Lagoon Nails & Spa

+1 508-394-1223

1315 MA-28, South Yarmouth, MA 02664 United States of America

Open Today: -

Quick Facts About Lagoon Nails & Spa

Lagoon Nails & Spa is a popular nail salon on Cape Cod, known for its welcoming staff, clean environment, and excellent nail services. The strengths of Lagoon Nails & Spa can be seen in the positive comments provided, while the weaknesses can be identified from the one negative comment.

One of the greatest strengths of the salon is the exceptional customer service provided by the staff. Multiple comments mention how nice and welcoming the staff members are, making customers feel comfortable and valued. This, in turn, contributes to a positive overall experience. Another strength is the attention to detail demonstrated by the nail technicians. Customers praise the meticulous work done on their nails and appreciate the time taken to ensure their nails look perfect. The salon also seems to offer a wide range of services, including acrylic sets, pedicures, and ingrown toenail treatments. The use of hot rocks during the services is also mentioned as a positive aspect, adding an extra touch of relaxation and luxury to the experience.

The cleanliness and neatness of the salon is highlighted as another strength. Customers appreciate the clean space and mention that it adds to the overall positive experience. A clean and tidy environment is crucial for a nail salon, as it creates a sense of professionalism and sets a high standard for hygiene.

reasonable pricesare another strength mentioned in one of the comments. Affordable prices are always attractive, especially when the quality of the services is not compromised. This can be a significant factor in attracting and retaining loyal customers.

However, the negative comment highlights some weaknesses of Lagoon Nails & Spa. One customer had a disappointing experience, indicating that the salon was not able to accommodate their booking and ruined their breakfast plan. This weakness suggests that the salon may not have adequate staffing to handle busy periods and may not prioritize customer satisfaction. The negative comment also suggests a lack of clarity in the tipping process, where the customer felt their tip was taken by the owner, raising concerns about transparency and professionalism.

In conclusion, Lagoon Nails & Spa is generally praised for its welcoming staff, attention to detail, cleanliness, reasonable prices, and a wide range of services. However, the negative comment brings attention to weaknesses related to the salon's ability to accommodate bookings and concerns about transparency in the tipping process. These areas of improvement should be addressed to maintain the salon's positive reputation and ensure consistent customer satisfaction.

Best TL Reviews

my sisters and I come here all the time and it is definitely one of the best on cape. The staff is so nice and welcoming and they were made sure our nails were perfect and to our liking. the space was very clean and neat. I wouldn’t get my nails done anywhere else.

Got a acrylic set and a pedi. love the way my nails came out the acrylics were applied nicely and even no bumps and the designs are clean as well they actually wanted to do “extra” nails normally when I ask a nail artist if they could do something different and they never want to. they were also super nice and it was over all a great experience. I will definitely be coming back the pictures don’t even show how nice they look they were taken in dim lighting but just wanted to have reference photos!

My best friends always blab about how amazing this nail salon is: never have i ever gone to this nail salon in my years of being a student on the Cape. Everything’s crazy during the holidays having said, it’s important to know that incidents are prone to happen. I’ve been growing out my nails for sometime now but, when I went to enjoy the holidays with my best friends family…I broke a nail. immediately I was sad. The thought of having to cut off all my nails so that they would all growing evenly. Is depressing. Fortunately lagoon nails came to my rescue. My best friend told me that these are the only people she trusts when it comes to maintaining her nails. So I trusted her. I was right to trust her. Just look at my nails. This wasn’t just a one person job. Jennifer and her husband were very meticulous when it came to my nails. You should’ve seen the laser focus in their eyes. I felt like I was a celebrity. Shiiii I just might be

They did such a good job in my nails. Hands down the best place that I’ve gone to! The acrylic looks just like real nails because of how nicely he does them, he really takes his time. And the polish is flawless, she does such a great job! Prices are the best around too. Overall, I recommend this place!

Would highly recommend Lagoon Nails. I had new set of acrylics and they look amazing! The attention to detail by Tommy is outstanding!

My experience here was wonderful. Jennifer was so kind and took care of ingrown toenails with ease, and did a wonderful job taking care of both me and my partner’s nails. Hot rocks used, which is a HUGE plus at nail salons!! Will absolutely be returning whenever I am in the Cape and need nail services.

Absolutely amazing. Staff is so nice, they take their time & do exactly what you want. I am so happy!! Can’t wait to go back ♥️

I booked appts for mani/pedi for 4 of us, was told that there was ample room & staff to have all done at the same time. I was met with a woman barking in my face & ?????? & not listening so definitely not client oriented. Not enough staff to accommodate our booking but we waited & got it done which ruined our breakfast plans. The gal whom did my nails (her first day working there) is indeed lovely & very professional. I added tip for her & the owner woman seemed to grab it up & pretended not to understand when I asked her about it. Disappointed to say the least.