Quick Facts About Hawaii Nails
Hawaii Nails Place is a nail salon that has received a mix of positive and negative feedback from customers. In order to analyze the strengths and weaknesses of the salon, it is important to consider the various comments provided.
One of the major weaknesses highlighted by a customer is the lack of sanitation practices at the salon. The individual reported that tools were not sterilized and the same scrubber was reused on multiple customers. This poses a health risk and can lead to infections and the spread of diseases. The customer even experienced a severe infection the day after visiting the salon. This is a concerning weakness of the salon as maintaining a clean and sanitary environment is crucial for the health and safety of customers.
Another weakness identified is miscommunication regarding pricing. One customer mentioned that they were charged double the price they expected for a fill service, and they were not informed about the price increase beforehand. This lack of transparency can lead to customer dissatisfaction and a sense of betrayal. It is essential for businesses to be upfront about their prices to avoid any misunderstandings or customer frustrations.
On the other hand, there are several strengths mentioned by satisfied customers. Many customers praised the salon for providing a relaxing and enjoyable experience. One customer, who was nine months pregnant, mentioned that the salon was able to provide her with a much-needed pampering session. The staff was friendly, sweet, and provided exceptional service. A great foot soak, foot and leg massage, and adorable-looking toes were also mentioned as positive aspects of the salon.
Additionally, several customers mentioned that they have been going to Hawaii Nails Place for a long time and have always received great service. This loyalty indicates that the salon has built strong relationships with its customers, which can be considered a strength. The mention of specific employees, such as Lee and Erika, highlights the skill and friendliness of the staff.
Furthermore, one customer shared a heartwarming story about the salon attending her mother's funeral to pay respects. This act of kindness demonstrates the caring nature of the staff and their dedication to their customers. Building such personal connections and going above and beyond to support customers in difficult times can be seen as a strength of the salon.
In summary, Hawaii Nails Place has both strengths and weaknesses that have been highlighted by customer comments. The major weaknesses include poor sanitation practices and miscommunication regarding pricing. On the other hand, strengths include providing a relaxing experience, friendly and skilled staff, customer loyalty, and acts of kindness. It is important for the salon to address the weaknesses and work towards providing a clean and transparent environment while continuing to build on their strengths.
Best TL Reviews
It was my first time going there recommended by other people, the person who did my pedicure stabbed me while trying to pull my nail out didn’t end up pulling it out , I also realized they don’t sterilize their tools and use and reuse the same scrubber over and over again. ( I realized all of this till they went to help the next customer.) next day I got a horrible infection on my toe nail. I had to go to the doctor for antibiotics && get my nail cut and get the rest of the nail out ! The other people I went with got ring worms ! This is a very disgusting and unsanitary place definitely do not recommend. (Sorry for the explicit picture but I just don’t want anyone to go through this pain )
I really like them but I got the price of a fill for $20 but was charged double probably got the polish but they should say this will be double the price she didn't even say that so I don't think that's right
Fantastic service and such a relaxing experience! I came in 9 months pregnant just looking for some pampering. The women were so friendly and sweet with me. Amazing foot soak, great foot and leg massage, and my toes look absolutely adorable.
At this stage in pregnancy you feel so swollen and uncomfortable but I left the salon feeling like a million bucks. It doesn’t hurt that you get to sit in a massage chair the whole time.
Honestly, I cannot recommend this salon enough and will be back asap. Thank you!!
I was exactly on time for my first appointment there. The fact that I walked in was acknowledged, but I sat there for the next 25 minutes without anyone saying they would be with me soon or how long it would be. They either double booked my appointment, or took a walk in that extended into my appointment. My time is important, I had the things I needed to get done. so I just left.
I love this place. Everyone there is VERY kind. Got a great pedicure, and dip powder nails. Erica did an awesome job on my nails! Thanks Erica! I will definitely be back.????????
I have been going here for YEARS! I always have great service and they are always very kind.
I love this nail place and the lady’s there are very nice and kind and I will come here again
I have been going here for about 4 years, I love Lee and Erika. My mom and I would come together and they took such wonderful care of my mom because she couldn't walk very well and was on oxygen. We have built up such a wonderful relationship with them so when my mom passed away Erika who always did her nails came to her funeral to pay her respects. For this I will never go any place else.
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Hawaii Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | Closed |
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Location
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