Quick Facts About Beauty and More
Beauty and More Place is a retailer with a mixed reputation based on the comments provided. In order to evaluate its strengths and weaknesses, let's analyze the feedback from customers.
Starting with the strengths, one customer mentions that they go to Beauty and More Place every time they need hair products and find it amazing. This indicates that the store has a wide selection of products related to haircare and meets the customer's needs. Another customer claims that they have been shopping at this store for 15 years, which suggests a level of consistent customer satisfaction and loyalty. Additionally, a comment mentions that the owner, Mr. Kwon, is friendly and pleasant to deal with, which can contribute to a positive shopping experience.
Moreover, another customer states that Beauty and More Place provides a large variety of products, making it difficult to choose from. This suggests that the store has a diverse range of beauty supplies, including unconventional items such as color contacts and clothing like hoodies and t-shirts. Having a diverse inventory can attract a wider customer base and cater to different preferences.
Furthermore, several customers mention that the prices at Beauty and More Place are excellent. One customer specifically says that the prices are good for hair for braiding, which indicates that the store offers competitive prices in this particular category. Another customer mentions that they have been shopping at the store for 18 years solely because of the prices. This suggests that Beauty and More Place offers affordable products or discounts, which can be appealing to customers on a budget.
Moving on to the weaknesses, one customer expresses disappointment with the refund policy of Beauty and More Place. They state that they were only offered store credit when trying to return unused hair extensions worth $43. Although the store's refund policy is posted on the cash register, the customer feels that this is a poor way of handling returns and claims that the retailer does not value its customers. This suggests that the store's policy regarding returns and refunds could be considered a weakness, especially for customers who prefer cash refunds.
Additionally, a comment mentions that one of the employees at Beauty and More Place is rude. Although the owner is described as nice and friendly, this negative interaction with a staff member can reflect poorly on the store's overall customer service. Rude or unhelpful employees can create a negative shopping experience for customers, potentially reducing their likelihood of returning to the store.
Another customer mentions that the prices at Beauty and More Place, compared to other beauty supply stores in Brooklyn and Queens, are ridiculously high. This indicates that the store might not offer the most competitive prices in the market, potentially making it less attractive to some customers who are looking for better deals.
In conclusion, Beauty and More Place has several strengths, including a wide selection of beauty products, loyal customers, a diverse inventory, and competitive prices according to some customers. However, there are also some weaknesses, such as a potentially inconvenient refund policy, one rude employee, and prices that are considered high compared to other stores in the area. Retailers should strive to address these weaknesses in order to enhance overall customer satisfaction and loyalty.
Best TL Reviews
This retailer obviously does not value his customers. I bought $43 worth of extension hair for braids that I ended up not using. When I tried to return it, he only offered me a store credit. Granted, this policy is posted on his cash register, but that doesn't change the fact that I am out $43. This is no way to keep customers. If I had had the freedom to retrieve my own money back, I would return to shop at the store again and again. However, at this point I will never shop here again. Pay attention to this merchant's refund policy that he has posted on his cash register. Once he has your money--he's not giving it back.
The owner is really nice and funny I go here every time I need to get stuff to do my hair it’s amazing
The owner's nice however the young man working there is so rude
This is where I usually go to get my wife's hair for braiding. Good prices and large selection. Usually make the trip out here from Mastic.
I certainly can say I like it but it's not Brooklyn or queens so it's not my favorite beauty supply store. In fact their prices compared to BK is ridiculously hi but if you need something quick it may or may not have what you're looking for.
Find most beauty products there. It's my go to beauty supply store.
My favorite spot to shop for 15 years.
This is the only place I go for my beauty products for the last 18 years. Also if I am designing Hoodies and tshirts, guess what they have that too in every size and color. Color contacts, Luggage, slippers, Etc... you name it. A large variety of everything it makes it hard to chose from. Also Mr Kwon the owner is one of the nicest and pleasant man you will meet. His assistant is very nice too. Even though I moved, I Will not go anywhere else. The prices are excellent. I highly recommend.
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Monday | 09:00 AM - 08:00 PM |
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Tuesday | 09:00 AM - 08:00 PM |
Wednesday | 09:00 AM - 08:00 PM |
Thursday | 09:00 AM - 08:00 PM |
Friday | 09:00 AM - 08:00 PM |
Saturday | 09:00 AM - 08:00 PM |
Sunday | 10:00 AM - 06:00 PM |
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