Perfect Pet Salon

+1 904-278-7004

449 Kingsley Ave, Orange Park, FL 32073 United States of America

Open Today: -

Quick Facts About Perfect Pet Salon

Perfect Pet Salon has received mostly positive reviews from customers, highlighting its strengths as a grooming salon. The strengths identified in the comments include the friendly and caring staff, the reasonable prices, the ability to accommodate last-minute appointments, the high-quality grooming services, and the genuine love and care for the dogs. However, there are also a few weaknesses mentioned, such as some aspects of the grooming not being up to the customer's expectations, the perceived disorganization in the dog cage setup, and a negative experience with the owner's response to a review.

One of the strengths of Perfect Pet Salon is the positive and friendly attitude of the staff. Multiple comments mention the staff being kind, loving, and accommodating. The customers appreciate the warm and welcoming environment, which contributes to a great experience for both the dogs and their owners. This is an important strength for a pet grooming salon, as it helps to build trust and loyalty among customers.

Another strength mentioned is the reasonable prices offered by Perfect Pet Salon. Customers appreciate the fair pricing compared to other grooming salons, indicating that the services are affordable without compromising on quality. This is a significant strength, as pricing plays a crucial role in attracting and retaining customers.

The ability of Perfect Pet Salon to accommodate last-minute appointments is also viewed as a strength. One customer specifically mentioned being able to get their dog groomed on the same day or the next morning, highlighting the salon's flexibility and willingness to accommodate customer needs. This is advantageous for customers who may have urgent grooming requirements or unexpected changes in their schedule.

The quality of grooming services at Perfect Pet Salon is highly praised by customers. Multiple comments mention the dogs coming out looking fantastic and smelling great. The grooming is described as being top-notch, and the customers appreciate the attention to detail in the final result. The fact that customers are satisfied with the grooming outcomes is a clear strength for the salon.

The genuine love and care for the dogs displayed by the staff, particularly the owner Silvia, is another strength. Multiple comments mention Silvia's love for dogs and how she prioritizes their well-being above all else. Customers appreciate Silvia's honesty and her willingness to recommend a more suitable grooming style that prioritizes the dog's comfort. This demonstrates a strong commitment to ethical and responsible grooming practices, which is highly valued by customers.

However, there are a few weaknesses mentioned in the comments that Perfect Pet Salon should address. One customer mentions that they were not entirely happy with the grooming cut, as some parts of the dog were not properly cared for. This suggests a need for improvement in consistency and attention to detail during the grooming process.

Another weakness mentioned is the perceived disorganization in the dog cage setup. One customer describes it as "gross looking" and chaotic. This could be a turn-off for potential customers who value cleanliness and organization in a grooming salon. Perfect Pet Salon should consider addressing this issue to improve the overall customer experience.

Lastly, a negative interaction with the owner regarding a customer's review is mentioned as a weakness. The customer felt that the owner was unprofessional and badgered them about their review. This is concerning behavior and reflects poorly on the salon's customer service. Perfect Pet Salon should strive to address negative feedback in a more professional and empathetic manner to maintain a positive reputation.

In conclusion, Perfect Pet Salon has several strengths that contribute to its positive reputation. These include the friendly and caring staff, reasonable prices, ability to accommodate last-minute appointments, high-quality grooming services, and genuine love and care for the dogs. However, there are a few weaknesses that should be addressed, such as inconsistencies in the grooming process, disorganization in the dog cage setup, and the need for improved customer service. By addressing these weaknesses, Perfect Pet Salon can continue to build upon its strengths and provide an even better experience for its customers and their beloved pets.

Best TL Reviews

These people are absolutely amazing! My baby boy looks amazing. Everyone was very friendly and they were so kind and loving to my Koda. They will definitely be grooming my babies when they need it. Very reasonable price and I adore the cute bandana. Thank you so much for a great first experience with grooming my baby.

Took my ugly little dog in for a haircut nails and sanitary cleanup. Gidget came out looking fantastic, Sylvia and crew do a great job, was even able walk in today ! Thanks

Sylvia was able to get my dog Brodie in last minute, and she did a great job with him! I loved his little bandana. Sylvia was very friendly and easy to work with. Overall, it was a good, but not perfect, experience!

Edit:

Originally 4 star review. Further information:

The reason I said it was not perfect is because I wasn't *entirely* happy with the cut. There were some parts that weren't cared for that should have been such as between his toes. I also just didn't love the style given to him.

I also found the dog cage setup to be a bit gross looking. It was kind of chaotic in there.

Lastly, when I put my original 4 star review, I had gone back another time to get Brodie groomed & Sylvia was not friendly and badgered me about why I only put 4 stars and what was not perfect... I found that very unprofessional & I never went back. Dropping to 3 stars now for that reason.

Did a great job with my pups. The ladies were friendly, and their prices were very fair compared to others. The boys came back smelling handsome and looking so much better! I would highly recommend this place!

Silvia is the best! I always call last minute and she still accommodates me! I can normally get my doggy groomed the same day or the very next morning! They do an amazing job ????????????

Silvia is absolutely amazing - Karma gets so excited when we pull into the parking lot.

I have taken my dog to various places but once I found Silvia I settled with her and have been a happy customer ever since.

Her love for dogs is so pure that she will always put their best interest above all else. If a customer wants a grooming style that may put their dog through more discomfort than not she will voice that concern and recommend a more suitable one. I have always appreciated that honesty. So many groomers nowadays are all about getting the dogs in and out rather than ensuring the dogs are as comfortable as possible. Not all dogs are the same. Some require more time and slower pace than others and Silvia understands that. One of the times I was supposed to pick up my dog at a certain time and Silvia called me and said he was a bit antsy and if I didn’t mind she’d take 15 more minutes with him although she could have been done at the time she initially told me. I was very impressed with the fact that she was willing to go an extra mile to make sure my pup was at ease.

I have taken my dog to fancy places in the past and ironically enough received far less from yet payed way more. Don’t let the lack of fancy curbside appeal throw you off. I would much rather know my dog is treated with the utmost care than choose a place based on a false narrative or curbside appeal.

Another thing, I read one of the reviews stating the place is not sanitary and I strongly have to disagree with that. Freshly cut hair on the ground or in the air does not define unsanitary. I hope this helps!

she’s the best ❤️ . been going to her for almost 2 years and she’s always cuts my shih tzu exactly how i want him