we love Jeanette and Jasmine
I got a gel mani and pedi and got my daughter who is 5 the basics and was charged $175. I was not told prices before hand and was expecting to spend maybe $120 with tip included. There was no extras, I was highly disappointed.
Then to call me a liar, Considering I was in the salon in early November but obviously they are closed for a reason by the state. I have a picture showing what I was charged. I came there once with a. Friend and it was reasonably priced, and when i saw they had kids chairs is why i came back. NEVER AGAIN!
Un friendly staff. My sisters technician was on the verge of tears the whole time, I think she was overwhelmed and overworked. Everything was strictly timed. My nails were not even fully cleaned, or completely polished. The gel polish is very good.
I’m very unhappy with my nails ????
To start I felt rushed, 2 while removing the nails I already had on from another shop the lady ripped some of my real nail off...yeah it hurt!! Cut another finger with the saw thing and burnt 3 different fingers while sawing the nails down and if that’s not enough 3 of the nails aren’t straight and filed down to much on the sides. Every time I would say something about her hurting me or the nails not looking good she say oh I’m sorry or I fix that. For 65 dollars I would expect a lot better service and nails. I don’t recommend this nail salon!!
I am VERY happy with this nail salon. It’s very clean, they took their time and were very friendly. I was nervous going in with a design in mind, but they rocked it!
Place Pictures
MA&ME NAILS SPA Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 08:00 PM |
|---|---|
| Tuesday | 09:00 AM - 08:00 PM |
| Wednesday | 09:00 AM - 08:00 PM |
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 08:00 PM |
| Sunday | 02:00 AM - 05:00 PM |
How to go there
Location
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