Quick Facts About Fancy Nails
Fancy Nails place has a number of strengths and weaknesses based on the comments provided.
One of the strengths mentioned in the comments is the quality of the nail work. One customer stated that the young lady did a beautiful job on her nails and even found a color she liked better than the one she originally picked. Another customer mentioned that the owner was able to fix a problem with their nails after one of the new girls did a poor job.
Another strength of Fancy Nails place is the friendly and personable staff. Multiple customers praised the conversation and friendliness of the nail technicians. One customer specifically mentioned that they did not want a nail technician without a personality, indicating the importance of good customer service.
The diversity of the staff was also mentioned as a positive aspect of the salon. One commenter appreciated that Fancy Nails provides equal opportunity for those starting out in the industry. Additionally, the owners were described as having true loving energy for others.
Reasonable pricing was also highlighted as a strength of Fancy Nails. Multiple customers mentioned that the prices were the best in town, making it a more affordable option for nail services.
However, there were also a number of weaknesses mentioned in the comments. One recurring issue was inconsistency in the level of service provided. One customer mentioned that some of the new girls lacked personality and did not greet or smile, which affected their overall experience. Another customer had a negative experience with a specific nail technician who was rude and disrespectful, leading to sloppily filed and cut nails. Additionally, this customer mentioned that prices for services had been changing over time, which was frustrating.
Another weakness of Fancy Nails is the lack of professionalism and respect towards customers. One customer described an incident where a nail technician refused to provide a full set of nails at the end of the day, and then did not show up for an appointment the next day. Another customer overheard the owner talking about them negatively to another customer. These incidents reflect poorly on the salon and can greatly impact the customer experience.
In summary, Fancy Nails place has strengths in terms of quality nail work, friendly and personable staff, diversity, and reasonable pricing. However, there are also weaknesses in terms of inconsistent service, changing prices, and unprofessional behavior. These weaknesses can greatly impact the overall customer experience and may deter potential customers from visiting.
Best TL Reviews
Young lady did a beautiful job on my nails today. I had picked a sparkly silver color and she found one for me I liked even better! Great conversation also,very friendly. I will definitely be back!
I love this place I go there I recently just started getting my nails done and I can tell you some of the new girls there don't have a personality they don't greet you they don't smile I don't want that kind of person doing my nails and I don't have a problem saying so it's my money
I came to this nail salon yesterday after work at about 5:20 pm. I wrote down my services needed & my requested nail tech thinking I could get a full set since they didn't close until 7pm and walk ins are accepted on Saturdays. I sat & waited for about an hour thinking that I would be asked to be serviced anytime now. I was finally asked to come back by another nail tech who I then informed that I requested the other. To my surprise, the tech that I put down interjected and said something along the lines of "I ain't doing no full set this time of night, no ma'am, she can come back tomorrow. I ain't doing it." Keep in mind that I've never met this woman before. Simply admired her work on Facebook which was my reason for driving miles outside of Summerville. The look on my face after that was said was something like this ????...long story short, even after being talked to in such a disrespectful way, we were able to set up an appointment for the next day at 1pm. I'm very understanding of how long work days can affect someone and because she does such beautiful work that I really wanted, I had no problem coming back the next day. To my surprise, she was a no show after I waited for 20+ mins. I was told by the other employees that I should just call her because she doesn't usually work on Sundays. Needless to say, I didn't make any phone calls...I simply just walked out and never returned.
Ok, I read the reviews after my visit. What I gathered is this. This shop has a diverse staff meaning they provide equal opportunity including for those starting out. The owners have true loving energy for others. I came in to get my nails corrected from another salon. He took me in prepped my nails n sat me in the massage chair to get my pedicure. Smart move for a busy salon. The woman I believed to be his spouse was sweet and was very caring with the pedicure. The man finished my nails and they looked much better. I was pleased. One nail was filed uneven which he was happy to fix. He had many customers and is human. Check your nails after any service at any salon. The prev salon I went to was rude and i didn't want them correcting my nails. One thing I loved was that they cater to the elderly no matter the race or gender. Give them a chance, very loving people.
I used to go here for years. Since then, they keep changing the prices for the same services I get done to my nails. In addition to being a long time customer, I heard Long talking about me to another customer and I hadn't even sat down to get my nails done yet! Whenever I go here, I am quiet, play a game on my phone and wait my turn to get my nails done, I am never rude. He was very rude and disrespectful. I don't care if you are having a bad day, when you have a customer, let alone a loyal one who travels past many nail shops just to come here, you should leave your attitude at the door. My nails were filed and cut sloppily so he could push me off to the next person. I had another nail tech named Brittany do my nail designs (which she made up her own prices that she wanted to charge to do the design for). I wanted a colorful design, since I'm paying for it...I asked for black,white, yellow and blue, and she deliberately LIED and said she only had black, white, and gold. When I began to question her, she came back over with the colors I asked her to do my nail design with in the first place. I have never had such a horrible experience with a place that I had been going to for over 7 years. I can spend the same amount of money elsewhere for better service. I would NOT recommend this place to any potential customers. Here is some advice...Go somewhere where they don't change their prices and are not RUDE! If I could give them a ZERO, I would.
I enjoyed my experience here. Simple place, only two people working on this Sunday (husband and wife). I got conversation during my gel manicure and peace & quiet during my pedicure. Very reasonable pricing! I'll be back.
Walked in and we were taken right away. Best prices around, for full set of acrylics Great service. Very nice. Love my nails. Hi highly recommend.
When 1 of the new girls did not do a good job on my nails (polish was peeling off the same day)went back and the owner fixed the problem. Prices are the best in town as well.
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