Scriptx Inc

+1 914-969-5880

14 N Broadway, Yonkers, NY 10701 United States of America

Open Today: -

Quick Facts About Scriptx Inc

Scriptx Inc is a beauty store located in Yonkers, New York. It offers a wide range of hair products, wigs, and beauty supplies. While some customers have positive experiences and appreciate the helpful staff and extensive product selection, others have had negative experiences with the management and customer service at the store.

One strength of Scriptx Inc is the helpful and friendly staff, as mentioned in the comment, "I love Tonia the lady in the back, she is so helpful and cool, she helped me pick out a wig and color for my hair ❤️." Having knowledgeable and approachable staff members can enhance the overall customer experience and make shopping more enjoyable.

Additionally, Scriptx Inc is commended for its well-organized and clean facility, as stated in the comment, "This place is awesome! It has almost any hair product you could imagine, the facility is organized and clean." A clean and organized store can make it easier for customers to find the products they need and create a pleasant shopping environment.

Another strength of the store is its wide range of hair products, as mentioned in the comment, "They have everything for your hair that you need." Offering a diverse selection of products can attract a variety of customers and meet their specific needs and preferences.

Furthermore, Scriptx Inc is praised for the presence of roaming staff members who offer assistance, as stated in the comment, "they had workers roaming around to assist you if you needed help finding a product which was pretty convenient if you ask me." This indicates that the store values customer service and aims to provide support to customers who may need help locating specific products.

However, there are also some weaknesses that customers have pointed out. One major weakness mentioned is poor customer service from the management, as highlighted in the comment, "I'm giving this beauty store one star because of the horrible way the manager acted towards me as a paying customer when returning a $12 product." This negative experience can leave customers feeling dissatisfied and reluctant to return to the store.

Another weakness is the behavior of some staff members, as stated in the comment, "The Spanish guy who stands at the front door is nasty to not only the customers, but the other staff members too. I've been in there like 4 times in the past 2 months and EVERY TIME that guy has been in an argument with guests of the store." Rude and disrespectful staff members can create a negative atmosphere in the store and discourage customers from shopping there.

Additionally, there are complaints about the lack of responsiveness and poor communication, as mentioned in the comment, "No one wants to help you, they all keep calling another person who doesn't show up!" This can lead to frustration and a negative overall shopping experience.

In conclusion, Scriptx Inc has strengths such as helpful staff, a wide range of hair products, and a clean facility. However, there are weaknesses in the form of poor customer service from management, rude staff members, and lack of responsiveness. These weaknesses should be addressed by the company to improve the overall customer experience and maintain customer loyalty.

Best TL Reviews

I love tonia the lady in the back she is so helpful and cool she helped me pick out a wig and color for my hair ❤️

Was easy to find what I needed.

My wife spent alittle more time shopping around ...

Thanks Scriptx. Had a great time checking out your awesome shop! The biggest brand name shop in Yonkers!

Hi everyone,

I'm giving this beauty store one star because the horrible way the manager act to me a paying customer when returning a $12 dollar product. First off I try to call but no one answer the phone so I Google the store and found that they are open until 7:30pm (that was a bad omen right there) I purchase this air dryer bonnet 1 hr earlier (AND MIND YOU I HAD A RECEIPT!) which was too big so I knew they had another smaller size so I get that exchange and that would be the end of it but the Chinese manager complain that I open it and now he can't resell it!!! after several exchange back and forth I had to tell him that he makes more money then $12 in a day so why complain about it. I mean this store in the heart of DowntownYonkers the customers is 99 percent BLACK and SPANISH! He makes thousand of dollars a wk so don't complain that you can't resell a $12 dollar bonnet. I will never go back there again and I suggest anyone else will be subject to this same treatment if you buy something and try to return it back BEWARE ITS NOT WORTH THE STRESS!

BY THE WAY I DID GET THE SNALLER ONE!

Wish I could give no stars. The new owners are a nightmare, especially since the last owners were so amazing they were like family.

The Spanish guy who stands at the front door is Nasty to not only the customers, but the pother staff members too. I've been in there like 4 times in the past 2 months and EVERY TIME that guy has been in an argument with guests of the store one or two times I was one of the other party, but not even the only one per visit to be honest. He isn't the only disrespectful one either, love the products and prices, and pharmacy, but the male staff members are disgustingly rude (not all). I've been a loyal customer since I moved to Yonkers in 2011, and I'm very disappointed in this change. Good luck future customers!

This place is awesome! It has almost any hair product you could imagine, the facility is organized and clean, and the people by the cashier are pleasant. Another thing that I found delightful about this store was that they had workers roaming around to assist you if you needed help finding a product which was pretty convenient if you ask me...

They have everything for your hair that you need

The whole staff is rude! No one wants to help you they all keep calling another person who doesn't show up! Every female working there has a nasty attitude as if your questions are bothering them, better yet as if they are at work but not there to work! Won't spend my money here ever again