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In Style Nails & Spas

+1 724-342-6000
3354 E State St, Hermitage, PA 16148 United States of America
Open Today: 09:30 AM - 07:00 PM

Quick Facts About In Style Nails & Spas

In Style Nails & Spas has both strengths and weaknesses, based on the comments provided.
Starting with the strengths, the salon seems to be accommodating to customers with children. One customer mentioned that the staff was friendly towards her kids, providing lollipops and even bringing over a fan to help dry her nails. This shows that the salon is conscious of the needs and comfort of their customers.
Another strength of In Style Nails & Spas is that some customers have had positive experiences with the service provided. One comment stated that the staff did the nails exactly how the customer wanted, indicating that the salon is capable of delivering on customer preferences. Additionally, another customer mentioned that the staff is fun and friendly, and the service is quick and good. This indicates that some customers have had positive interactions and experiences with the staff.
However, there are several weaknesses that have been highlighted in the comments. One recurring complaint is the lack of customer service. Customers have mentioned that they were not greeted upon arrival, had experiences of staff making fun of their nails, and felt rushed through their appointments. These instances indicate a lack of professionalism and attention to customer needs, which can have a negative impact on the overall experience.
Another weakness mentioned is the inconsistency in service quality. Some customers have mentioned that they have had both positive and negative experiences at the salon. While some customers leave happy, others are dissatisfied with the results. This inconsistency in service quality suggests a lack of reliability and skill among the staff members, as customers should expect consistent service regardless of the particular technician assigned to them.
The pricing also seems to be an issue at In Style Nails & Spas. Several customers have mentioned that the prices quoted for services were not consistent with the salon's pricing board. This inconsistency in pricing can lead to customer dissatisfaction and a lack of transparency in the salon's business practices.
Furthermore, there have been complaints about the quality of the manicures and acrylic fills. Multiple customers have mentioned issues such as crooked nails, rough treatment resulting in cuts, and poorly executed French tips. These complaints indicate a lack of attention to detail and skill in executing the requested nail services. Additionally, customers have mentioned issues with their nails breaking after a short period of time, suggesting a lack of durability and quality in the products used.
Overall, In Style Nails & Spas has some strengths in terms of accommodating customers with children and positive experiences reported by some customers. However, prevalent weaknesses include the lack of customer service, inconsistency in service quality, pricing discrepancies, and issues with the quality and durability of the nail services provided. These weaknesses should be addressed by the salon in order to improve the overall customer experience and reputation of the business.


Best TL Reviews

No one greeted me when I walked in, so I just sat down and hoped they noticed I was there. Eventually they did.
They were very accommodating to the fact that I had two kids with me, so that was nice. Heather gave them lollipops and brought a little fan over to dry my nails so I wouldn’t have to move with my one and a half year old on my lap.
My manicure itself though isnt the greatest. They are obviously very busy, and they rushed through everything. I paid $20 and walked out looking like I did it myself. My cuticles look terrible. Might go back at a less busy time, but right now I’m not a fan.
i have had bad experiences here. the first time i went, the guy did my nail completely crooked & it looked terrible. when i went yesterday, the lady was making fun of how my nails looked previously & got her coworkers to laugh at me. she also sliced my finger. she was very rough & rushed through it, & the customer service wasn’t great. i don’t think i’ll be returning anytime soon.
I tried this place out and will never return... Their social skills are terrible.. And speak in their language the WHOLE time,and overpriced..
I had a young lady do gel nails two days ago and last night one came off And honestly the polish I got looked terrible the second day as well
I went back today, she gave me attitude " and said don't get polish changed again, and tries to blame me for her lack of that my nail broke ..
I have had nails a long time first time bail broke in 2 days and polish was terrible..
I will never return....
They are amazing do your nails how you want them done
Quick and good service. Staff is fun and friendly. We are not from the area and will make the trip to come back
I have been here multiple times, and it is very hit or miss. Sometimes i leave very happy and other times not so much. The older lady who i hadn’t had before was doing my fill and wow was she rough. She cut me multiple times and even though i showed her the image of a simple french tip she said she could do, she couldn’t. the other girl came over to salvage the french tip but it was too late, it wasn’t symmetrical and very sloppy. She also managed to rip off 3 of my acrylic nails that could’ve been saved which costed me even more unnecessary money. The total was $50, and I am more than willing to pay for any service but not for what I got. My skin has stuff stuck to it and was bleeding and my nails were nothing special. Save your money and take your business elsewhere because this place is not welcoming nor talented.
Have been here several times to have my nails done. Depending on the tech you get to do your nails depends on the kind of service you get, some of the techs are very good some are ok. The issue I have every time I go and get an acrylic fill and nails painted the price is different every time and never what there pricing board lists. If your going to advertise a price then stick to it.
Love the staff. They all speak English. A full staff but so busy. Better to make a prior appointment then to just walk in. Could be waiting for over a hour to be seen. They all do an awesome job in nails. Offers waxing. Cash, credit and Venmo for payments. Will continue to go again

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In Style Nails & Spas Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 09:30 AM - 08:00 PM
Tuesday 09:30 AM - 08:00 PM
Wednesday 09:30 AM - 08:00 PM
Thursday 09:30 AM - 08:00 PM
Friday 09:30 AM - 08:00 PM
Saturday 09:30 AM - 07:00 PM
Sunday Closed

How to go there

Location