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777 Nails

(509) 474-1503
10829 W SR-2 Highway, Ste.1 Airway Heights, WA 99001
Open Today: 09:00 AM - 07:00 PM

Quick Facts About 777 Nails

777 Nails place has both strengths and weaknesses based on the comments provided.
Starting with the strengths, several customers commented on the fantastic customer service and quality of their services. Many praised the staff for their friendliness and the overall cleanliness and organization of the salon. The regular pedicures were also mentioned as being nice and well-done. Additionally, one customer specifically mentioned a technician named Im who provided an excellent manicure, showcasing the skills of the nail artists at the salon. The location was also noted as being convenient and easy to find.
However, there are some notable weaknesses as well. One common complaint was the difficulty in getting an appointment. Numerous customers expressed frustration about having to wait or being unable to book an appointment even when trying to schedule weeks in advance. Some even gave up trying to book altogether. Another weakness mentioned was the issue of waiting time. Many customers reported waiting well past their scheduled appointment time, some up to 30 minutes or more before being seen. This led to inconvenience and in some cases, customers were unable to receive the full service they paid for.
One negative comment accused the establishment of being racist, claiming that the staff refused service to a black woman. While this is a serious allegation, it is important to note that it is only one customer's perspective and cannot be substantiated from the other reviews. However, it is important to take such comments seriously and investigate any potential concerns further.
Another customer mentioned that they had a good experience but had difficulty contacting and getting assistance from the salon over the phone, leading to some frustration.
In summary, the strengths of 777 Nails place include excellent customer service, quality services, friendly staff, and a clean and organized environment. On the other hand, weaknesses include difficulty in booking appointments, long waiting times, issues with phone communication, and a potential allegation of racism. It is worth considering the strengths and weaknesses and taking into account your personal preferences and priorities when deciding whether or not to visit 777 Nails place.


Best TL Reviews

This place is simply wonderful! Customer service and quality is fantastic. I highly recommend making an appointment simply due to the fact that these guys have regular clientele and walk-ins are very hard to plan for. I had a wonderful gel pedicure and have been starting the dip nails which I am loving. Thanks 777 nails! You guys are awesome!
Scheduled an appointment ahead of time due to some reviews I saw. Even though I scheduled the appointment, I had to wait 15-20 minutes to even be sat. They soaked my feet for awhile while finishing other clients, didn’t ask what I wanted or what I was expecting (never even showed me the menu, I found it myself) and refused to trim and file my fingernails after my pedicure because they were booked and too busy. Several possible clients walked in to be turned away and were told to make an appointment for two days in advance due to booking. The positives about this place were the staff seemed friendly, the regular pedicure was nice and done well, the location is convenient and easy to find and everything was very clean and organized. Not a bad place to get your pedicure done but definitely not the best service I’ve had.
A lady named Im gave me a manicure. I have never had such a fantastic mani! She has the most magical, gentle touch of anyone who has ever done my nails. Even ended the mani with a hand massage! 10/10 recommend, will never go to anyone else
Had a good experience the one time I've been able to get in. I've been trying to book a pedicure for a year since and can't seem to ever actually get an appointment, even weeks in advance. Sadly I've given up. They're always booked
Another racist establishment. I went in to get some services and the lady asked me could she help me. I told her what I wanted and she then stated she was booked up today. How do you ask me what I need then say you booked up. If u were booked up that’s what you would have said first. They just don’t want to provide services to a black woman. I’m sick of these people.
Every single time (10), without fail of me making an appointment beforehand (sometimes even a week beforehand) and regardless of when I arrive (right on time to 10 minutes prior) I have NEVER been seen on time.
Most often I choose a day that this inconvenience will not disrupt my day, however this last instance I was not brought to a station until 20 minutes after my appointment time. Then I sat in the chair soaking my feet for 30 minutes before someone was able to take care of me.
Due to this inconvenience I no longer had the time for the full service I paid for and was charged accordingly.
I've had enough and will never reccomend this place to anyone.
Beautiful work on the painting and floral decor however.
After reading previous reviews, I went in a few days earlier and made an appointment. Prices are reasonable, and the technician who did my nails did an excellent job. I hadn't had a pedicure in a while, and he made me feel pampered. Would go back!
Called only, didn't even make an appointment because the person who answered the phone was so unhelpful. Only giving 2 stars instead of one, because maybe the nail artists are ok?!

Place Pictures

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777 Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible restroom
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended
Amenities
  • Restroom

Today

Opening Hours

Thursday 09:00 AM - 07:00 PM
Monday 09:00 AM - 07:00 PM
Friday 09:00 AM - 07:00 PM
Sunday 11:00 AM - 04:00 PM
Wednesday 09:00 AM - 07:00 PM
Tuesday 09:00 AM - 07:00 PM
Saturday 09:00 AM - 07:00 PM

How to go there

Location