Magnolias Inc Beauty Salon

+1 207-490-4117

25 Daigle Ln # 102, Sanford, ME 04073 United States of America

Open Today: -

Quick Facts About Magnolias Inc Beauty Salon

Magnolias Inc Beauty Salon has several strengths and weaknesses based on the comments provided.

Strengths:

1. Welcoming and Beautiful: Multiple comments mention that the salon is welcoming and beautiful, creating a positive atmosphere for customers. This can be a strong selling point for attracting new customers.

2. Skilled Stylists: Several customers praise specific stylists like Heidi, Christy Legere, and Caitlyn Clark for their skills and excellent service. This indicates that the salon has experienced and talented staff who can cater to various hair needs and preferences.

3. Additional Services: The availability of massage services and facials is mentioned positively. Offering these additional services can attract customers who are looking for a comprehensive pampering experience.

4. Clean and Efficient: Commenters mention that the salon is clean and there are no delays. This indicates that the salon is well-managed, ensuring customers have a pleasant and efficient experience.

5. Personalized Recommendations: Customers appreciate that stylists like Alexsandra not only provide excellent services but also offer personalized recommendations and skincare samples. This level of attention to detail can enhance customer satisfaction and loyalty.

Weaknesses:

1. Inconsistent Service: One customer had a negative experience with a stylist named Shawna, who completely ruined their hair. This indicates a lack of consistency in service quality, which is a significant weakness for any salon.

2. Communication and Cancellations: One customer expressed dissatisfaction with the salon's communication and cancellation policy. They were told to wait two weeks for an appointment, only to be canceled 45 minutes prior due to a stylist feeling dizzy. Such issues can lead to customer frustration and a negative perception of the salon.

3. Stylist Inadequacy: The negative comment mentioned that the stylist did not follow the customer's instructions and gave them a haircut that they were unhappy with. This reflects a weakness in the training or communication between stylists and customers, leading to dissatisfaction.

4. Limited Recommendations: While specific stylists are recommended by name, there are no mentions of other services or stylists. This could indicate a weakness in the salon's ability to consistently provide exceptional service across all staff members.

Overall, Magnolias Inc Beauty Salon has several strengths, including a welcoming atmosphere, skilled stylists, additional services, cleanliness, efficiency, and personalized recommendations. However, it also has weaknesses in terms of service consistency, communication, and stylist adequacy. Addressing these weaknesses can help improve customer satisfaction and loyalty, further enhancing the salon's reputation.

Best TL Reviews

The whole place is so welcoming and beautiful. Heidi was the cherry on top for me! She covered my old blonde that turned brass before my wedding for me! She also got craft resin out of my little girls hair before my big day. So thankful and super glad I found my new salon.

I was new in town and a little bit anxious about finding a new hairdresser. Christy Legere is wonderful. She has been so patient and helpful. There are massage services available, also. It is clean and never any delays. I highly recommend Magnolia's!

Whatever you do don’t see shawna. She completely ruined my hair. I told her I wanted just a trim and to keep most of my length, thin my hair out, and to add a little face framing/curtain bangs. Absolutely no layers!! She gave me bangs straight across my forehead, cut them way to short. Took off so much length and my hair now looks super short in the front and long in the back. I can’t pull may hair up for work because it all falls out of the pony, and I have these stupid blunt, uneven bangs. Everything I told her was very specific and she did just the opposite. I have never been so unhappy.

Had a massage and facial today, it was fantastic. Thanks to a Massage wirh Lisa and Janny's Apothecary!

I saw Alexsandra today for an express facial and eyelash tint. My skin feels AMAZING now. She gave me skin care samples and wrote down how to use them so I would remember! She was incredibly nice, professional, and I enjoyed the session. I can't wait to get the Signature facial next!

Not worth the time or money here. My fiancee was told to wait 2 weeks for an appointment only to be called 45 minutes before that appointment to be cancelled.. Heidi was feeling dizzy... Do your job people..

Caitlyn Clark is amazing!! See her for all your hair needs.

Jill is FANTASTIC! This was my first visit here for a cut and color. She did a fantastic job, great conversationalist, and so friendly. I will definitely recommend her and Magnolias. This salon is great.