Quick Facts About Nail Art
Nail Art Place, based on the comments provided, appears to have both strengths and weaknesses. Let's explore them in detail below.
Strengths:
1. Fair prices: One customer mentioned that the prices at Nail Art Place are fair. This can be a significant strength, as customers often value affordability when choosing a nail salon. Competitive pricing can help attract and retain customers.
2. Kind and talented artists: Another customer mentioned that the artist at Nail Art Place was very kind and did a great job. This indicates that the staff members are friendly and skilled in their work. Having kind and talented artists can enhance the overall customer experience and increase customer satisfaction.
3. Thorough pedicures: A customer highlighted that Nail Art Place provides the most thorough pedicures in their opinion. This suggests that the salon focuses on delivering high-quality pedicures, which can help build a reliable customer base for this particular service.
4. Professional and experienced staff: One customer mentioned that Nail Art Place has a professional and experienced staff. This is an important strength, as customers often prefer skilled and knowledgeable technicians who can provide excellent nail services. Having experienced staff members can contribute to the overall reputation of the salon.
Weaknesses:
1. Inconsistent quality: One dissatisfied customer mentioned that their dip powder nails done at Nail Art Place were lumpy and bumpy, indicating a lack of proper training for the staff member responsible for this specific service. Inconsistencies in service quality can negatively impact customer satisfaction and discourage repeat business.
2. Rushed and unprofessional service: A customer mentioned feeling rushed and unsatisfied with the service at Nail Art Place, particularly concerning acrylic nails. They expressed disappointment over the rushed application, clumpy and uneven nails, and the inability to shape the nails properly. Rushed and unprofessional service can significantly impact a customer's overall experience and make them less likely to return.
3. Poor customer service: Another customer complained about the lack of friendliness at Nail Art Place. They mentioned the lack of acknowledgment for their discomfort during a pedicure and the absence of basic greetings and smiles. Poor customer service can leave customers feeling unappreciated and less likely to recommend or revisit the salon.
4. Lack of attention to detail: One customer expressed disappointment over the quality of their nails and the fact that they did not resemble the picture reference provided. This suggests a lack of attention to detail and a failure to meet customer expectations. Attention to detail is crucial in the nail industry, as customers often have specific requests for their nail designs.
In conclusion, Nail Art Place has strengths in terms of fair pricing, kind and talented artists, thorough pedicures, and professional staff. However, the salon faces weaknesses in terms of inconsistent quality, rushed and unprofessional service, poor customer service, and a lack of attention to detail. Addressing these weaknesses could help improve the overall customer experience at Nail Art Place and increase customer satisfaction and loyalty.
Best TL Reviews
i had a great experience at nail art today! fair prices & the artist was very kind and did a great job :) my nails turned out cuter than i even envisioned them!
I find myself always coming back for their pedicures. They give the most thorough pedicures in my opinion. The older lady goes in!
I had a terrible experience. They don’t know how to do dip powder nails. Mine were lumpy and bumpy! Too thick!! The only person doing them is clearly not properly trained. The only reason I paid is because I didn’t know a confrontation !!!!!!!!
If I could give ZERO STARS I would. A waste of $95 my nails only lasted a week I came here July 19th my nails lasted until the 27th. I usually don’t leave reviews due to the simple facts of how POC are usually treated at these establishments but basically my experience here was very rushed and unprofessional. I Went with my mom and sister , When I was getting my pedicure , my mom was in another chair getting her’s done a good 20 minutes before I sat down for my pedicure yet somehow I was finished before my mom. Now the for acrylic I showed her an example of what I wanted she said she was able to do it but lied and Rushed everything. I had French tip done on my middle and pinky finger and it looks like she didn’t even try . My nails are clumpy and uneven and have been lifting since the day I left the salon. Even after she finished I asked if she would clean them up and shape them a little more . She said she can’t or she’ll mess up the nail . I had to walk out and walk back in for her to do the minimal clean up . When I got home I had to clean and reshape them myself. Also they took a $8 tip for themselves off of my sisters card . She had to go back to the store for them to refund it to her.
Saying I’m upset is an understatement. I had a picture reference for how I wanted my nails to look and they look horrible. They look nothing like it and it doesn’t even seem liked he tried. He also knicked my finger and broke skin. I will not be coming back and I am mad that I wasted $60 on my nails. I unfortunately cannot attach any images. but I would not recommend Lenny doing your nails.
I had a broken off nail, needed a fill and wanted to change out polish with a little design on my ring finger. The gentlemen who did my nails seemed like he was trying to get me out of there. They gave me a 7:00 pm appointment and was rushing through the appointment, I even had shown up earlier than my appointment time at 6:45 pm, he took me back 2 minutes after that. He burned me with one of the tools to shape the acrylic he placed. Next, he asked me when it was time to paint what I wanted done I had a picture and specifically asked if he could do it. He looked at the picture and stated he could not do one thing on there but can do the rest. Quoted me $50 for everything. I said okay sure. I picked out the colors with him and when he started to do the paint he had applied 4 layers to the point my nails were losing shape to the point they were no longer coffin and when he had to do the design he stated he could not do that. I looked him and told him that he told me he could at the beginning of the appointment he said he understood but I would have to come back tomorrow to have the other guy draw it for me. At that point I was upset my nails are globby looking and he sat there waited for the nails to set. He looked and said he can “fix for me tomorrow”. He said he would not charge me the $5 and it would be $45. He laughed and said he will charge me the other $5 when I come back tomorrow. I did not tip this man and I probably should not have even paid as much as I did, but I did out of pure respect over the fact he still did the fill and repaired my nail. I am not returning here. This is an example of a salon who looked to make a quick buck, pay for quality please.
I have gone to this Nail Salon several times. Why I keep going back is only convenience of hours and not needing an appointment. But, after this last time, I will not return. They are not friendly in any way shape or form. I was in for a pedicure, last time the girl cut my cuticles in several places, made me bleed and it hurt. This time the women scrubbed my feet, I am totally good with that but, she did the side of my foot and made me bleed. It hurt! I told her it hurt and she continued she looked at it and didn’t even say I’m sorry. (Trust me, I’m not a big baby) I just think a pedicure should be relaxing. I’m paying for a service the least you can do is say the basic Hello and Thank you! Maybe even give me a smile! I work hard for my Money and I go some place else that can give me some good customer service.
Professional and very experienced staff. Makes suggestions to enhance the look of nails. I would recommend Nail art .
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Nail Art Info
Amenities
Health & safety
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Appointment required
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Mask required
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Temperature check required
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Staff wear masks
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Staff get temperature checks
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 11:00 AM - 07:00 PM |
|---|---|
| Tuesday | 11:00 AM - 07:00 PM |
| Wednesday | 11:00 AM - 07:00 PM |
| Thursday | 11:00 AM - 07:00 PM |
| Friday | 11:00 AM - 07:00 PM |
| Saturday | 11:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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