Quick Facts About Secrets Nails & Spa
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Strengths:
1. Excellent customer service: Multiple comments mention the exceptional customer service at Secrets Nails & Spa. Customers feel welcomed, comfortable, and appreciated. The staff members, particularly Johnny and his wife, are praised for their attentiveness, patience, and ability to make customers feel at home. The positive energy and inclusive atmosphere in the salon contribute to a great overall experience.
2. Quality nail services: Customers consistently express satisfaction with the quality of nail services provided at Secrets Nails & Spa. The nail sets are described as top-notch, and the designs are flawless. The attention to detail is highlighted, indicating that the technicians take pride in their work. The nails are long-lasting, with one commenter mentioning that they lasted for five weeks before needing a fill.
3. Expert pedicures: Secrets Nails & Spa receives high praise for their pedicures. Multiple comments mention that customers' feet feel rejuvenated and resemble baby feet after the treatment. The deep cleaning, scrubbing, and buffing are mentioned as particularly effective. The outstanding pedicure techniques contribute to the overall satisfaction of customers.
4. Warm and welcoming environment: The salon is commended for its positive, inviting atmosphere. Customers appreciate the friendly and accommodating nature of the staff members. Secrets Nails & Spa is described as a hidden gem, and customers feel comfortable enough to ask for any specific services or treatments. The inclusive and loving energy in the salon enhances the overall experience for customers.
Weaknesses:
1. Limited availability: While not explicitly mentioned in the comments, it is possible that Secrets Nails & Spa may have a limited staff or operating hours, as one comment mentions that accommodating service was provided on a Sunday. This could potentially lead to longer wait times or difficulty in securing an appointment.
2. Lack of specific detail: Some comments mention the great experience without providing specific information about the services received. While customers express satisfaction, it would be helpful to know more about the range of services offered and the variety of nail and spa treatments available at Secrets Nails & Spa.
In conclusion, Secrets Nails & Spa appears to be a highly recommended salon with numerous strengths. The exceptional customer service, quality nail services, expert pedicures, and welcoming environment all contribute to positive experiences for customers. However, it is important to note the potential weaknesses, such as limited availability and the lack of specific details in the comments. Overall, Secrets Nails & Spa seems to be a reputable establishment that prioritizes customer satisfaction and delivers high-quality nail and spa services.
Best TL Reviews
My mom and sister invited me to there local nail salon. I was greeted very nicely when I arrived and cared for thoroughly. My feet had not been done in a while. They gave me deep cleaning and scrubbing as well as buffing. I left feeling better than ever. I would recommend them to anyone looking for a great experience. Five thumbs up.
Top notch service & quality nail set. Everything that’s important in a fresh set of nails & pedicure I received here. Perfect Shape & flawless designs. The pedicure had to be one of the best pedicures ever. My feet feel like brand new baby feet. I am extremely satisfied with my experience at this nail salon! Great energy & positive professional team!
I happen to stumble upon this place and they did not disappoint me. Such great energy, patience, understanding of what I wanted and a thorough explanation of how they do things. They’ve just gained a new customer. Highly recommend them.
Updated Review: Nails lasted 5 weeks (only one broke off because I hit my nail). Went in today for a fill and wasn’t disappointed. They’re so accommodating and welcoming.
Absolutely phenomenal. Hands down the best customer service I have received from a nail salon EVER! Very accommodating on a Sunday, Johnny was able to see my partner and I for a pedicure and did amazing! I have never experienced anything like this before. Well done!
This is my hidden gem nail salon. I have been going here for four years. Hands down the BEST pedicures I have ever gotten and Cindy pays SO much attention to detail for the BEST manicures & eyebrow waxing. 10/10 would recommend. I feel comfortable to ask for anything I want and they always exceed my expectations. I wish I could keep them to myself but they deserve a 5 star review. No matter who you are they will treat you like family. Even the energy in the salon feels inclusive and loving. From Johnny’s jokes to Cindy’s sweet laughter. I love this salon.
Johnny and his wife were so welcoming and attentive. The second I walked in they were sure to make me feel comfortable. Johnny did my nails and I was very pleased with his attention to detail. By far the best nail set I’ve ever had. His pedicure techniques are outstanding! Currently sitting in his chair getting one and I’m already impressed!!!
I have to say this is my first time ever rating, but I was so impressed. They do an amazing work, love my nails and feet look and feel amazing, love the energy in the place, the wife and husband are so sweet, funny, and they make you feel at home. I have found my favorite place and I can't wait to go back. My feet never felt so soft and my nails looks so natural, thank you Secrets Nails
They did a great job. Nobody has done a work like that on my nails. I recommend them 100% and they are super nice persons, they made me feel like a princess. You have to come
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Today
Opening Hours
Monday | Closed |
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Tuesday | 09:30 AM - 08:00 PM |
Wednesday | 09:30 AM - 08:00 PM |
Thursday | 09:30 AM - 08:00 PM |
Friday | 09:30 AM - 09:00 PM |
Saturday | 09:00 AM - 09:00 PM |
Sunday | 10:00 AM - 07:00 PM |
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