Quick Facts About Antone's
Antone's Place is a hair salon located in Chelsea, offering a variety of hair services including cutting, styling, and coloring. Based on the comments provided, it is important to analyze the strengths and weaknesses of the salon.
One of the most prominent strengths of Antone's Place is their affordability. The fact that they offer affordable services in an upscale area like Chelsea is highly appealing to customers. This allows individuals to experience high-quality hairdressing at a more accessible price point. This affordability factor is highlighted by a customer who mentions that it is "brilliant" to find an affordable salon in such a prestigious location.
Another strength mentioned in the comments is the professionalism of the staff. Customers found the service to be professional, welcoming, and friendly. This aspect is crucial in ensuring customer satisfaction as it creates a positive atmosphere and builds trust. The salon being described as "sparkling" further reinforces the cleanliness and hygiene standards of the establishment.
Furthermore, consistent positive feedback regarding the quality of the work at Antone's Place can be considered a significant strength. Multiple customers mentioned being consistently happy with the results, emphasizing the high quality of the services provided. The fact that customers have been returning for years highlights the salon's ability to consistently meet and exceed customer expectations.
Additionally, the expertise of the stylists is mentioned as a strength. Comments mention specific stylists by name and praise their skills in cutting, coloring, and styling. This expertise is crucial in gaining and retaining customers, as the reputation of the hairdressers can significantly impact the overall success of the salon.
However, there are also some weaknesses mentioned by customers that need to be addressed. One customer expressed extreme dissatisfaction with the haircut received, stating that it was lopsided and shorter than desired. The customer goes on to mention that the cut lacked shape and layering, resulting in unmanageable hair. This suggests that there may be inconsistencies in the quality of the cuts and perhaps some communication issues between the stylist and the customer.
Another weakness mentioned is a scheduling issue. One customer had booked an appointment for a Saturday but was later informed that it needed to be changed to another stylist. Although the customer was assured that the services could still be carried out, upon arrival, they were told that it was not possible due to a lack of staff and time. This miscommunication and inconvenience can be damaging to the salon's reputation and customer satisfaction.
In conclusion, Antone's Place has several strengths such as affordability, professionalism, and the high quality of work provided by experienced stylists. However, there are weaknesses that need to be addressed, including inconsistencies in haircuts and potential scheduling issues. Addressing these weaknesses and ensuring open communication between stylists and customers can help optimize customer satisfaction and the overall success of the salon.
Best TL Reviews
I am so so upset with the haircut I received here. It is completely lopsided, one side significantly shorter than the other! It is also much shorter than i wanted as it goes up at the front and I can no longer even tie it back to hide the issues. I have a lot of hair and the cut is just awful. He showed me how much he was going to cut off at the back, an inch or so trim. This went up significantly at the front, more on one side. The cut is straight around with no shape, but bob length, which means without shape & layers cut into it i have been left with massive hair which is completely unmanageable - it literally is a triangle. I am going to have to book another hairdressers to sort it, but it is going to mean i have to go very short to rectify it.
I booked an appointment for a Saturday and was called shortly after to say it would need to be changed with another senior stylist, I was assured on the phone after my consultation they had enough staff and time to carry out what was needed, as an ex hairdresser myself I knew what was needed so asked twice on the phone that I could have my hair done and was assured it was fine. I turned up for my appointment after paying over £100 to travel to the salon to be told they do not have the staff or the time to carry out the services, even though I was told by the manager that I could. I won't be returning to the salon and I think it's disgusting that the manager or shop owner handles telephone bookings as it seems he does not have a clue what he is doing.
Always a professional service very wecoming and sparkling salon
It's brilliant that such an affordable hair salon can be found in Chelsea, especially on King's Road. They can always fit you in and are friendly and professional without being pretentious or stiff. I am so happy that I found them and have told all of my friends to go. Those who have tried them out now want to change hair salons to make them their regular. Joanne is great for colour, cutting and styling.
Went yesterday for hi lights and hair cut I’m so happy with the results! The Stylist Mohammed did a fantastic job, best and most natural looking hi lights I’ve ever had! 10 out of 10!! Thanks!
I’ve been coming here for years and every single time the result is consistently amazing and great value for money. Can’t get my hair done anywhere else!
Excellent customer service very happy with colour will be going back.
Fabulous family owned salon, friendly, experienced and high quality of work.
Antone's Info
Amenities
Accessibility
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Wheelchair-accessible entrance
Today
Opening Hours
| Monday | Closed |
|---|---|
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
| Wednesday | 09:00 AM - 06:00 PM |
| Tuesday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
How to go there
Location
Places