DeHart’s Barber Shop

+1 317-244-5019

3253 S Holt Rd, Indianapolis, IN 46221 United States of America

Open Today: -

Quick Facts About DeHart’s Barber Shop

DeHart’s Barber Shop has both strengths and weaknesses based on the comments provided. In order to evaluate them thoroughly, it is important to analyze each comment and identify the specific strengths and weaknesses of the establishment.

Starting with the strengths, one recurring theme in the comments is the friendly and personable atmosphere of the shop. Customers appreciate the welcoming environment, noting that the barbers are friendly and make them feel at home. This showcases a positive aspect of the shop's customer service, as it creates a comfortable and enjoyable experience for customers. The mention of the shop being an "old-school Barber shop" further adds to this strength, as it implies a nostalgic and traditional feel that some customers appreciate. Additionally, the positive comments about the quality of the haircuts indicate that the barbers at DeHart's Barber Shop are skilled and capable of providing excellent service.

Another strength of DeHart's Barber Shop emphasized in the comments is the quick and efficient service. Customers mention being taken in for their haircuts promptly and getting out of the shop without much waiting. This efficient service is a significant advantage for customers who are often busy and value their time.

Furthermore, the loyalty expressed in the comment from a customer who has been going to DeHart's for 30 years is a strong indication of the shop's reputation and customer satisfaction. This long-standing loyalty suggests that the shop has consistently provided quality service over the years, which is highly commendable.

Now, turning to the weaknesses highlighted in the comments, it is evident that there are a few areas where DeHart's Barber Shop falls short. One comment recounts a negative experience where the customer's son received a poor haircut. The customer states that the haircut was shorter than requested, left bald spots, and the barber even poked the child with sharp scissors. Furthermore, when the customer complained, the staff member's response was unprofessional and dismissive. This incident suggests a lack of attention to detail and professionalism, ultimately resulting in a dissatisfied customer.

In addition, the customer who had a positive experience mentioned not being sure how to send a picture to show the haircut. This implies that there might be a lack of communication or modern technology usage at DeHart's Barber Shop, which could potentially hinder customers from providing feedback or resolving issues effectively.

Overall, the strengths of DeHart's Barber Shop lie in the friendly and personable environment, efficient service, and positive reputation garnered through customer loyalty. These strengths contribute to a pleasant and comforting experience for customers. On the other hand, the weaknesses are centered around instances of poor haircuts, unprofessional behavior, and potential communication issues. These weaknesses can lead to customer dissatisfaction and a negative impression of the establishment.

In conclusion, while DeHart's Barber Shop has several strengths such as a welcoming atmosphere, efficient service, and customer loyalty, it also has weaknesses that need to be addressed. The shop should focus on improving attention to detail, maintaining professionalism, and finding effective ways to communicate and resolve customer concerns. By addressing these weaknesses and building on their strengths, DeHart's Barber Shop can continue to thrive and provide excellent service to its patrons.

Best TL Reviews

My son and I decided to give them a shot since they are a small business! And near by so very convenient. Well the girl that works there that cut my son's hair chopped it all up made it shorter then I asked for and left bald spots and she kept poking my son with the sharp scissors, I am so very disappointed and my son and I are very upset. And when I told the lady about it she started getting all routing about what I was saying. Well we will never be going back! I'm not sure how to send a picture to show. Not one of them asked me how they could make it right or better all the lady said was have a good day. I really wished it could have been a better experience.

Normally cut my own hair, but I needed a proper haircut. They was very helpful and easily the best cut I've had. Thanks

Sara did an amazing job cutting my low taper fade, hard part and all. Very friendly people and their dog Sam is the goodest boy! Thanks for the amazing haircut!

Ive been going to DeHart's for 30 years. I highly recommend it!

Two good barbers and a friendly place to get your haircut

I've only been here twice and I will be a repeat customer. Excellent service and very personable barbers make you feel at home.

My first visit and they got me right in and right out. I look alot better too. ????

Don't find old-school Barber shops like this too often. My first time and it was a very calming experience and a great haircut. Definitely recommend.