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Nail Studio & Bar

+1 716-608-6743
4933 Transit Rd #300, Depew, NY 14043 United States of America
Open Today: 09:30 AM - 07:30 PM

Quick Facts About Nail Studio & Bar

Nail Studio & Bar has received a mix of positive and negative feedback from customers. In order to evaluate its strengths and weaknesses, let's analyze the comments provided.
Strengths: 1. Quality work: One customer mentioned that Han did an amazing job on their nails, paying meticulous care and ensuring the nails were thin and had the desired gradient color. This indicates that the salon has skilled technicians who can provide high-quality nail services.
2. Clean and pretty salon: Several comments mentioned that the salon has a clean and aesthetically pleasing environment. This creates a positive atmosphere for customers and contributes to their overall experience.
3. Complimentary wine: One customer appreciated the added bonus of receiving a complimentary glass of wine during their visit. This small gesture adds to the relaxation and enjoyment of the salon experience.
4. Excellent customer service: A customer shared that they felt welcomed, everyone was friendly, and they did not feel rushed during their visit. This indicates that the salon values good customer service and strives to make their clients feel comfortable and attended to.
Weaknesses: 1. Overpriced: One customer mentioned that the salon is overpriced for the quality of service provided. This suggests that the salon may not provide good value for the money customers spend.
2. Poor longevity of services: Multiple customers complained about the durability of the services received. Nails chipping, lifting, and cracking shortly after the appointment indicate a lack of longevity and quality in the application of the products.
3. Failed to meet expectations: One customer mentioned that the design they requested did not match the original image, the nails were wide and lumpy, and they were cut during the process. This suggests a failure to meet customer expectations and a lack of attention to detail.
4. Inconsistent service: A long-time customer expressed disappointment in the decline of service quality over multiple appointments. Deformed nails, rushed service, and injuries to the fingers indicate a lack of consistency in the salon's performance.
Based on these comments, Nail Studio & Bar can be considered to have strengths in terms of the quality of work performed by some technicians, a clean and pleasant environment, and good customer service. However, it also has weaknesses in terms of being overpriced, poor longevity of services, failure to meet expectations, and inconsistent service. These weaknesses highlight areas for improvement in order to enhance the overall customer experience and satisfaction at Nail Studio & Bar.


Best TL Reviews

Han did an AMAZING job on my nails. You can't quite see the quality because my camera isn't the greatest but I love them. I got a detail on the ring finger that didn't end up being as visible as I hoped but she did exactly what I asked. My previous set (from another salon) were too thick and a little sloppy. Han took meticulous care. They're nice and thin and she spent a lot of time getting the gradient color just right. An added bonus... Complimentary glass of wine. The salon is clean, pretty, and relaxing and the staff is kind and fun. I'm so happy to have finally found my nail place! Thank you so much! Can't wait to come back!
Worst nail salon I have ever been to in all my years of having my nails done. Don’t let the pretty facade and the alcohol fool you. This place is far over priced and under quality.
I paid $65 for a FILL…..and this is what my hand looks like 6 days later.
I paid $45 for a pedicure with the basics and my toes are barely polished anymore. I’ve tried quite a few places in my lifetime and never have they broken and lifted and cracked this fast.
Don’t waste your money, there’s many many cheaper, better quality places.
The place is super pretty and clean but the service wasn’t great. Design looks nothing like the original image and it was pretty simple the nails r wide and lumpy and i was cut a few times and bled. The experience as a whole is not something i’d want to do again and i don’t recommend getting full set acrylics at this salon
My daughter was home for the holidays and I wanted a mother daughter pampering day. This was our first time here and it is now my new favorite place. We felt so welcomed and everyone was so friendly. The atmosphere is bright and clean. They took their time and we never felt rushed. We enjoyed our favorite wine to relax. Definitely excellent customer service and overall happy experience.
As you can tell the gel is all klumped up on the tips. So they have big bumps on them. They don’t look natural at all and he kept saying this is like natural nail. They are not the same shape. Also the guy burned my skin. He was preoccupied the whole time doing my nails and he took like 6 breaks to help other people. Will be going to another salon tomorrow to have them fixed. Also I paid like $55 for this!?
Nice and Clean environment. I got a gel manicure done and nail cut down. Amy did my nails. She was very friendly and professional, make sure I was satisfied with my nails before I paid. Highly recommended the nail bar .I will be back.They only offer wine no hard liquor so I gave them 4 stars but everyone was friendly
I was going to this salon for years and the last few appointments I had there they just got worse and worse. My nails were so deformed and were barely even the shape of a nail, just blobs. Everything is so rushed. They filed under my nails and sliced the tips of my fingers open to where they bled, then she proceeded to just put nail glue on the cuts to glue them shut. Super disappointed and unfortunately I'll never be back for any service.
i went in for a full set of acrylic nails and a pedicure. they rushed both of them and now my nails are lumpy and crooked. a very bad place. they cut two of my fingers and didn’t care.

Place Pictures

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Nail Studio & Bar Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 09:30 AM - 07:30 PM
Tuesday 09:30 AM - 07:30 PM
Wednesday 09:30 AM - 07:30 PM
Thursday 09:30 AM - 07:30 PM
Friday 09:30 AM - 07:30 PM
Saturday 09:30 AM - 07:30 PM
Sunday 11:00 AM - 05:00 PM

How to go there

Location