Exclusive Cuts Barber Shop

+1 251-478-0152

2966 SpringHill Ave, Mobile, AL 36607 United States of America

Open Today: -

Quick Facts About Exclusive Cuts Barber Shop

Exclusive Cuts Barber Shop has received a mix of positive and negative comments, reflecting both its strengths and weaknesses. In order to understand the strengths and weaknesses of the establishment, let's analyze the comments in greater detail.

Starting with the strengths, one comment highlights the great atmosphere and the shop's ability to stick to appointments. This is important as it shows that the barbershop is well-organized and respects customers' time. Additionally, another customer compliments a specific barber named Don, who offers high-quality haircuts for a lower price. This indicates that the barbers at Exclusive Cuts possess skills that are worth seeking out.

Furthermore, the comment expressing gratitude for the barbershop's longevity and personal history exemplifies the loyalty and trust that some customers feel towards the establishment. This indicates that Exclusive Cuts has built strong, long-term relationships with its clients and provides consistent service over time.

Additionally, the review praising the cleanliness of the shop and its adherence to COVID protocols is another significant strength in today's pandemic-stricken world. This demonstrates that Exclusive Cuts prioritizes the health and safety of its clients.

Moving on to the weaknesses, the most noticeable aspect is the negative comment about a terrible haircut experience. The customer expressed extreme dissatisfaction, stating that their line-up was completely ruined, resulting in a demand of going bald. This negative experience highlights a potential weakness in the skill level of the barbers at Exclusive Cuts. It suggests that the quality of haircuts may vary among different barbers in the shop, which can be a concern for customers seeking consistent results.

Another complaint mentions a specific barber named Talla Villane, criticizing their unresponsiveness, poor communication, and failure to refund a deposit for a missed appointment. This reflects negatively on both the individual barber and the shop itself. It indicates a lack of professionalism and customer service, which can deter potential customers from choosing this establishment.

Moreover, there is a complaint about a barber who only takes appointments and refuses to serve walk-in clients, even though the customer arrived first. This raises questions about the accessibility and convenience of Exclusive Cuts. Customers may feel frustrated if they are unable to receive a haircut when they need one, especially if they have loyal customers who have been supporting the shop for years.

Furthermore, a comment complains about the barbers' focus on male clients, neglecting the women who bring their children. This highlights a potential weakness in terms of inclusivity and catering to the diverse needs of all customers. It is important for a barbershop to recognize and value the contributions of all clients, regardless of gender.

In conclusion, Exclusive Cuts Barber Shop has both strengths and weaknesses. The positive comments emphasize the shop's great atmosphere, punctuality with appointments, skilled barbers, and adherence to COVID protocols. On the other hand, negative comments point to issues such as varying skill levels among barbers, poor customer service, limited accessibility for walk-in clients, and a lack of inclusivity. It is important for the barbershop to address these weaknesses and build on its strengths to ensure customer satisfaction and loyalty.

Best TL Reviews

THE WORSE HAIRCUT I EVER HAD. BARBER TOOK MY LINE UP AND F IT UP SO BAD. I TOLD U MIGHT AS WELL GIVE ME A BALL HEAD!!!! NEVER EVER WILL I COME BACK.

Great atmosphere and usually on time with appointments ????

Go check out my homie Don if you want that 100.00 cut for the low.... When you walk through the door look straight ahead. First guy on the left. On another note. This shop has been apart of my life for years. My son got his first cut there 17yrs ago. No waiting if you don't want. Plenty barbers to get you in and out.

I was really desturbed when i went into the barbershop one morning and a baber told me that he only take by appointments i thought when you go into a barbershop you should be able to get your child a cut as long as you get there first. (WOW) even white barbers are about there money!!! Black barbers are so buddy with their male clients they forget about the women who bring their kids. Our money is just as good as any man money.

Employee: Talla Villane,

Terrible service.

Unresponsive, poor communicator and did not refund deposit money for appointment. I showed on the designated time and employee from exclusives did not refund my money. Rude by not responding to the messaging system to

help coordinate an appointment. Take your business to another employee there or to another business. Highly not recommend that employee.

Went 2 get a haircut didn't no any of the barbers, but a young man name don hook me up. Really looking fresh!!

Good environment my place to go for a hair cut

Go see Bassene Lambert

African Barber

No long waits at all. Clean shop and all barbers follow COVID protocols. My barber is Thomas and his nuts with the fade game!