Quick Facts About 99 Nail Salon
and it doesn't let me upload pictures, anyway there are a lot of bubbles in my dip mani and somehow my nails are uneven. The lady who did my nails was nice but I'm not happy with the quality of the manicure.
Strengths:
1. Clean, open, and airy salon: Customers appreciate the salon's cleanliness and spaciousness, creating a comfortable environment for relaxation.
2. Quality services: A customer mentions the precise and skillful application of polish during both the pedicure and manicure. The use of OPI polish and gel versions also adds to the quality of the services provided.
3. Reasonable prices: Customers find the prices at 99 Nail Salon to be fair and comparable to other salons in the area. This makes it an attractive option for those seeking good service at a reasonable cost.
4. Excellent customer service: The majority of the comments do not mention any issues with customer service, indicating that the salon staff is attentive and helpful. This contributes to the overall positive experience reported by customers.
Weaknesses:
1. Poor customer service: One customer complains about the lack of customer service skills and unhelpfulness of the receptionist. This could be a deterrent for potential customers looking for a friendly and helpful atmosphere.
2. Inconsistency in gel manicures: A customer had a negative experience with their gel manicure, reporting that the polish chipped and looked sloppy only a day after receiving the service. This reflects a lack of consistency and attention to detail in the application of gel polish.
3. Uncomfortable and unsatisfactory pedicure: A customer had a terrible experience with their pedicure, mentioning that the technician was distracted by watching a show on their phone and ended up causing pain and discomfort. The high price also leads to the perception of an inadequate return on investment.
4. Poor workmanship in nail art: A customer expresses dissatisfaction with the nail art, citing uneven nails, stains, and improper shaping of the nails. The technician's lack of response to the customer's concerns further highlights the subpar workmanship in this case.
5. Nail damage and bad attitude: Another customer reports that their natural nail was broken during a service, resulting in unsightly ridges. The customer also mentions encountering a bad attitude, indicating a lack of professionalism and care from the salon staff.
6. Dip manicure quality issues: A customer mentions bubble formation in their dip manicure, along with uneven nails. The inability to upload a picture further prevents them from fully expressing their disappointment. This showcases issues with the quality and attention to detail in the manicure.
In conclusion, while 99 Nail Salon has strengths such as cleanliness, quality services, reasonable prices, and generally good customer service, there are notable weaknesses. These weaknesses include poor customer service, inconsistency in gel manicures, uncomfortable and unsatisfactory pedicures, poor workmanship in nail art, nail damage, and subpar quality in dip manicures. These areas for improvement should be addressed by the salon in order to enhance the overall customer experience and reputation of the business.
Best TL Reviews
Such a relaxing and quality walk in appointment! The salon was clean open and airy inside with subtle pastel colors. I found the pedi chair sooo very relaxing and comfortable with electronic message mechanism while Tina spent time with my pedicure which included a hot stone massage on my feet and calves, which were cleansed and motioned for hydration with a neat trim of my cuticles and toe nails. The beauty really shined through with the precision paint of OPI’s Mainly Lobster polish.
Tina completed my Manicure with my Pedicure with the same diligence with the Gel version of the same polish color.
I found the price reasonable and comparable to salons in the area also providing excellent service in a relaxing environment. A definite return visit for me here!
Thought I had an appointment but I guess not. The man who is serving as a receptionist is not very customer service savvy, nor very helpful. I look at it as a sign. A Friday morning and not one customer there. Hmmmm . . . interesting. I’ll never go back.
This was only 2nd time I’ve gotten gel manicure but my first time getting them done at 99 nails, the same night I got the gel manicure done my nail chipped and it looks sloppy I will never come here again for a gel manicure.
When you get a pedicure your feet are supposed to feel good. Well 2 days later and I can still feel where she dug at my toes and stabbed me with the clippers because she kept watching a show on her phone with ear buds. The worst pedicure ever! Very expensive as well!
Some guy on top of rushing my refill did a terrible job, I have never been to salon that painted the skin around my nails more than the nail it self. I got “gel” & it just looks terrible. I told the guy that I didn’t like them & that I had nail polish on my skin & that it was an all around bad job, he did not care to try & solve my problem. I highly DO NOT recommend going here waste of time & money.
Horrible nail salon. Lady broke my natural nail and now I have ugly ridges. Will never go back!!! Bad attitude too. Zero stars!
This was my first time visiting their nail salon. As you can see I asked for tips with dipping powder and coffin shaped nails. One thumb has a dent, not flat and the other is not shaped right. She didn't trim my cuticles and left stains on my skin around my nails. I even told my tech and she was giving me faces. I'm disappointed because I expected a professional job to my nails because I paid $55. Please don't ignore the bad reviews because I did and this is what I ended up with.
I’m sorry but I will not be going back there a friend recommended it. They are pretty cheap and it shows had gel manicure done on Saturday 6/12 by Monday my nails were peeling, they feel weak and even painful. My daughter had a full set out on and literally went to dollar tree next door right after to remove the color it was so bad and they cut her doing the cuticles
It was bad!!
Tried to post a picture of my nails but, couldn’t figure it out first time I do a review
99 Nail Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
Places