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L B Nails

+1 610-767-1589
255 S Best Ave, Walnutport, PA 18088 United States of America
Open Today: 02:00 AM - 05:00 PM

Quick Facts About L B Nails

L B Nails place has received a mix of positive and negative comments, which indicate both strengths and weaknesses of the establishment. It is important to analyze and consider these comments in order to provide a comprehensive understanding of the strengths and weaknesses of L B Nails.
Starting with the strengths, one positive comment highlights the attentive and personalized service provided by Jena. She took her time to ensure that the customer was satisfied and made any necessary changes immediately. This indicates that the salon values customer satisfaction and strives to provide a high-quality service. Another positive comment appreciates the affordability and amazing work done at L B Nails. This suggests that the salon offers competitive prices while maintaining a high standard of work. Additionally, the comment about the friendly staff and enjoyable experience demonstrates that the salon creates a welcoming and pleasant atmosphere for customers.
Moving on to the weaknesses, several comments mention issues with the quality of the nail services provided. One customer complains about crooked nails and different shapes, while another mentions a poor paint job where the color changed and the paint was dented within a day. These comments indicate a lack of attention to detail and inconsistency in the quality of the services offered. Another negative comment mentions a rude response from a staff member when the customer raised concerns about the crooked nails. This suggests a lack of professionalism and customer service skills among some of the staff members.
Another weakness highlighted in one comment is the limitation of massage chairs for customers who are over 200 pounds. This can be seen as discriminatory and may alienate potential customers. It is important for salons to be inclusive and accommodating to customers of all body types.
In terms of cleanliness and hygiene, one comment mentions the use of a vacuum to clean off nails. While the intention may be to maintain cleanliness, some customers may find this method off-putting or unprofessional. It is important for salons to ensure that they are using proper sanitation practices and equipment.
Overall, the strengths of L B Nails include attentive and personalized service, affordability, and a pleasant atmosphere. These factors contribute to positive customer experiences. However, the weaknesses, such as poor quality of the nail services, lack of attention to detail, rude responses from staff, and discriminatory policies, can significantly impact the reputation and customer satisfaction of the salon.
In conclusion, based on the comments provided, L B Nails has both strengths and weaknesses. By addressing the weaknesses and improving the quality of their services, the salon can enhance its reputation and provide a more satisfactory experience for customers.


Best TL Reviews

I got my nails done from this place and they look nice they just have a few things wrong with them . My nails were crooked, and some were different shapes. The polish got on my skin and they used a vacuum to clean off my nails.
Jena did an amazing job and throughout the entire process was asking me if everything was OK and if there is anything that I wanted to change and to be honest with you I don't think I've ever had a nail Tech really do that before and anything that I wanted her to change she fixed right away I would totally recommend going to here because she actually took her time and made sure that my nails came out really well $55 and a $10 tip. I will be going back!!
I do not recommend this place. I went there once to get my nails done and they are crooked , the thumb is shorter than the rest and the French’s are off on each nail. I told the lady that they weren’t right and crooked and asked if they could fix it . She told me they were right and that it was my “fingers.” that were crooked she also vacuumed my hands with a shop vac to get the dust off . When I asked her to fix the nails she kept telling me it’s my eyes and that they all match when clearly they don’t . I won’t ever go back there and now have to pay to get these fixed . Very unhappy
Did amazing on my nails!!! Always know what to do and friendly! I recommend this place to anyone that’s looking for affordable and amazing work!
They did great work but watch out if your a big girl 200 pounds plus you can't use the massage chair because we will break the rollers(per the owner). But the lady I had was awesome!!
I was definitely offended and happy I'm only visiting.
I went in to treat myself to a full new set of acrylic nails and the shape of the nails overall turned out very nice but the paint job is terrible as you can see from the photos the color has completely changed over and the pain has even dented and this only happened over the course of a day. I am very disappointed.
First time going to L B nails and my experience was great. Friendly, talked to me the whole time, and was so gentle!! Moew moew did my nails after going to the place i used to, i told her my bad experience with them being very rough. She reassured me the whole time and showed me they have different tools that are much more safe and not jagged. To say the least i will be going back!
Always a pleasure coming here!! Gina is fantastic! We are always laughing and I enjoy my visit here! They give great pedicures and my nails are always beautiful!! Thank you!!

Place Pictures

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L B Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 10:00 AM - 08:00 AM
Tuesday 10:00 AM - 08:00 PM
Wednesday 10:00 AM - 08:00 PM
Thursday 10:00 AM - 08:00 PM
Friday 10:00 AM - 08:00 PM
Saturday 10:00 AM - 07:00 PM
Sunday 02:00 AM - 05:00 PM

How to go there

Location