Quick Facts About Irongate nails and spa
Strengths of Irongate Nails and Spa Place:
1. Friendly staff: Many customers noted that the staff at Irongate Nails and Spa Place were friendly and welcoming. This is an important strength as it creates a positive and comfortable atmosphere for customers.
2. Affordable prices: Several comments mentioned that the prices at Irongate Nails and Spa Place were reasonable and cheaper compared to other nail salons. This is a strength as it attracts budget-conscious customers who are looking for quality services at a lower cost.
3. Good eyebrow services: Some customers praised the eyebrow services at Irongate Nails and Spa Place, mentioning that they were happy with the results. This indicates that the salon has expertise in providing eyebrow treatments, which is a strength as it shows they excel in this area.
4. Convenient location: One customer mentioned that the salon was close to their location, which is a strength as it makes it easier for customers to access and visit the salon.
Weaknesses of Irongate Nails and Spa Place:
1. Inconsistent nail services: Several customers expressed dissatisfaction with the nail services at Irongate Nails and Spa Place. Many mentioned that their nails didn't turn out as they expected or that the quality was not up to par. This indicates a weakness in the salon's nail services and the need for improvement in this area.
2. Lack of expertise: Some comments highlighted that the staff at Irongate Nails and Spa Place may lack the necessary skills or experience in certain areas, such as applying individual lashes or creating nail designs. This is a weakness as it suggests that the salon may not have highly trained or experienced technicians.
3. Poor customer service: Multiple customers expressed disappointment with the customer service at Irongate Nails and Spa Place. Complaints included staff members being distracted, not listening to customer requests, and arguing with customers. This weakness in customer service can create a negative experience for customers and deter them from returning.
4. Hygiene and product quality concerns: Several comments raised concerns about the cleanliness and hygiene of the salon. Customers mentioned seeing old and dirty tools being used, questionable product quality, and issues such as peeling skin after a pedicure. These concerns indicate a weakness in maintaining proper hygiene standards and using high-quality products.
5. Lack of accountability: One customer mentioned that when they experienced issues with their nails and lashes, the salon did not take responsibility or provide a refund. This lack of accountability is a weakness as it shows a disregard for customer satisfaction and may lead to a loss of trust and credibility.
In conclusion, while Irongate Nails and Spa Place has some strengths such as friendly staff, affordable prices, and good eyebrow services, it also has several weaknesses including inconsistent nail services, lack of expertise, poor customer service, hygiene concerns, and a lack of accountability. These weaknesses highlight areas in which the salon needs to improve in order to provide a better overall experience for their customers.
Best TL Reviews
I wanted to like this place so badly because they were so friendly and they were so close and not too expensive. But I showed them what I wanted and they started off good (even though they weren’t even the right shape) they still don’t look anything like what I requested. I will not be getting my nails done there again any time soon.
I was in a rush and was in the north chesterfield area and needed my eyebrows done and lashes done. (Before my “sistahs) attack me I usually get my individuals done by a black women and they last me 6 weeks for a repair but she was booked! I came here march 22nd Wednesday and got my eyebrows done and individual lashes. My individual lashes came off after washing my face the next morning. And they were very itchy. Eyebrows was itching since I left. I came back the next day to get my lashes put back on and she tried to charge me 7 dollars ( I think that’s what she said) to replace my lashes.. so I explain to her I’m not paying that because this has never happened before and I’ve gotten my lashes done by other people including golden nails on airport drive and this has NEVER happened. Anyways she fixed my lash for free and I tipped her once again.Three days later which is today. I don’t have lashes on either of my eyes because they all fell out. I’ve Had strip lashes that’s has lasted 5!!! And my eyebrows suck! I’m not even gone waste my time going back cause she just going to argue , knowing she doesn’t know what she’s doing! Or still needs practice and won’t admit that.
I will say the price was cheaper than my other services… so maybe that’s why the outcome was bad
Umm... So I guess the owner was the one that serviced me. I had both a good and bad experience. Maybe I came in on a bad day.
I originally went to get my nails done but talked my aunt into getting her eyebrows done with me. We both loved our eyebrows. She did great... BUT about my nails... she stopped several times to do other people’s eyebrows which I was not happy with. On top of that, I felt my nails weren’t up to par.
My boyfriend even asked me where I got them done and told me I shouldn’t go there anymore because they were ugly. My thumb nail is lopsided which I’ll add a picture of.
My advice: good for eyebrows, bad for nails.
I really wanted to like this place but my experience was not good as a first time customer. For my pedicure, i had to request hot water twice and stare at a nasty garbage can and filthy tub while waiting. I was then saved by an older woman who finally ran hot water. I ordered the deluxe service which includes deep massage, hot stones, paraffin and higher quality products. First off, she attemted to service my feet with used buffers, file boards and scrubbers that looked old and dirty, I had to request she use new tools. Second, I never saw the "high quality" products that came with the delux service. She came out with a plastic tray that had product squirted on it but it could have been dollar store products. Anywhere else where delux service is offered, they bring and use the actual product in front of you so you know you are getting your money's worth. Lastly, after getting my nails painted and arriving home, I see the skin on my big toe peeling meaning the skin wasn't buffed properly. I left a generous tip because the older woman was so nice but I don't recommend this place if you are used to clean service dine right. . See photos
Tina was on FaceTime the entire time of my visit. Didn't listen to me as many time as I said LIGHT PINK and 3x had to wipe off "dark pink". Was also unable to shape my thumb nail to match the rest of my nails, claiming that one finger fo be "too fat." Can I post pictures? I'll show you...
Edit: not even 2 wks later and I figured out how to upload pictures! My fat thumb! Nail fell off ????????♀️
I asked for a simple pink and white ombré and this is what I got.. i got a pedicure and eyebrows done. Those were fine but I feel that ombré is not her thing. I am highly disappointed with what I got.
I started with pedicure and that was fine but the guy filled my nails in use very little acrylic then I was trying to leave and lady said she would fix it and still looked horrible the way she painted my nails and the nail jewelry fell off once I got home. Got eye lashes done and woke up next morning they fell off and was on my face and pillow. Went to let her know and wouldn’t even give refund. Service was horrible won’t be going back now I have to go get new set of nails because they been popping off every since I got them done. Wouldn’t recommend them at all.
I got a pedicure and the price at the end was not what she told me. Less than 2 weeks later my toe nail fell off with a fungus. I will Never go there again when I'm in town. The owner is all over the place.
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Irongate nails and spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 08:00 PM |
|---|---|
| Tuesday | 09:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 08:00 PM |
| Sunday | 10:30 AM - 06:00 PM |
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15. UpperKutz