Miracle Nails

+1 407-892-8770

3308 Canoe Creek Rd, St Cloud, FL 34772 United States of America

Open Today: -

Quick Facts About Miracle Nails

Miracle Nails place has received a variety of comments, both positive and negative, which reflect the strengths and weaknesses of the salon. Let's analyze them and explore the different aspects of the business.

Starting with the strengths, one customer mentions that everywhere they go, people compliment their nails. This indicates that the salon is capable of producing high-quality nail art that stands out and impresses others. Additionally, the salon is described as clean and the service as fantastic. This is a crucial strength as it shows that Miracle Nails maintains a clean and hygienic environment, which is important for a salon that deals with personal grooming. The positive comment also praises the professionalism and friendliness of the staff, indicating that the employees create a welcoming and customer-oriented atmosphere.

Another positive comment highlights the excellent nail art skills of Tina. This showcases the salon's ability to provide intricate and eye-catching designs. It also suggests that the staff has a keen eye for detail, which is a valuable trait for nail technicians.

Furthermore, a customer expresses their love for the salon and recommends it highly. This indicates that Miracle Nails has created a positive reputation and has a loyal customer base. A strong recommendation from satisfied customers can attract new clientele and contribute to the salon's success.

On the flip side, there are several negative comments that highlight the weaknesses of Miracle Nails. One customer complains about the high price and suggests that the salon is only concerned about making money rather than providing quality nail art. This feedback suggests that the salon may need to reconsider its pricing strategy to ensure customer satisfaction.

Another negative review mentions that the customer's nails were done poorly, and the color was horrible. Additionally, when the customer expressed their dissatisfaction, the technician did not offer any solution or attempt to rectify the situation. This reflects a lack of communication and customer service skills, which are crucial in handling customer complaints effectively. The lack of flexibility and willingness to correct mistakes may lead to a decline in customer satisfaction and trust.

One customer claims that the salon has racist employees, which is a severe allegation. If this accusation is true, it indicates a major weakness in the salon's hiring and training practices, as discrimination should never be tolerated in any business.

Additionally, another negative comment mentions poor customer service, specifically mentioning a lack of greeting and failure to provide an estimate of services. Although the commenter acknowledges that the salon does a good job with eyebrows, the negative customer service experience can deter potential clients. Good customer service is vital for creating a positive and welcoming environment.

In another instance, a customer complains about a negative experience during a pedicure appointment. The customer's toe nail cuticle was cut, resulting in bleeding. The client also mentions that the technician rushed the service and did not exhibit proper care. This reflects a lack of attention to detail and professionalism within the salon. The customer's concerns about the hygiene and safety practices are also raised when they mention that the technician applied a liquid without their consent and without disclosing its origin. Such practices can compromise the health and safety of the customers and should be promptly addressed.

Despite the negatives, there are still positive comments about the salon's cleanliness, relaxation, and friendly staff. These strengths demonstrate the potential for the business to improve and rectify its weaknesses.

In conclusion, the comments about Miracle Nails highlight both the strengths and weaknesses of the salon. Positive feedback includes exceptional nail art, cleanliness, fantastic service, professionalism, and friendly staff. On the other hand, negative comments point out high prices, poor quality work, lack of communication, potential racism, poor customer service, and lack of attention to hygiene and safety practices. It is essential for Miracle Nails to address these weaknesses in order to maintain and improve its reputation and customer satisfaction.

Best TL Reviews

I had my nails done the other day by Tina. Wow - everywhere I go - someone says, "I love your nails". The salon is clean and the service is fantastic. This is the second time I have been there and I am extremely happy. Very professional and friendly. Thank you, Tina, for taking the time to do such a great job and having such an eye for detail. I highly recommend Miracle Nails. You won't be disappointed.

I am never coming back to this place. They are not only expensive and clearly just working for money not for art. The lady did my nails so ugly. My nails were short already but the color was horrible. I told her I didn’t like it and she did not even try to tell me if she could do something about it. The only reason why I didn’t tell her to fix it was because I didn’t have the time to wait because I had to go back home to my kids. But I do not recommend this place at all.

The worst place to go. My daughter was there to just fix nails not cut them short. I had to explain a couple times then no one wanted to grab her because it was going to be a simple thing. My French Deluxe Pedicure looks badly done.

I don’t even want to give them one star, they deserve ZERO! This is literally the worst place I’ve ever gone to, my nails are not at all what I asked for, completely overpriced and these people are 100% RACIST!!!! I’m not ever coming back here!

Came here to do my eyebrows and was left waiting for 20 minute. The man asked me what I needed but no one gave me an estimate or greeted me properly. They do great eyebrows however the customer service is awful.

Getting a regular pedicure and the lady cuts my toe nail cuticle so now I’m bleeding I would post a picture but I can’t right now I will never ever go there again. She was rushing to do my toe nails and didn’t have any care in doing it. After she cut me she put some green liquid on it after I told her no but she still splashed it on my toe and it burned a lot. She also offered to but some antibiotics on it but The tube was used and I was not sure where it came from. The lady that runs the spot apologized for it. I would give zero stars if I could. ((Update))...added 2 photos after I cleaned it up and put some neosporin on it.

Love this place. Always relaxing, very clean! Tina is amazing with nail art.

This place is awesome, all the personal is very professional and friendly , my nails is always done perfect , I love them , thank you ???????? The Best in St Cloud .