Quick Facts About Ocean Nails Spa
Ocean Nails Spa has received a mixture of positive and negative comments from customers. To analyze the strengths and weaknesses of the spa, let's examine the comments and identify recurring themes.
Starting with the positive comments, several strengths of Ocean Nails Spa can be identified. Firstly, the comment states that the environment is clean, spacious, and glamorous. This indicates that the spa maintains a high standard of cleanliness and provides a comfortable atmosphere for its customers. Additionally, the positive comments highlight friendly and attentive staff members who accommodate both appointments and walk-ins. This indicates that the spa values customer satisfaction and strives to meet the needs of each individual.
Furthermore, Ocean Nails Spa is praised for the quality of its services. Many customers express satisfaction with the results of their manicures and pedicures. They mention that the staff members, such as Sophia, are talented and quick, delivering excellent outcomes. The positive feedback also emphasizes that the spa is willing to listen to customer preferences and successfully recreate desired designs or looks. This shows that Ocean Nails Spa has skilled technicians who can meet the aesthetic demands of customers.
In addition, the positive comments highlight the fair pricing of the services provided by the spa. Customers mention that the prices are reasonable, making them feel that they are getting good value for their money. This demonstrates that Ocean Nails Spa offers competitive pricing in the market, attracting customers looking for affordable yet quality services.
Moving on to the negative comments, there are some clear weaknesses that can be identified. One recurring complaint is the lack of communication. Customers mention that the staff members were unable to effectively communicate with them, potentially leading to misunderstandings or unsatisfactory results. Additionally, one customer expresses disappointment with the limited options available for nail designs. This suggests that Ocean Nails Spa may not cater to customers seeking intricate or complex nail art.
Another weakness highlighted in the negative comments is the poor quality of some services. Customers mention issues such as uneven nails, crooked cuts, and lines that are not straight. These comments indicate a lack of attention to detail and precision, which is essential for delivering high-quality nail services. Such shortcomings can lead to dissatisfaction and negative experiences for customers.
Another significant weakness mentioned in a negative comment is the lack of a clear coat of polish for a pedicure. This demonstrates a lack of attention to basic steps and finishing touches, which could be a sign of inconsistent service quality. Moreover, one customer complains about the lack of file work and rough treatment during a pedicure. This signifies a potential issue with the skill level or technique of some technicians at Ocean Nails Spa.
Furthermore, one negative comment raises concerns about the presence of a child in the salon. While this may not directly reflect on the quality of the spa's services, it does indicate a potential lack of professionalism or distraction from the service experience for some customers.
In conclusion, Ocean Nails Spa possesses several strengths, including a clean and glamorous environment, friendly and attentive staff, talented technicians, fair pricing, and customer satisfaction. However, the spa also exhibits weaknesses in areas such as communication, limited options for nail design, inconsistent service quality, lack of attention to detail, and potential distractions in the salon environment. Addressing these weaknesses can help Ocean Nails Spa improve its overall service quality and customer satisfaction.
Best TL Reviews
Me and my boyfriend just got pedicures here. They were not able to communicate with us. They do not do any rhinestone work, which I found out after I was already in the chair. They only do plain polish and regular manicures… that’s right!… no designs at all. Do not go here if you want any type of quality work. My bf’s tech didn’t file his nails down, cut some nails crooked, and didn’t even offer his a clear coat of polish for his pedicure (see attached pic). My manicure lines aren’t even straight! All around negative experience. I will never return.
First visit and I'm very pleased! I went for a shellac French manicure and hot stone pedicure. The service was excellent! The young lady who took care of me was very sweet, polite and conversational. She did a wonderful job on both the manicure and pedicure, asking from time to time if the water was too hot, or if the stones were too hot, making sure I'm comfortable. I made an appointment and was able to get in on the same day. The environment is clean, the staff are friendly.
I am very pleased with this nail salon. It’s clean, spacious, and glamorous. I have been getting my nails done with Sophia for quite some time. And every time I see her I am always happy with the results. Sophia is super kind, talented, and fast. Every time I show them a picture of what I want, they kill it. I was so amazed <3
I’ve been to many Nail salons in the past but none of them compare to this one ???? the staff are so friendly and attentive. Even if you’re a walk-in, they accommodate you in a kind and timely manner. The prices are also fair. I usually get nervous trying new salons because i’m a non-confrontational person and usually don’t speak up when i don’t like something; but every single tech here is so polite, they’ll ask you if you’re feeling discomfort/or if you like how the process is going. 10/10 ✨
The poor reviews must be from miserable people. This salon was clean and my pedicure was hands down the best pedicure I’ve ever received. The price of the pedicure was very fair and they accommodated me as a walk in.
To the people complaining about the child, your ignorance is evident and it’s really not your business whether or not anyone can or should afford outside childcare. The little girl was adorable and her baby noises were not a bother. No one else in the salon was bothered either. This is a solid spot to try out. I was just passing through but if I’m in the area again I’ll definitely be back!
My feet look terrible but my toes look good. Lol Everytime I come here they do a good job. I've gone to other nail salons since this one is not very close to where I live, but I have had no luck with other places, due to lack of customer service, dirty looking stations, or just being too rough. Either way I make the drive to come to this one. Everything is kept clean and it is relaxing. I only get nail services done but they do offer waxing. Jay did my pedicure today and he was great. Gave a nice massage and was not rough or rushing through my pedicure. Clients take notice when in the presence of a good manicurist. Get better tips, just saying. I will always be back soon.
I have been going to Ocean Nails since they opened. From the greeting to the payment I have been treated kindly and professionally. I have had a group event and have had many of the above services by different people. Clean, professional, kind, and welcoming! Also, managers have been so responsive to whatever I have requested! Love Ocean Nails Spa!
Went in for 2 pedicures. One for gel and one for regular. The gentleman that did my friends toes did an amazing job, but the lady that did mine makes me never want to go again. My nails are super uneven. Half the nails are too long and then the others were cut short. I asked her multiple times to make the longer ones shorter/more even with what she did on the others. I didn’t even end up getting the gel because I know I’m going to have to trim the other nails first. No point in spending almost $50 on a pedicure you’ll have to fix yourself. Very unhappy with my service.
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Ocean Nails Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | Closed |
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