Quick Facts About Marienny Unisex Salon
Marienny Unisex Salon has a mixture of positive and negative comments, which indicate both strengths and weaknesses for the place. Overall, the salon seems to have a strong customer base and skilled stylists, but there have been instances of unsatisfactory service and poor customer service.
One of the strengths of Marienny Unisex Salon is the loyalty of some customers. One comment states that they have been going to the salon for over 15 years and are always happy with the services. This suggests that the salon has been able to consistently meet the expectations of long-term customers, which is a positive sign. Additionally, the comment mentions that the prices are reasonable, indicating that the salon provides good value for money.
The skills of the stylists at Marienny Unisex Salon are also highlighted as a strength. Several comments mention specific stylists (such as Aracelis, Zulema, Socorro, and Gory) and praise their work. This suggests that the salon has a team of talented professionals who can provide excellent hair services. The positive comments mention being satisfied with their haircuts, blowouts, and overall hair care.
Another strength mentioned in the comments is the professionalism and friendliness of the staff. Multiple comments mention the staff being professional, organized, clean, and friendly. This indicates that customers have had positive interactions with the staff, further enhancing their overall experience at the salon. The positive customer service is likely a contributing factor to the loyalty of long-term customers.
One weakness mentioned in the comments is the poor quality of service experienced by some customers. One comment recounts a disastrous experience where several family members had their hair negatively affected. This includes uneven haircuts, fried hair, and even a burn on the ear. Such incidents are severe and indicate a lack of attention to detail and skill by the stylist. This highlights a weakness in the salon's consistency and quality control.
There are also some comments mentioning issues with customer service. One comment states that the salon refused service even though the website indicated they were open for another hour and a half. This suggests a lack of communication and coordination within the salon, which can be frustrating for customers. Another comment mentions that the staff can come across as lazy and unprofessional, leading to the loss of a customer. These negative experiences indicate a weakness in the salon's customer service and professionalism.
While the salon has loyal customers, it is clear that there have been instances where customers have had satisfactory experiences elsewhere. One comment mentions trying different salons but always returning to Marienny Salon because they do a good job. This suggests that the salon may not always keep up with new techniques or cuts in the industry, which can be a weakness in terms of staying competitive and offering innovative services.
In conclusion, Marienny Unisex Salon has strengths in terms of loyal customers, skilled stylists, and friendly staff. However, the salon also faces weaknesses in terms of inconsistent service quality, poor customer service, and potentially falling behind on industry trends. To address these weaknesses, the salon should focus on improving consistency, training its staff, and staying updated with industry advancements. Overall, the salon has the potential to be a great place for hair services, but it needs to work on addressing its weaknesses.
Best TL Reviews
I’ve been going to this salon for over 15 years. The stylist are amazing and I’m always very happy with my services and the prices are very reasonable. Aracelis is my stylist but any of the other stylists (Zulema, Socorro, Gory) had done a great job as well.
????DO NOT GO HERE!!!!!!!!!????In February 4 women in my family including myself came here to get our hair done for a sweet 15. My hair was cut so unbelievably uneven. My left side was left so so much longer than my right & I didn’t notice because I had an updo. My grandmas hair was completely fried & they left her a 2nd degree burn on her ear. My mom’s hair was completely fried off & her updo didn’t even hold long enough for her to make it home to get dressed. Horrible salon they should be closed!!! The worst work I’ve ever seen.
They are wonderful women professionals and
Kind. I travel 1 hour and 15mins to go to this salon. Make an appointment today you will not regret it.
I came out of there very satisfied.
The staff are so professional, organized , clean, and friendly.
If you want a great job done that's the place to go..
I recommend it 100 % guarantee (Aracelis)
Love getting my hair done here ! Socorro is very good with giving you either a pin straight blow out or a volumized one. All the females here are talented with doing your hair with love, I've been a costumer for over 7 years and my hair has been growing ever since. I like that they make sure your hair is washed correctly and they give you a good head scrub while they wash, condition and comb through. You come out feeling overall refreshed and beautiful. Not pricey at all but do make an appointment instead of a walk in because it is very popular and busy but once you've had your hair appointment you won't regret it !
Awesome service and they take your time with your hair. Don’t have any complaints all positive vibes
The service is bad. I went one day for a haircut and they said they couldn’t take me because they are closing at 5 and I got there at 3:30 even tho the website said 6! Their just plain lazy and ghetto. You just lost a good costumer. Please get your costumer service in check or your gonna lose many more.
I have been coming here for years! Literally since I was a little girl. I love the ladies there. They all know how to do hair so, you don't have to feel weird if one of them aren't there because you will leave HOOKED UP!!! I have gone to other salons to try new techniques or cuts on my hair... but after the botched up work, I always come back home to Marienny Salon. They always put my hair on check!!!
Marienny Unisex Salon Info
Amenities
Health & safety
-
Appointment required
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 09:00 AM - 03:00 PM |
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