Quick Facts About Crystal Nails
Crystal Nails place, based on the comments provided, has a mix of strengths and weaknesses. Let's analyze them in detail.
Strengths:
1. Great Service: Multiple customers have praised the salon for its excellent service. One customer appreciated the fact that they were accommodated quickly and provided with a chair right away.
2. Skilled Technicians: Several customers mentioned the high quality of work done at Crystal Nails place. They were satisfied with the manicures and pedicures they received and highlighted the expertise of the nail technicians.
3. Friendly and Personable: The salon is known for its friendly staff and good vibes. Customers appreciated the welcoming environment and noted that the employees are personable, making the experience more enjoyable.
4. Reasonable Prices: Many customers find the prices at the salon to be reasonable. The affordability of the services provided is seen as a positive aspect.
Weaknesses:
1. Inconsistent Service: One customer complained about the use of a drill during a gel polish removal, resulting in damage to their nails. This inconsistency in service and lack of adherence to customer preferences can be a weakness for the salon.
2. Rude Owner and Staff: Multiple customers mentioned encountering rude behavior from the owner and some staff members. One long-time customer felt disrespected and valued when they expressed dissatisfaction with their nails. This negative customer service experience can have a significant impact on the salon's reputation.
3. Long Wait Times: Several customers stated that the wait times at Crystal Nails place were excessively long. Long wait times can be a source of frustration for customers and may deter them from returning in the future.
4. Hygiene Concerns: One customer expressed concerns about the cleanliness of the salon's instruments, leading to the loss of a toenail. Maintaining proper hygiene standards is crucial for a nail salon, and any lapse in this regard can be detrimental to their reputation.
In summary, Crystal Nails place has strengths such as great service, skilled technicians, friendly atmosphere, and reasonable prices. However, they also have weaknesses including inconsistent service, rude owner and staff, long wait times, and hygiene concerns. It is important for the salon to address these weaknesses in order to maintain and improve customer satisfaction and loyalty.
Best TL Reviews
After being refused by a nearby salon, I called here. I ask about the wait time. I was told to come in. A chair was waiting for me. GREAT service, my pedicure was a complete experience and the manicure was another wonderful work. I only regret not having enough for the tip that was on my heart. I did go back and made up for it. I will return.
I Love ???? it for both my daughter and myself. I travel a distance to go but the work always turns out great ????
Got a new full set of dip nails w/V-French white tips & spa pedicure. Very Friendly, I love that they are very personable & good vibes. My cousin had me switch to here at least a year & a half or more ago. One of my best friends comes here also. They are a very busy salon, but worth the wait. Prices are reasonable.
The nail tech was using a drill to remove Gel polish. She was drilling my nails which was damaged to my nails. I asked her to not do my thumbs with the drills. She refused me because she was lazy at removing gel polish with the cotton , Foil/ acetone. I have been better serviced at Archid Nails @787 Pulaski Hyw Bear DE 19701.
I have been a customer for years now. The owner, her husband and niece are very rude. I’ve never complained and always tip them GOOD. The one time I said I didn’t like the way my nails came out, my cuticles were dry and the nail color did not appear as the same way the “book” showed. They treated me as if I was nothing and my feelings did not matter. Told me not to come back there. Not to mention the wait time is ridiculously long. I don’t recommend this nail salon. Try Top nails or Dimond nails!
I would definitely recommend this salon. I was in desperate need of a good nail salon and once I found this salon, I was immediately impressed and have been coming back faithfully for the past 6 months. Jenny does my nails and I have not gone Anywhere else since.
I have been going here for some years now, there are very good and patient.
The female owner is rude. I spent plenty of money at this establishment and I had to put the owner in her place. There is only one nail tech that can do good nails and that is the niece Jen. The rest of the techs are trash. They do not keep there instruments cleaned which made one of my toe nails fall off. They will never see my money again. I am also reporting them to the BBB for the lack of customer service and to the Department of Health. If I could give a zero I would.
Place Pictures
Crystal Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
Places
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