Quick Facts About Tangles Hair Salon
Tangles Hair Salon has a number of strengths and weaknesses based on the comments provided by customers. These strengths and weaknesses can help potential customers decide whether or not to visit the salon.
One of the strengths of Tangles Hair Salon is the professional space. According to one comment, the salon is described as very professional. This suggests that the salon has a clean and well-maintained environment, which can make customers feel comfortable and confident in the services provided.
Another strength mentioned by a customer is the timely service. The commenter appreciated that the salon did not engage in gossip and that the service was prompt. This indicates that the salon values efficiency and professionalism, creating a positive experience for customers.
One of the weaknesses mentioned by a customer is the lack of friendliness from the staff. This can be off-putting to some customers who value a friendly and welcoming atmosphere. Friendliness and good customer service are important in building long-term relationships with customers.
Another weakness mentioned is the crooked haircut received by one customer's son. This suggests that the stylists at Tangles Hair Salon may not possess the highest level of expertise or attention to detail. A crooked haircut can be a major disappointment for a customer and may discourage them from returning to the salon.
Additionally, the commenter mentioned having to ask for a towel to wipe their son's face off. This suggests that the salon may lack attention to small details and basic customer needs. Providing a towel for customers should be standard procedure in any salon, and not having one readily available can create a negative experience.
On the positive side, Crystal, one of the stylists at Tangles Hair Salon, received high praise from multiple customers. She was described as awesome, personable, professional, and thorough. She was also praised for her transformative abilities and her ability to listen to customer concerns. This suggests that Crystal is a skilled stylist who goes above and beyond to ensure customer satisfaction.
Another strength of Tangles Hair Salon is the positive feedback on the overall experience. One customer mentioned that the place was clean, the music was good, and Crystal was friendly and knowledgeable. These positive aspects contribute to the overall atmosphere of the salon and can make customers feel comfortable and relaxed during their visit.
However, there is also a negative comment about the salon where a customer had a disastrous experience. The customer mentioned that the stylist/owner fried their hair and the color faded within a week. The customer felt that they should have received a free fix or a refund but only received a color boost. This suggests that the salon may not have properly addressed the customer's concerns or provided satisfactory resolution.
In conclusion, Tangles Hair Salon has a number of strengths and weaknesses based on the comments provided. The professional space and timely service are strengths that can create a positive experience for customers. However, the lack of friendliness from the staff and issues with crooked haircuts and attention to detail are potential weaknesses that may deter customers. The positive feedback about Crystal and the overall salon experience are additional strengths, but the negative experience mentioned by one customer raises concerns about the salon's ability to address and resolve customer issues.
Best TL Reviews
Very professional space. Staff not very friendly. Did ok with my sons haircut. It’s a little crooked and we had to ask for a towel to wipe his face off. Decent price$15. Appreciated no gossip and timely service.
Crystal is awesome! So personable, professional, and thorough... I love my hair and will definitely go back!
I haven't been to this one, my aunt goes here, and recommended it to me, and I plan on making an appointment soon. I after 2 months made an appointment, & had my hair styled here. I had not been to a hair salon in 2 years, after allowing my fine hair to grow out silver. Kasey is the best, she is all about business, & listened to my concerns. Now, after years of avoiding hair salons, I now have one I trust. Thank you Kasey! ????
Crystal completely transformed my hair and it was my first time going to her! Now I won't be going to anyone else! She did an awesome job, I love the cut and the color! Best hair experience I have had in years! I would highly recommend her to anyone. The place was clean, the music was good, she was very friendly and knowledgeable. Go make an appointment with her now, you wont regret it!
Amazing cut and color! Crystal is wonderful... highly recommend her and her salon. ????✂️
Will continue to be a regular customer.
I used this hair salon with a turnout of disaster. The stylist/owner fried my hair and my color faded within a week. I went to her with the results and she only offered a color boost. Well, what about my damaged hair (breaking off, very coarse) and my faded color? For $150, I feel like she should’ve offered to fix my hair for free or give me my money back. I will never go back to her again and I do NOT recommend this salon. She left me under the dryer for too long with bleach in my hair while she was trying to do too many things at once and caused severe damage to my hair. If I’m gonna pay someone that much money for this service, then I want their full attention and a terrific outcome.
Casey got me in the same day, knew how to give me the cut I wanted, was surprisingly quick, and reasonably priced. I will definitely see her again.
Great atmosphere and wonderful stylists! I’ve had my hair done by both Crystal the owner and by Kasey, they both did a great job. Kasey also did my 8 year old daughters hair, who has autisum and needs a different approach to things at times. Kasey and Crystal did so good and my daughter was tickled pink with it! Thank you Tangles, we won’t go anywhere else.
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Tangles Hair Salon Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible elevator
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
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Wi-Fi
Planning
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Appointments recommended
Payments
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Debit cards
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Credit cards
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
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| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 07:00 AM - 02:00 PM |
| Sunday | Closed |
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