Travelers Inn

+1 256-524-2114

5370 AL-68, Collinsville, AL 35961 United States of America

Open Today:

Quick Facts About Travelers Inn

Travelers Inn has its strengths and weaknesses based on the comments provided. In this analysis, we will focus on the strengths and weaknesses to provide a comprehensive understanding of the establishment.

Starting with the strengths, one commenter mentioned that the lady at Travelers Inn was very nice and even provided a heater after the main one went out. This showcases good customer service and a willingness to accommodate guests' needs. This gesture earned the establishment a 5-star rating from the commenter.

Another positive aspect mentioned by a different commenter was the cleanliness of the room, including the shower/bathroom. They were pleasantly surprised and even mentioned that the bed was comfortable. This suggests that, despite some cosmetic issues, the staff at Travelers Inn strives to maintain cleanliness and provide a comfortable sleeping environment.

Additionally, one comment mentioned that a sheriff drove their family to the hotel at 2 am when their car had a flat tire. Although this doesn't directly relate to the hotel's services, it highlights the importance of location and availability during emergencies. The fact that the hotel provided a temporary solution to the commenter's situation shows a level of flexibility and willingness to assist guests in challenging situations.

Moving on to the weaknesses, several comments focused on the negative experiences guests encountered during their stay at Travelers Inn. One recurring complaint was the presence of roaches. Multiple commenters mentioned seeing roaches in their rooms, including on the table and in the beds. This raises a significant concern regarding the cleanliness and pest control measures of the establishment.

Another common issue reported by guests was the lack of maintenance in the rooms. Commenters described springy and squeaky beds, worn-out carpets, and ragged towels. These observations indicate a lack of attention to detail and a potential disregard for maintaining the property properly. Such shortcomings can significantly impact the overall experience of guests, resulting in dissatisfaction.

Furthermore, one commenter mentioned the presence of dead batteries in the TV remote controllers. Although this may seem like a minor issue in comparison to the other concerns, it adds to the overall impression of poor maintenance and lack of attention to guest comfort and convenience.

Some comments also mentioned rude service and a negative overall experience. In one instance, a guest mentioned feeling compelled to stay at Travelers Inn due to a flat tire, highlighting the lack of alternatives during late-night emergencies. The fact that the commenter referred to the establishment as a "dump" and mentioned a rude service suggests a lack of professionalism and customer-oriented mindset among the staff.

In conclusion, Travelers Inn has both strengths and weaknesses. On the positive side, the establishment received praise for the cleanliness of the room, a comfortable bed, and a helpful gesture by providing a heater. However, the negative comments about roach infestations, poor maintenance, and rude service significantly detract from the overall image of Travelers Inn. Addressing these weaknesses is crucial to improving the guest experience and maintaining a satisfactory reputation.

Best TL Reviews

Roach infested toilet clogged when we got there. Springy and squeaky bed . Let me say again roach German roach which will get in your stuff and go home with you roach like 17 on the table when we walked in and 6 in one of the beds. I was scared to open the drawer or move the phone. Non refundable apparently only stayed 1 hr and left horrible horrible if I could give it 0 stars I would. Not even if you just need a nap. No no never again

Ber covers was not changed an beds was messed up no towels an still trash

Very nice, the lady even gave a heater, since the main one went out. I give 5 stars for that. Only thing that sucks is that the controllers to the TV are dead batteries :p

Some rooms have heat. Some rooms don't. Some rooms have AC. Some rooms don't.

Nasty rooms and very rude service!! Only stayed there because our car had a flat and it had to be towed to the tire shop. It was 2 am and the very nice sheriff drive our family to the dump. We had no other option till morning.

A dump at best .dirty room .it doesn't look like they own a vacuum cleaner. Worn out carpet,ragged towels.and I froze all night heat didn't work at all.

I was shocked to find that the room was clean as well as the shower/bathroom. Bed was comfy too. There are some cosmetic things that need to be done in the room but if I need a quick stop again for a nap and shower and in the area I would stay here again.

Had to be literally the worst hotel I've ever seen I'm my life by far. Roaches everywhere, super dirty towels, smelled horrible. STAY AWAY!!