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Baltic Branch Limited

01843 582829
42 Queen StRamsgate CT11 9EE
Open Today: 09:00 AM - 08:00 PM

Quick Facts About Baltic Branch Limited

Baltic Branch Limited is a shop that specializes in Eastern European groceries and delicacies. It has both strengths and weaknesses, as described in the comments.
Starting with the strengths, one of the positive qualities of Baltic Branch Limited is its selection of products. Customers have mentioned the variety of delicacies available, such as continental sausages, smoked ham, smoked fish, and pickles. This indicates that the shop offers a diverse range of items that cater to different tastes and preferences. This can be appealing to customers who are looking for specific items that are not commonly found in regular supermarkets.
Another strength mentioned in the comments is the friendliness of the staff. Multiple customers have praised the staff for being friendly and helpful. This is important as it creates a positive and welcoming atmosphere for customers. Friendly staff can make the shopping experience more enjoyable and can also help customers who may be unfamiliar with certain products or brands.
Furthermore, the shop is recognized for its tasty food. One customer explicitly stated that the food from Baltic Branch Limited is enjoyable. This positive feedback on the quality of the products indicates that the shop is able to deliver on providing delicious and satisfying food items.
Additionally, one customer mentioned their positive experience with the shop, stating that they always make a point to visit when they are in the area. This customer has also recommended the shop to their French friends who have been delighted with their discoveries at Baltic Branch Limited. This indicates that the shop has managed to create a loyal customer base and that its products are highly regarded within the community.
However, despite these strengths, there are also weaknesses that have been pointed out by customers. One common criticism is the behavior of the staff towards certain customers. One comment highlighted a negative experience where the staff were described as rude and made customers feel like second citizens. This type of behavior can create a negative impression and discourage potential customers from visiting the shop. It is essential for the staff to treat all customers with respect and make them feel valued.
Another weakness mentioned is the issue of transparency in pricing. One customer expressed concern about not knowing what they were paying for, as the receipt only provided a list of prices without any further details. This lack of clarity can create suspicion and affect the trust customers have in the shop. It is important for Baltic Branch Limited to address this issue and ensure that their pricing system is transparent and easily understandable for customers.
Furthermore, one comment mentioned an incident where a customer with asthma was asked to leave the shop, despite wearing a mask. This can be seen as a weakness in terms of customer care and accommodation. It is crucial for the shop to be mindful of the needs and health conditions of their customers and ensure that everyone feels comfortable and welcome inside the premises.
Lastly, a customer mentioned that they prefer another shop, Cliftonvill, as they find the prices there to be cheaper. This indicates a potential weakness in terms of competitiveness in pricing. Baltic Branch Limited may need to assess their pricing strategy and consider adjusting it to remain competitive in the market.
In conclusion, Baltic Branch Limited has strengths in its selection of products, friendly staff, and tasty food. However, there are also weaknesses in terms of staff behavior, pricing transparency, customer care, and pricing competitiveness. Addressing these weaknesses will be crucial for Baltic Branch Limited to maintain and grow its customer base.


Best TL Reviews

These people from Poland need to change their attitudes - IF different ethics walk into your shop please don’t make them feel like second citizens- TREAT People & customers how you want to be treated … BAD & VERY RUDE towards people who are interested in looking around in the shop! As soon as I entered your shop, you gave out a very bad bad vibes !!!
Drogo ale można kupić polskie ptodukty. Największa wada, to nie wiadomo za co placisz. Paragon to tylko kwitek z cenami produktów z ktorego nic nie wynika. Nie wiadomo czy nie oszukują przy liczeniu. Trzeba uważać. Ogólnie polecam.
My wife was wearing a mask was told to-leave by an elderly staff member because she
Cough my wife explained l have as asthma but she was still told to
leave so if you have asthma you may have to leave even if you are wearing a mask
we only go there if we need to we prefer Cliftonvill and things are much cheaper ther
a chaque fois que je passe a Ramsgate je passe acheter des choses qu'on ne peut trouver qu'ici et j'ais fait découvrir cet endroit a de nombreux Français qui sont ravis
Choice of delicacies (continental sausages, smoked ham, smoked fish, pickles...). Nice.
Very friendly staff who were happy to explain different brands and varieties.
Good and friendly stuff. Shop has a big choice of Eastern European groceries and alcohol
Lovely shop. Very friendly staff. Tasty food. ????

Baltic Branch Limited Info

Amenities

Service options
  • In-store shopping
Payments
  • NFC mobile payments

Today

Opening Hours

Monday 09:00 AM - 08:00 PM
Thursday 09:00 AM - 08:00 PM
Friday 09:00 AM - 08:00 PM
Sunday 09:00 AM - 08:00 PM
Wednesday 09:00 AM - 08:00 PM
Tuesday 09:00 AM - 08:00 PM
Saturday 09:00 AM - 08:00 PM

How to go there

Location