Quick Facts About Crystal Nails
Crystal Nails has several strengths that contribute to its positive reputation and customer satisfaction. The first strength highlighted in the comments is the skill and expertise of the technicians, particularly Lindsey, Kevin, and Lilly. Customers consistently praise their ability to deliver the desired results efficiently and without rushing. This suggests that the salon employs competent and experienced staff members who are able to provide high-quality service.
A second strength that is mentioned in the comments is the attention to detail exhibited by the technicians. Customers appreciate the thoroughness with which their nails and feet are attended to, noting that even in busy periods, the technicians take their time and ensure a satisfactory outcome. This attention to detail is essential in the nail salon industry, as customers expect precision and accuracy in their treatments.
Another strength mentioned in the comments is the relaxing atmosphere of Crystal Nails. Customers describe their experiences as calming and enjoyable, which contributes to their overall satisfaction. The positive ambiance of the salon can be a significant draw for customers seeking a tranquil and soothing experience while getting their nails done.
Additionally, the flexibility of scheduling is recognized as a strength. Customers appreciate the ability to book appointments at their convenience and find this aspect of the salon service satisfactory. This flexibility can attract a wide range of customers who have varying schedules and availability.
Furthermore, Crystal Nails offers a wide variety of nail colors and styles, as mentioned in one of the comments. This demonstrates the salon's commitment to meeting diverse customer preferences and ensuring that clients can find a style that suits them. The availability of numerous options can attract customers who seek customization and unique nail designs.
One customer mentioned the Milk and Honey pedicure, which suggests that Crystal Nails offers specialized treatments that enhance the customer's experience. This can further differentiate the salon from competitors and provide a unique selling point that appeals to specific preferences or needs.
However, there are also weaknesses mentioned in the comments that need to be addressed. One customer complained about the nail breaking just one week after the treatment. This suggests that the durability and longevity of the nails may be a weakness for Crystal Nails. It is essential for the salon to ensure that their treatments have a reasonable lifespan and do not lead to dissatisfaction among customers.
Another criticism mentioned in one of the comments is the salon's pricing. The customer felt that they were charged more than other places and considered it a rip-off. This highlights a weakness in the salon's pricing strategy and raises concerns about its competitiveness. It is necessary for Crystal Nails to reconsider its pricing structure to avoid alienating potential customers who may opt for more affordable alternatives.
Lastly, there is a mention of the salon accepting cash-only payments. While this may not be a significant weakness for some customers, it can create inconveniences for those who prefer to pay via other methods such as cards or digital payment platforms. Expanding the payment options to cater to a wider range of preferences can improve the overall customer experience.
In conclusion, Crystal Nails has several strengths that contribute to its positive reputation. These include the skill and expertise of the technicians, attention to detail, relaxing atmosphere, flexibility in scheduling, wide variety of options, and specialized treatments. However, there are weaknesses that need to be addressed, including the durability of the nails, pricing competitiveness, and the limited payment options. Working on these areas can lead to further improvements in customer satisfaction and ultimately benefit the overall success of Crystal Nails.
Best TL Reviews
Lindsey is amazing! She was quick, but I didn't feel rushed. She gave me exactly what I wanted.
I've also regularly seen Kevin and Lilly and they are also amazing. Would recommend anyone at Crystal Nails.
This was my first time visiting and I got a pedicure. She took her time and was very gentle when cleaning. It was a very relaxing experience, I will definitely come back.
This was my first visit. I was a walk in pedicure. I was immediately seated and water drawn. The man who did my feet was not rushing, even though they were quite busy.
The technician was thurough and did an excellent job. My feet were very calloused and he was able to make them beautiful and soft.
I would highly reccomend. Will be going back to get my feet done again.
Lindsey did amazing! Exactly what I wanted :)
Visited for the first time today for a pedicure. A younger man did my pedicure today and he did an excellent job. He was very detailed and made sure everything was perfect. Thank you!
Cash only. I wish I had brought more for a better tip. Will definitely visit again.
Friendly service and flexible scheduling. Really enjoyed the Milk and Honey pedicure!
Exactly one week later my nail broke I get powder dip they did a very bad job won't be going back there and they charged me more than anybody what a rip off
I needed a fill and pedicure but wanted to try a new place because where I was going just wasnt quality any longer. They got me right in and Hanna was my technician. She put so much attention to detail in making them look beautiful again and just as much attention on my pedicure. The shop is huge, clean and has just about every color or style you could want. I will be coming here now and was definitely pleased with my experience
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Crystal Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Restroom
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | Closed |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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