Quick Facts About Dream Nail
Dream Nail Place, as indicated by the comments provided, has both strengths and weaknesses. In analyzing these comments, we can gain insights into the overall customer experience and the aspects of the salon that need improvement.
Starting with the strengths, there are several positive comments about specific nail technicians. Customers specifically mention Lan, Tina, Cindy, and Jim as providing excellent service and delivering high-quality results. These technicians are praised for their attention to detail, ability to create beautiful designs, and their expertise in acrylic overlay, gel painting, and nail shaping. It is evident that these technicians have built a loyal customer base and are seen as skilled and dependable.
Another strength mentioned in the comments is the overall atmosphere of the salon. Multiple customers mention enjoying their experiences at Dream Nail Place in the past. This suggests that the salon has been successful in providing a welcoming and pleasant environment. This positive atmosphere, combined with the skills of certain technicians, has contributed to customer satisfaction.
However, despite these strengths, the comments also highlight several weaknesses and areas for improvement. One recurring issue is a lack of communication and listening skills exhibited by some technicians. Customers mention instances where their specific requests were not followed, such as receiving the wrong nail shape or color. In some cases, technicians were dismissive of customer concerns and made them feel invalidated. These incidents led to frustration and disappointment among customers. This highlights a need for better communication and attentiveness from the salon staff.
Another weakness mentioned in the comments is the rushed nature of the service. Multiple customers express dissatisfaction with the speed of the nail technicians, leading to unsatisfactory results. This rush can result in poorly shaped nails, inadequate filing, and overall dissatisfaction. To address this weakness, the salon should focus on ensuring that technicians have sufficient time to provide quality service to each customer.
Customer dissatisfaction with the longevity of their nails is another issue highlighted in the comments. Several customers mentioned nails breaking or falling off soon after getting them done. This indicates a need for better nail durability and adhesive techniques. Nail technicians should prioritize techniques that ensure the longevity of the nails to meet customer expectations.
Lastly, there are also comments indicating general inconsistency in service quality at Dream Nail Place. Customers mention that while they have had positive experiences with specific technicians, they have also encountered disappointing service from others. This inconsistency can lead to a lack of trust and hesitancy in returning to the salon. The salon should work towards maintaining consistent quality across all technicians to provide a reliable and dependable service.
In conclusion, Dream Nail Place has strengths in the form of skilled technicians and a pleasant atmosphere. However, there are notable weaknesses that need improvement, including communication, rushed service, nail durability, and consistency in service quality. To overcome these weaknesses, the salon should prioritize effective communication strategies, allocate sufficient time for each service, enhance nail durability techniques, and ensure consistency in service quality across all technicians. By addressing these issues, Dream Nail Place can regain customer trust and satisfaction.
Best TL Reviews
Tonight I want happy At all when I got my nails done. I asked for coffin shaped and I got square shaped and I got the wrong color I asked for some what short nails and she told me that I have to get long for coffin shaped and one of my nails are cockeyed and not even shaped I wanted. I used to love going to dream nails but now I’m not even sure if I would go there anymore. I’m called for that’s what I think.
Lan soaked off my old acrylic and did fresh acrylic overlay on my nails. She kept them nice and thin and tapered them towards the cuticle so when they grow out there won't be a large lump which would catch in my hair. She did a perfect job of painting my nails with the gel that I had selected. She trimmed them all to identical length except for my thumbnails because I like to keep those longer. She is very meticulate. Lan free hand designs beautifully!!
I've been a customer here for some time, last night made it clear that I need to find another nail salon. I've not had my nails done in months due to surgery so I was excited to get back to my normal routine. Tina did an amazing job as usual with my pedi. Then it started going down hill, the nails put on for my set were crooked and when showed the tech them I was told it's ok. She fixed one of the three, I told them I needed my nails to be short because of my job but, I like coffin shaped. When I asked if my nails were to short for that I was laughed at by her and the owner(or owner's husband). She then went to start putting the acrylic on without using the fungus protector. That's when I'd had enough, I told her to stop and take the nails off. The owner came over and tried to smooth the situation over by saying the tech didn't understand what I asked, hardly believe that given the fact that I had been laughed at. I don't generally breakdown in public but, the ordeal was to much especially since the tech was the first one I had gone to when I found them. Tina, Cindy, and Jimmy are gems unfortunately, they're not enough to make me come back here.
He was in a rush to do my nails. He didn’t want to do them, I could tell, and he didn’t even offer to try to fix them or try to solve a solution or anything so I’m never going back to them again.
Jim Is The Best. I just got my nails done Feb 15th before my Birthday which is February 19th and it’s just the 10th of March and already 3 nails off. And the Lady whom done my nails knew she messed up and told me to come back. No I’ll come back when Jim come back. Sorry but some of you guy’s just can’t do nails.
Literally NEVER in my life have I walked out of a nail salon in the middle of getting my shellac done, I am not a picky person and try to be polite even if I don’t care for the color of whatever…but this! I have very naturally long nails and I asked her not to clip them but just file them a little. Literally I was telling her they were burning and asked her to stop! I also asked for an American manicure and she seriously painted my whole nail white. By this point she called over others and my nails hurt soo bad and my cuticles were tore and jagged and I said I don’t know if she does not know what she is doing but please can I just go! I walked out of there soo fast and went to CK nails where they attempted to fix my now short jagged nails. It is now a day later and my left fingers under my nails are split and painful to touch. Never again! It’s not Dream Nails. It’s Nightmare Nails! Never have ever had such a bad experience and been getting my nails shellaced for years,
My nails look like a 2nd grader's attempt at nails. Paid $150.00 for my daughter and I. The nail tech didnt listen well and definitely didnt take his time at all. I've never been a big fan of Dream Nails but always say " I'm going to give them one more chance" and everytime I'm disappointed.
My guy Jim got my nails looking right. He does every time. No one else does my nails the way I like and I won’t go to anyone else unless he takes a vacation on me. Lol thanks man!
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Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Opening Hours
| Monday | 09:00 AM - 08:00 PM |
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| Tuesday | 09:00 AM - 08:00 PM |
| Wednesday | 09:00 AM - 08:00 PM |
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 08:00 PM |
| Sunday | 02:00 AM - 05:00 PM |
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