Quick Facts About Nail Palace
Nail Palace appears to have various strengths based on the comments provided. The salon is described as clean, relaxing, and welcoming, which creates a positive atmosphere for customers. The staff is frequently praised for being friendly and accommodating, and they take their time to ensure quality service. This demonstrates a commitment to customer satisfaction and personalized experiences.
One particular strength identified is the expertise and talent of the nail technicians, particularly Tyler and Lonnie. They are described as amazing, talented, and personable, providing the best nail experiences. Tyler, in particular, is commended for his ability to create intricate designs and put his own artistic touch on nails. This showcases the salon's ability to meet unique requests and go beyond customer expectations.
Additionally, Nail Palace is known for its jelly pedicures, which are highly regarded as the best in the area. Customers appreciate that this service lasts a long time, reinforcing the salon's commitment to quality and durability. The use of warmed lotion during pedicures is also mentioned, indicating a focus on providing a luxurious and enjoyable experience for customers.
The comments emphasize the high level of customer satisfaction at Nail Palace. Multiple customers mention that they have never been disappointed and always receive exactly what they ask for, sometimes even better. This reliability and consistency in service quality are significant strengths, as they establish trust and loyalty among customers.
Another strength worth noting is the emphasis on cleanliness and sanitation. Many commenters mention that the salon is clean, which is an essential aspect of any nail salon. This demonstrates a commitment to maintaining a hygienic environment, ensuring the safety and well-being of customers.
However, it is important to consider a few potential weaknesses based on the comments provided. While the emphasis on customer requests and personalized experiences is a strength, there may be limitations if Tyler, the highly praised nail technician, is not available or fully booked. It would be beneficial for the salon to ensure that all technicians possess the same level of skill and expertise to maintain consistency in service quality.
Additionally, one comment raises the concern of customers struggling to pick a color for their nails. While this may seem like a minor issue, it suggests that some customers may feel rushed or overwhelmed in the decision-making process. Improving the communication and guidance regarding color selection could enhance the overall customer experience.
In conclusion, Nail Palace appears to have numerous strengths that contribute to its positive reputation among customers. The cleanliness, relaxing atmosphere, friendly staff, and personalized service all contribute to a high level of customer satisfaction. The expertise of the nail technicians, particularly Tyler and Lonnie, is highly regarded, along with the salon's ability to deliver unique designs and accommodate specific requests. The emphasis on cleanliness and sanitation is also noteworthy. However, it would be beneficial for the salon to ensure consistency in service quality among all technicians and provide guidance in the color selection process. Overall, based on the comments, Nail Palace seems to be a reputable and customer-focused nail salon.
Best TL Reviews
AMAZING. I went to so many different nail salons until I tried Nail Palace & haven’t switched since. The salon is clean, relaxing & has tons of colors to pick from. Every nail tech there is friendly, accommodating & take their time while providing you your service. Tyler works magic with any picture or design you come up with. The jelly pedicures are by far the best in the area & last so long!
Always a great experience! The staff is very friendly. Shop is very clean. I have been to this nail salon numerous times and have yet to be disappointed. I always get exactly what I ask for, sometimes better with their suggestions. Do yourself a favor and book an appointment. Tyler is a true artist and is up for what ever you request.
Tyler always does the best job on my nails. He and Lonnie are amazing, talented, and personable. I have never had better nail experiences than I do here. Everyone and everything is always fantastic!!!
Tyler was amazing! I brought in a picture of what I wanted but wanted to keep my real nails and not have full fake ones. I loved his suggestions such as adding a tip to my real nails so we can have the nails look even and adding sparkles, and putting white in the moons to make them pop more! I definitely recommend!
The business is clean and the staff is very friendly. You could say I felt like a queen getting pampered here. I felt very welcome when going here for the first time!
I will definitely make an appointment with him in the future ????
Just got out the salon, what a calming atmosphere. I just loved the way they treated me, lady who did my nails she was very nice. I work in a lab so i don’t get to do my nails often so i was so worried how would they turn out but thanks to the lady who did my nails. Her name starts from C I forgot her name but she did a really good job on my nails. Keep it up guys????
The experience was seriously like no other that I have tried here in Buffalo! They warmed up the LOTION that went on my feet and legs! Expert work from a brother and sister team. Never did I feel rushed to pick a color or a design. The chairs are extremely comfortable and the pedi station was very safe and sanitary! Highly recommend this location. If I am still in Buffalo in a month, I will most definitely be back!
I went to this place for the first time with my daughter. The services was awesome, and pedicures were great. I will definitely be going back. Next time I’m taking my Hubby for a jello pedicure.
This place is very nice and customer service is good! How do some people come in to get there nails that they are tired of and can't pick a color for your nails for the next few weeks? You wear your nails so know what you want and have a happier life.
Place Pictures
Nail Palace Info
Amenities
Health & safety
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Mask required
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Temperature check required
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Staff wear masks
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Staff get temperature checks
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 06:30 PM |
| Sunday | Closed |
How to go there
Location
Places
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