Quick Facts About Fancy Nails
Fancy Nails Place has received a mix of positive and negative comments from customers, which can help to identify both its strengths and weaknesses. Let's analyze each comment to gain a better understanding:
1. "Went to get my nails for my wedding day and they wanted to charge me more because I wanted them long and said if they were shorter they would lower the price. They were only French tip. 2 of them have fallen off already. It's only been 12 days. I wish I can put a picture but it doesn't allow me to."
Strengths:
- Offers the option for different nail lengths, suggesting a range of customization.
- Provides French tip nails, which is a popular nail design choice.
- Availability of appointments for special occasions like weddings.
Weaknesses:
- Inconsistent nail quality since two have already fallen off within 12 days.
- Pricing structure seems unfair and may discourage customers.
2. "The girl Tony, she is sooo nice, and she does the best eyebrows. She is very good at it. I love you Tony ❤️"
Strengths:
- A talented staff member named Tony, who excels in eyebrow grooming.
- Positive customer service experience, exemplified by being described as "sooo nice."
- Builds customer loyalty with the phrase "I love you Tony."
Weaknesses:
- Lack of information on Tony's expertise in nail services, which might affect customer trust and the perception of overall service quality.
3. "Me and my daughter went there, it was wonderful. Kathy is a wonderful worker, my daughter loved her nails."
Strengths:
- Offers services for families, making it a family-friendly salon.
- Positive experience for the daughter, indicated by "loved her nails."
- The mention of a worker named Kathy implies personalized service.
Weaknesses:
- Lack of information regarding the range of services provided by Kathy, which may limit customer options.
4. "Love Kimberly Station #5. She does a GREAT job. I always get compliments on my nails. I'm a cashier, and my nails last 3 weeks before I have to get a new fill. Pink & White Powder the best!"
Strengths:
- Skilled employee Kimberley at Station #5, who consistently provides excellent service.
- Positive customer experience is demonstrated by receiving compliments on the nails.
- Knowledgeable staff in different nail products, like Pink & White Powder.
Weaknesses:
- No mention of other staff members or their skill levels, raising concerns about consistency across all employees.
- Limited information about services other than nail care.
5. "I'm so disappointed in the service they provided. My nails are thick, and after telling her I didn't like them thick, she left them. Not to mention all the glue she left on my fingers. Never again.. waste of $30.00."
Strengths:
- None mentioned in this comment.
Weaknesses:
- Poor customer service experience indicated by disappointment and dissatisfaction.
- Inability to meet customer preferences and requests.
- Lack of attention to detail, leaving excess glue on fingers.
- Negative review may deter potential customers.
6. "I've been coming here for years, just love this place and the ladies. Thank you, Nancy."
Strengths:
- Customer loyalty indicated by visiting the salon for years.
- Positive impression of the staff and environment.
Weaknesses:
- Lack of information regarding specific services and staff members.
- Limited insights into the overall quality of services offered.
7. "I went here with my mom, and the service is great! My nails are really pretty and nicely done. It's my first time getting extensions, but it was done smoothly, and I would totally go here again! :) I would recommend this to anyone who is a first-timer and to those who might become a regular. The ladies here are really kind and chatty, so you never feel alone. Just make a reservation, and you'll be all set!"
Strengths:
- Excellent customer service, described as great, kind, and chatty.
- Positive experience with nail extensions, suggesting the staff's expertise.
- Welcoming and friendly atmosphere, making customers feel comfortable.
- Strong recommendation for first-timers and potential regulars.
Weaknesses:
- No mention of specific staff members, limiting insight into individual expertise.
- Lack of information about other services offered.
8. "Kim does my nails...she never disappoints me!!! All the staff there are very nice, professional, and the place is nice and clean."
Strengths:
- Consistent and satisfying service from Kim.
- Positive experience with the professionalism of the entire staff.
- Emphasis on cleanliness and a pleasant environment.
Weaknesses:
- Limited information on the range of services or expertise beyond nail care.
- No insight into the prices or pricing structure.
In conclusion, Fancy Nails Place has several strengths revealed by positive comments. These include talented staff members (such as Tony and Kimberly), friendly and professional service, a welcoming atmosphere, and a clean environment. The salon's ability to cater to families and special occasions has also been highlighted. However, weaknesses such as inconsistent quality, lack of specific information about services provided by individual staff members, unfair pricing practices, and occasional negative reviews should be addressed to improve overall customer satisfaction.
Best TL Reviews
Went to get my nails for my wedding day and they wanted to charge me more because I wanted them long and said if they were shorter they would lower the
price they were only French tip 2 of them have fallen off already. It's only been 12 days ???? I wish I can put a picture but doesn't allow me to
The girl tony she is sooo nice and she does the besttt eyebrows. She is very good at it. I love you tony<3
Me and my daughter went there it was wonderful Kathy is a wonderful worker my daughter loved her nails
Love Kimberley station #5 she does a GREAT job I always get compliments on my nails. Im a cashier and my nails last 3 weeks b4 i have to get a new fill. Pink & White Powder the best!
Im sooo disappointed in the service they provided. My nails are thick and after telling her I didnt like them thick she left them not to mention all the glue she left on my fingers ???? never again.. waste of $30.00
I been coming here for years, just love this place the the ladies. Thank you Nancy
I went here with my mom and the service is great! My nails are really pretty and nicely done. It’s my first time getting extensions, but it was done really smoothly and I would totally go here again! :) I would recommend this to anyone who is a first timer and to those who might become a regular. The ladies here are really kind and chatty, so you never feel alone. Just make a reservation and you’ll be all set!
Kim dose my nails...she never disappoints me!!! All the staff there are very nice ,professional,.. and the place is nice n clean ????
Fancy Nails Info
Amenities
Accessibility
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Wheelchair accessible parking lot
Planning
-
Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:30 PM |
|---|---|
| Tuesday | 09:00 AM - 07:30 PM |
| Wednesday | 09:00 AM - 07:30 PM |
| Thursday | 09:00 AM - 07:30 PM |
| Friday | 09:00 AM - 07:30 PM |
| Saturday | 09:00 AM - 07:30 PM |
| Sunday | 10:00 AM - 06:00 PM |
How to go there
Location
Places
Other Places
11. NorthTown Mall
12. Tony's Spa