Quick Facts About TNT Nails
TNT Nails Place, located in Toms River, New Jersey, has received a range of comments from customers. These comments provide insight into the strengths and weaknesses of the salon.
Starting with the strengths, it is evident that some customers had positive experiences at TNT Nails Place. One customer mentioned that Tony did an excellent job on her nails exactly how she wanted them. This showcases the skill and ability of the nail technicians at the salon. Another customer specifically praised Miss Kim, referring to her as an amazing nail artist. This suggests that the salon has skilled and talented staff who can deliver high-quality nail art designs. The fact that some customers have been going to TNT Nails Place for several years indicates that the salon has built a loyal customer base, which is a positive sign.
The owners of the salon, Dorothy and Lee, were also mentioned positively in one comment. The customer described them as personable, caring, and professional. This suggests that the owners have created a positive and welcoming environment for their customers. Furthermore, the fact that the owner, Mr. Lee, gave a gift certificate to a customer after a complaint demonstrates a willingness to address customer concerns and provide solutions. This shows that the salon values customer satisfaction and is willing to take steps to rectify any issues.
On the other hand, there are some weaknesses mentioned in the comments. One customer stated that on several occasions, the nail color she wanted was not available. The way that the salon staff handled this situation was seen as rude and insulting. This indicates a lack of customer service skills and an inability to handle customer complaints effectively. It is important for salons to have a wide range of colors available and to handle customer requests and complaints in a professional and respectful manner.
Another customer mentioned that their gel manicure was rushed and resulted in an infection on their left hand. This suggests that the salon may prioritize speed over quality and cleanliness. It is vital for nail technicians to take their time and ensure proper sanitation practices to avoid any infections or injuries to the customers. Rushing through services can lead to subpar results and potential health risks.
Furthermore, there were comments about poor attention to detail and lack of effort from the nail technicians. One customer mentioned that the nail technician didn't clean the cuticles properly and left dried-up, smeared nail polish on the edges of their nails. This indicates a lack of thoroughness and attention to detail, which is crucial in the nail salon industry. Customers expect a professional and meticulous service, and this particular incident suggests that TNT Nails Place may fall short in this aspect.
In conclusion, TNT Nails Place in Toms River, New Jersey, has both strengths and weaknesses based on the comments provided by customers. On the positive side, the salon has skilled and talented technicians who can deliver excellent nail art designs. The owners are described as personable and caring, and they take steps to address customer concerns. However, there are weaknesses in terms of customer service, availability of colors, rushing through services, and attention to detail. These areas could be improved upon to enhance the overall customer experience at TNT Nails Place.
Best TL Reviews
Visited my mother in toms river New Jersey. My aunt recommended this nail salon. She goes and gets her nails done. Mani & Pedi. Tony did my nails. Exactly how I wanted. I got an overlay. And french manicure. I waited to get my nails filled because I knew I was going to jersey and I wanted them done there. So he took off the fake nails that were so gross. And just did an acrylic overlay. Which is acrylic over my real nail. 60$. They only except cash tips. Thank goodness I also had cash. Gave him a 15$ tip. Great job Tony. I originally wanted sue to do my nails, that's who does my aunt's. But she was booked solid. But Tony was AWESOME.
THANKS TNT NAIL SALON!!!
Love this salon! Miss Kim is an amazing nail artist-so appreciate here! Got nails ready for this weekends game- beautiful ????
I have been going to TNT for several years now and I love it there. The owners, Dorothy and Lee, are very personable, caring, and very professional. Kim is my manicurist and she is EXCELLENT! I show her a picture of the design that I want, and she does exactly what it looks like. She's very professional and friendly too. I won't go anywhere else.
Today and last 2 visits my nail color was not available so I chose a different shade of the color I wanted. Manicurist and desk person who takes payment acted insulted and were rude when I mentioned they didn't have the colors I chose from their book on three occasions. Please just be KIND to your customers. I was polite and felt I was doing them a favor by asking them to replenish colors not just for me but for other customers too. Mr. Lee the owner did give me a gift certificate of $10. and he was polite about the whole incident.
My manicures & pedis are usually well done however customer service is key as to where I'll spend my money.
Just left there and highly disappointed. Worst gel manicure of my life! A child could have done my nails better. Don't waste your money and go to this place. I wanted to complain to the owner but he was the one who did a horrible job on my daughter nails!
Had a gel manicure and pedicure seems that every time I go they are in a rush and this time I have an infection on my left hand seems she used an emery board way too rough.
The nail technician was done in 5 minutes and didn’t put much effort into cleaning the cuticles. I should have stayed home and do my own nails. I can do a way better job than this. The edges of my nails and past the nails as you can see in the photos have dried up smeared nail polish. The nail technician didn’t bother to clean it. Unacceptable.
Zoey was wonderful. Took her time and did a great job!
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TNT Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
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| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 06:30 PM |
| Sunday | 11:00 AM - 04:00 PM |
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