Nails & Spa

+1 781-848-1756

928 Washington St #1, Braintree, MA 02184 United States of America

Open Today: Closed

Quick Facts About Nails & Spa

Nails & Spa Place appears to have several strengths based on the comments provided. First, there is positive feedback regarding the skills of the nail technicians. Customers mention that they have never been unhappy with their nails and that they received the best nails they have ever had. This suggests that the staff at Nails & Spa Place are experienced and capable of providing high-quality nail services.

Another strength mentioned by customers is the cleanliness of the spa. They describe the spa as immaculate and mention that COVID precautions were followed. This indicates that Nails & Spa Place prioritizes cleanliness and hygiene, which is important for customers seeking a safe and hygienic salon experience.

Additionally, customers appreciate the relaxing and welcoming atmosphere at Nails & Spa Place. They mention that the staff is friendly and accommodating, creating a warm and friendly environment. This positive customer service experience contributes to the overall satisfaction of customers and encourages them to return.

Furthermore, the availability of private rooms for 2-4 people is mentioned as a positive aspect of Nails & Spa Place. This feature allows for a more intimate and personalized experience, making it a desirable option for customers looking for a group pampering session.

Based on the comments, Nails & Spa Place also excels in customer service. There are multiple compliments regarding the friendliness of the staff and the care they provide to customers. Customers mention feeling warmly greeted and appreciated during their visit, which enhances their overall experience and satisfaction.

However, there are also some weaknesses highlighted in the comments. One customer mentions not receiving friendly vibes from the staff and experiencing rudeness from their nail technician. This indicates that there may be inconsistencies in the behavior of the staff, with some individuals not providing the same level of friendliness and professionalism as others. Additionally, this customer mentions difficulty in making appointments due to the salon being booked out in advance. This suggests that Nails & Spa Place may struggle with availability and accommodating customers' scheduling needs.

While these weaknesses are mentioned in the comments, it is important to note that they represent the experiences of a few customers and may not necessarily reflect the overall quality of Nails & Spa Place. It would be beneficial for the salon to address these concerns, ensuring that all customers receive consistent and friendly service. Additionally, implementing measures to improve appointment availability, such as hiring more staff or extending operating hours, could help meet the demand from customers who prefer more flexibility in scheduling.

Overall, Nails & Spa Place demonstrates several strengths including skilled nail technicians, cleanliness, a welcoming atmosphere, and good customer service. By addressing the weaknesses highlighted in customer comments, the salon has the potential to further enhance their reputation and retain a loyal customer base.

Best TL Reviews

Just got a pedicure there. Wish I got the ladies name who did it because she was awesome and would request her next time I go. I definitely will be back.

I’ve been here a few times after it was highly recommended to me by a friend. My nails came out good and the spa was very clean. The reason I’m giving it two stars is for a few reasons. One being, I didn’t get the most friendly vibes from the staff here especially when I walked in. My Nail tech was actually super rude to me and really aggressive with my nails. Second, every-time I try to call and make an appointment they are booked out crazy in advance. While i understand they are busy, unfortunately I can’t give my business to a place that needs me to book out weeks in advance and isn’t friendly towards me. Doesn’t seem like they are willing to work with your schedule. I won’t be returning here for those reasons. Hopefully they become more friendly to their guest and open up the schedule and accommodate a bit more!

I have been coming here for 5 plus years now and have never been unhappy with my nails! This is the best place in Braintree!

Such a relaxing atmosphere. Friendly, warm staff. Great selection of colors for your nails and services for you. Extremely clean and organized. Very accommodating. I highly recommend for your next pampering session.

I had a great experience here! Everyone is so nice and I got acrylic nails that are the best nails I’ve ever had. Truly the best nail salon! I’ve gotten pedicures here before and the private rooms for 2-4 people are awesome.

Today I called for last minute help. I’ll tell you I’ve never been here and only read amazing reviews. Generally I am not one persuaded by reviews but today I was. It was the best thing ever. The owner made an appointment for me today at 1pm. When I got there I was warmly greeted....not only was I blown away by the beautiful facility but the whole atmosphere was welcoming. From the greeting to the ending hand massage and everything in between was great. I’ve been in the customer service business for years and it’s hard to find a place nowadays that cares and treats you proper. This place knows how to do it! Thank you for providing the best service out there along with having skilled technicians. Thank you for a great experience today! I’ll be back

Amanda

Nails and Spa is the best!! Friendly staff- The owner Jenn is awesome! Definitely followed Covid precautions-place is immaculate both doors open for ventilation! All the employees wearing masks and cleaning everything- I would never go anywhere else !

So glad I stumbled upon this nail salon! The absolute best pedicure I have ever received. Such a long and great massage. I will definitely be back! This will be my new local nail salon!