Quick Facts About Candy's Hair & Nail Beauty
Strengths:
1. Excellent customer service: Many customers praised Candy's Hair & Nail Beauty place for its outstanding customer service. The staff, including Candy herself, are described as sweet, kind, respectful, and accommodating. This level of customer service helps build an enjoyable and comfortable experience for customers.
2. Personal relationships with customers: Candy is known for developing personal relationships with her customers, whether they are regulars or first-timers. This creates a sense of loyalty and trust between Candy and her customers, making them more likely to return and recommend the salon to others.
3. Skilled nail technicians: Multiple customers mentioned that Candy's salon provides excellent nail services. The nail technicians are praised for their perfection in shaping nails, attention to detail, and the quality of manicures and gel colors.
4. Clean and quiet environment: Customers appreciated the cleanliness and quiet atmosphere of the salon. A clean environment promotes good hygiene practices and creates a pleasant experience for customers, while a quiet atmosphere allows for relaxation and reduces distractions.
5. Long-standing reputation: One customer mentioned that they have been going to Candy's since they were a child and continue to receive great service. This suggests that the salon has built a strong reputation over the years and has maintained its quality of service.
Weaknesses:
1. Limited product availability: One customer expressed disappointment that the salon did not have the specific product they wanted. This suggests that Candy's Hair & Nail Beauty place may not always have a wide range of products available, which could limit customers' options.
2. Lack of diversity in staff: While the majority of comments were positive, one comment made a somewhat discriminatory remark about preferring to be helped by "Black women and not uncaring Korean people." This comment highlights a potential weakness in Candy's Hair & Nail Beauty place, as it appears to lack diversity in its staff. It is important for businesses to have a diverse workforce to provide equal opportunities and cater to a wider range of customers.
3. Potential quality inconsistency: While most comments praised the quality of service, one comment mentioned that if something is wrong, Candy is willing to fix it. This suggests that there may be instances where the service quality may not be perfect initially, requiring follow-up or fixes. While this may not be a consistent problem based on the available comments, it could still be an area for improvement.
4. Lack of mention about hair services: The comments provided focused mainly on nail services, with no specific mention of hair services. This could indicate a potential weakness in the salon's hair services, as they may not have left a strong enough impression on the customers to be mentioned in their comments. It would be beneficial for the salon to receive feedback specifically regarding their hair services to identify any areas for improvement or strengths in this aspect of their business.
In conclusion, Candy's Hair & Nail Beauty place has notable strengths in excellent customer service, personal relationships with customers, skilled nail technicians, a clean and quiet environment, and a long-standing reputation. However, there are also weaknesses to consider, such as limited product availability, a potential lack of diversity in staff, potential quality inconsistencies, and a lack of mention about hair services. By addressing these weaknesses and building upon their strengths, Candy's Hair & Nail Beauty place can continue to thrive and provide exceptional services to its customers.
Best TL Reviews
I love this nailshop candy is such a sweet person.She also have a personal relationship with all her customers rather they are regulars or first-timers.She does my nails PERFECT every time ????????????
Excellent customer service. The young ladies who helped me were very helpful and promptly assisted me. And don't get me wrong - I respect all people but it was refreshing to be helped by Black women and not uncaring Korean people.
Jackson did a really great job shaping my nails to my liking. The shop was clean and quiet how i like it.
I went here last minute. They didn't have what I wanted but what I brought did the job.
Amazing job! Have lived in inglewood for 22 yrs and i habe to say that Candy's is the best nails spa
Candy is amazing doing nails. She is a very kind, thoughtful person. Candy is respectful and always accomodates the needs of her customers. Candy is the best!!!
I got a manicure with gel color very natural very good job Jenny was the one that did my nails she took time and pride and doing them I love the experience.
I have been going to Candy's since I was 5. I am 18 now and Candy still does a great job! She's always excited to see me and makes sure I get the best service. If something is wrong she is willing to fix. Thank you Candy for the amazing service and enthusiasm.
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Opening Hours
Monday | 09:30 AM - 07:30 PM |
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Tuesday | 09:30 AM - 07:30 PM |
Wednesday | 09:30 AM - 07:30 PM |
Thursday | 09:30 AM - 07:30 PM |
Friday | 09:30 AM - 07:30 PM |
Saturday | 09:30 AM - 07:30 PM |
Sunday | 09:30 AM - 07:30 PM |
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