Quick Facts About Lovely Nails
Lovely Nails has several strengths as evidenced by the comments. One of the main strengths is the quality of their services. Many customers rave about the manicures and pedicures they received, describing them as the best they have ever had. The use of a remarkable powder during the manicure process, which leaves the nails sparkling, is mentioned in one comment. The pedicures are described as relaxing, soothing, and resulting in a beautiful outcome. These positive testimonials show that Lovely Nails excels in providing high-quality nail services.
Another strength mentioned in the comments is the friendliness and kindness of the staff. Several customers express gratitude for the kind treatment they received while at the salon. The presence of a sweet and friendly receptionist and a nail technician who is described as lovely indicates that the staff is dedicated to providing a positive customer experience. This friendliness and kindness make the salon welcoming and enjoyable for customers.
The affordability of the services at Lovely Nails is another strength mentioned in the comments. One customer notes that the prices for a pedicure with gel/shellac are clearly stated on the salon's board, indicating transparency in pricing. This affordability factor may attract customers who are looking for quality nail services at reasonable prices.
However, several weaknesses of Lovely Nails are also highlighted in the comments. One recurring issue is the inconsistency in service quality depending on the nail technician assigned to the customer. While most customers express satisfaction, one comment mentions that the black shellac applied during their visit peeled off easily. This suggests that the quality of service may vary depending on the technician, which can be a drawback for customers looking for consistency.
Another weakness mentioned is the lack of attention to detail and sloppy work. One customer complains about uneven, crooked, and clumpy nails, indicating a lack of precision and neatness in the nail application process. This comment raises concerns about the overall professionalism and skill level of some of the technicians at Lovely Nails.
Furthermore, there are negative comments about rough treatment by some technicians. One customer mentions that their fingers were sore from the harshness and twisting during the nail service. This indicates a lack of gentleness and care during the service, which can negatively impact the customer experience.
The attitude of the staff is another weakness mentioned in the comments. Multiple customers complain about snotty behavior and lack of kindness from the technicians. This kind of negative attitude can create an unwelcoming atmosphere and drive customers away. The importance of customer service is stressed in one comment, suggesting that Lovely Nails should prioritize training their staff in kindness and customer service skills to improve the overall experience for customers.
In conclusion, Lovely Nails has strengths in providing high-quality nail services, friendly staff, and affordable pricing. However, there are weaknesses in terms of inconsistency in service quality, lack of attention to detail, rough treatment, and negative attitude from some staff members. Addressing these weaknesses can help improve the overall customer experience at Lovely Nails and attract more satisfied customers.
Best TL Reviews
The best manicure I have ever had! They did a thing where they DIP your finger in this remarkable powder...TWICE! And like Magic!! My nails sparkle! Beautiful!
The pedicure was relaxing and soothing with a beautiful outcome!
Thank you
Through my experience I've had my ups and downs, this was my most recent visit to Lovely Nails. The design was to die for, so beautiful!! However the black shellac pilled off so easily, but wasn't that easy to notice unless you were holding my hand up close looking. My experience of this place is it all depends the nail technician you are paired with! 9 time out of 10 I've been satisfied!
They were very kind but the nails were VERY sloppy,uneven,crooked,and clumpy I would not recommend
I was in there yesterday Tuesday to have my nail fixed from where it broke off so I walked in and the lady at the Front told the girl behind her to fix my nail well needless to say she ask the guy next to her to fix her because she was on the phone. I have been going to the place for over 3 years and never had a problem up until now if she is to worry about being on the. Phone and not worry about fixing someone nail then she doesn't need to be a nail Tech she was very rough and her my finger and I don't appreciate how she did things and I'm not sure what her problem was but she need to get it figured out highly upset with how she done my nail!!!!
Love me some Diana!!
I’m usually not one to leave a bad review or for that matter leave a good review unless something really got my attention. I walked in the day before and they were super busy so I schedule an appointment for the next day. The place itself was very clean. The young lady that took my appointment the day before and checked me in the day of my appointment was super sweet and friendly. The young lady doing my pedicure, rubs my legs and feet a little nothing more than usual nothing less, felt very nice. Takes my gel polish off my toes and rubs a pumice stone on my heels. puts acrylic on my big toes without a tip - not sure what the purpose was (I had a tip on before because they were too short), files them a little. Then throws the toe thingys (spread your toes apart when they are ready for polish) and I ask her if she is going to do my cuticles. She actually looks at me like I’m bothering her but proceeds to pick up the tool to clean my cuticles. I told her never mind don’t worry about it. I've had many pedicures and this was a little more than a polish change (because she does massage good). Needless to say I had a nail appointment as well that I did not stay for and won’t be back. I was charged $60 ... their board clearly states pedicure with gel/shellac is $46. Super disappointed!!!!!
The nails look nice. Happy there. Tech was very rough. Fingers are sore from the twisting and harshness. A little more gentle would have gotten 4 stars
The technicians at this shop are not nice. I stopped going there because they were snotty for six months. Went back today and Mike said to wait 35-40 minutes. I waited 35 minutes and they took
someone before me. When I asked what was going on, Mike said "she had appointment." I replied that
it had never worked for me when I had an appointment and that even with an appt. I had to wait. He
was snippy and said "wait." I left, never to return.
These people need to realize that getting one's nails done is not a necessity and if they want to
continue in business they need to learn kindness and customer service. And, there are a lot of nail
shops within a 30 miles radius so there is no reason to put up with them.
I had a nail tech in CA for over 20 years. She was Vietnamese and a lovely person, Never had a
problem with her services.
My daughter, nieces, and other friends have all said they won't ever go back to Lovely Nails because
of their attitude.
Lovely Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
Places
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