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Suzy's Nail Salon

+1 401-475-0700
615 Central Ave, Pawtucket, RI 02861 United States of America
Open Today: 09:30 AM - 07:00 PM

Quick Facts About Suzy's Nail Salon

Suzy's Nail Salon has several strengths based on the comments provided. One of the main strengths is the skill and patience of Suzy and her team. Multiple customers mentioned that they were impressed with the quality of the nail services they received and praised Suzy for her ability to work miracles on their nails. This suggests that Suzy and her team have expertise and are able to deliver satisfactory results, which is crucial for a nail salon's success.
Another strength of Suzy's Nail Salon is the positive and kind attitude of the staff. Many customers mentioned the kindness and patience of the girls at Suzy's, which contributes to a welcoming and comfortable atmosphere in the salon. This is important for creating a positive customer experience and building customer loyalty.
The size of Suzy's Nail Salon is seen as an advantage by some customers. A comment mentioned that the salon is not as pretentious as larger salons, which can be a positive attribute for customers who prefer a more intimate and personal environment. This suggests that Suzy's Nail Salon offers a cozy and relaxed atmosphere for its customers.
Accommodating and helpful are two words that customers used to describe the staff at Suzy's Nail Salon. This indicates that Suzy and her team make efforts to meet customer needs and go the extra mile in providing good customer service. Being accommodating and helpful builds customer satisfaction and loyalty.
Affordability is also considered a strength of Suzy's Nail Salon. A customer mentioned that the salon is cheap, which suggests that Suzy's Nail Salon offers competitive pricing in the market. This can attract price-sensitive customers and give Suzy's an edge over other salons.
Despite these strengths, there are a few weaknesses that emerge from the comments. One customer mentioned that it can be difficult to get an appointment at Suzy's Nail Salon. This suggests that the salon may have limited availability or a high demand for their services. Difficulty in getting appointments can lead to customer frustration and may cause them to look for alternatives.
Another weakness highlighted is the lack of time spent on specific services such as massaging the feet and hands, pushing back the cuticles, and trimming. While customers mention that their nails always look great, they also feel that the surrounding areas of the nails are sometimes neglected. This indicates that Suzy's Nail Salon may need to pay more attention to these details to enhance the overall customer experience.
In conclusion, Suzy's Nail Salon has several strengths including the skill and patience of the staff, the positive and kind attitude of the team, the cozy atmosphere, and affordability. However, it also has weaknesses such as difficulty in getting appointments and the neglect of certain services. These strengths and weaknesses should be taken into consideration for the salon's improvement and future success.


Best TL Reviews

Suzy did my nails today and she really worked a miracle on my nails! She is very patient and took her time to do a great job on my nails! I will be coming back!
Suzy and the girls do a wonderful job. Very happy every time!
Not a big salon. Actually a good thing. Not as pretentious as some of the larger salons. Took me in, at the last moment which I was grateful. Wanted the one on the left.
Ended up with the one on the right.
Love the girls here at Suzy’s. They are accommodating and helpful. Do feel rushed sometimes when I want add something extra. But overall my top place to go for dip and gel
I have been going to this place for as long as I can remembut in the last week it has been really difficult trying to get an appointment when you call I'll callback we don't have anything or you call again they say oh the girl will give you a call because she doesn't have anything I call today Monday and the girl wants me to call her next week because they already don't have any availabilities while I'm there I usually like to schedule an appointment for 3 weeks but it's never done because they always say all calls during the week will schedule an appointment so I don't need to Chase anybody for an appointment this is not free I pay for it so I'm going to find somewhere else to bring my money to cause there's many places but of course it's always that 1 place that you're used to but this is a goodbye for me
I would have given it a five star review BUT the technicians don't spend enough time massaging your feets or hands, pushing back or trimming cuticles etc. My nails always look great but the surrounding area is a little neglected.
Love them. I've been going there for years. So kind and patient and cheap.
I went to the same nail salon for over 10 years until they ended up going through 3 different owners within a year or two.
I was lucky enough to discover Suzy's about 2 years ago now, and I thank God I did! I have Never had a bad experience & no matter who has done my nails at this salon they have always come out perfect!
Considering I've been getting acrylic nails done for over 20+ years now I can be very picky. But even with my very first visit to Suzy's they did them perfectly, just had to tell them what shape I preferred.
I almost don't want to let others know how great they are because they do get pretty busy & I don't want to ever have to go anywhere else! Lol
But I do know how hard it can be to find a place that does quality work & are genuinely nice people. All the girls there do great work & definitely deserve the business!
Thank you Suzy for maintaining such an awesome business!!!!

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Suzy's Nail Salon Info

Amenities

Health & safety
  • Appointment required
Accessibility
Planning
  • Appointments recommended

Today

Opening Hours

Monday 09:30 AM - 07:00 PM
Tuesday 09:30 AM - 07:00 PM
Wednesday 09:30 AM - 07:00 PM
Thursday 09:30 AM - 07:00 PM
Friday 09:30 AM - 07:00 PM
Saturday 09:00 AM - 06:00 PM
Sunday Closed

How to go there

Location