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New Nails

+1 801-373-9955
2255 N University Pkwy #41, Provo, UT 84604 United States of America
Open Today: 10:00 AM - 07:30 PM

Quick Facts About New Nails

New Nails place seems to have received overwhelmingly positive feedback from its customers. There are several strengths and weaknesses that can be identified based on the comments provided.
One of the main strengths of New Nails place is its talented and skilled staff. Multiple comments mention the amazing nail art and the satisfaction customers have with the results. Ayden, in particular, is mentioned as a go-to person for nail art. This highlights the expertise and talent of the nail technicians. The fact that customers consistently receive compliments on their nails further emphasizes the quality of the work done at New Nails place. The ability to replicate photo references perfectly demonstrates the attention to detail and artistic ability of the staff.
Another strength of New Nails place is the level of customer service provided. Many comments mention the friendly and polite nature of the workers. Despite being busy and overworked, the staff remained patient and accommodating. The fact that they stayed an hour after closing time without showing any signs of annoyance or upset indicates their dedication to ensuring customer satisfaction. Additionally, the staff's willingness to accommodate a customer in a wheelchair showcases their commitment to inclusivity and creating a comfortable environment for all customers.
Efficiency and professionalism are also mentioned as positive aspects of New Nails place. Customers appreciate the prompt service and the fact that they were seated immediately as walk-ins. The efficient and thorough service provided indicates that the staff is well-trained and able to handle high volumes of customers without compromising the quality of their work.
One weakness that can be inferred from the comments is the busy nature of the salon, especially in the evenings. One comment suggests visiting in the morning during the week to avoid the crowds. While the popularity of the salon can be seen as a positive aspect, it may also result in longer waiting times or difficulty in securing an appointment during peak hours.
Additionally, one comment mentions that the nails started to grow out and catch on things after 12 days. This suggests that the durability or longevity of the manicures may be a weakness. It is unclear whether this is a common issue or an isolated incident, but it is worth noting as it may impact the overall satisfaction of customers who expect longer-lasting results.
In conclusion, New Nails place has several strengths that contribute to its positive reputation. These include talented and skilled staff, excellent customer service, efficiency, professionalism, and attention to detail. However, potential weaknesses to consider are the crowded nature of the salon during peak hours and the possibility of less durable manicures. Overall, New Nails place appears to be a highly recommended salon with a strong emphasis on customer satisfaction.


Best TL Reviews

I am in love with this place! My mom brought me and my sister here for a girl's day out last year, and we haven't gone anywhere else. Ayden does such amazing nail art, and honestly he is my go to person! I have never been disappointed, and have literally ALWAYS been so happy and satisfied with everyone's talent here. I get the best compliments on my nails, and today I was told I had the coolest nails this person has ever seen. I recommend this place if you truly want to be taken care of!
Kim did my acrylic nails! She was super sweet and patient, and Mai did my pedicure. I was very happy with my nails and service. They talked just enough and needing the R&R, it was just what I needed after being years from getting my nails done and being a busy SAHM. The nails lasted about 12 days before they grew out and started to catch on stuff. All in all great experience. I'd suggest going in the morning during the week as it typically is WAY busy in the evenings for any service. (Pic is right after and then 12days later...)
I love coming to New Nails. They have great service and care for their customers. They always put 100% effort into my nails and toes. I will always come to them.
It was my first time and I had a great experience. My sister and I came here to have our nails done. I felt a little extra getting each nail painted a different color, but there was no annoyance on their part and they were very friendly! I’ll be back
truly the best experience i’ve had at a salon. all the workers were very polite and sweet even as they were obviously busy and overworked. they were very fast and gentle with me hands, and did an amazing job. Ken did my nails and he even gave me gems free of charge. they stayed with us an hour after they were supposed to close but didn’t seem annoyed or upset. we got all their names and are definitely going to be regulars here. and once again, they exceeded every expectation. we just walked in and gave them our photo references and they replicated it perfectly out of nowhere. i love them so much :)) ????????????????
I had a great experience at New Nails. I had a pedicure and a gel manicure. They were busy, but made us feel comfortable. I especially appreciated how accommodating they were with my mom in her wheelchair. Also, I love my nails!
Had a wonderful experience at New Nails! Two friends and I were just visiting Utah and they made our nail experience great. The shop was super clean and all the staff were patient and nice. My nails turned out beautifully. If I’m back in Utah I will be back here!
They took me as a walk in and seated me immediately! I got a gel manicure and gel pedicure and was extremely satisfied with both! The service is efficient, professional, thorough, and very friendly. I’ll definitely be back!

Place Pictures

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New Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday 10:00 AM - 07:30 PM
Tuesday 10:00 AM - 07:30 PM
Wednesday 10:00 AM - 07:30 PM
Thursday 10:00 AM - 07:30 PM
Friday 10:00 AM - 07:30 PM
Saturday 10:00 AM - 07:30 PM
Sunday Closed

How to go there

Location