Great Clips

+1 954-252-8235

4712 S Flamingo Rd, Cooper City, FL 33330 United States of America

Open Today: -

Quick Facts About Great Clips

Great Clips is a popular hair salon chain that has both strengths and weaknesses, as highlighted in the comments provided. In this analysis, we will explore these strengths and weaknesses in detail:

Strengths:

1. Fast Service: Great Clips is praised for its fast service, which is a significant advantage for customers who are looking for a quick and efficient haircut. The comment mentions that the service is fast, allowing the customer to get in and out of the salon in a timely manner.

2. Nice Customer Service: The employer, Cynthia, is described as being very nice and funny. This indicates that the staff at Great Clips is friendly and creates a welcoming environment for customers. Positive customer service can enhance the overall experience and keep customers coming back.

3. Professionalism and Skill: The comment mentions that Cynthia does a good job on the customer's hair and provides tips on hair maintenance. This indicates that the staff at Great Clips are knowledgeable and experienced, providing quality haircuts and additional guidance on hair care to their customers.

4. Clean and Beautiful Salon: A comment notes that the salon is clean, new, and beautiful. A clean and visually appealing salon creates a positive impression on customers and contributes to a more enjoyable overall experience.

Weaknesses:

1. Misleading Wait Time Information: The comment mentions a discrepancy in the wait time provided by the salon. It states that the wait time displayed was only 21 minutes but the actual wait turned out to be 1 hour and 10 minutes. This indicates that there could be issues with how wait times are communicated to customers, which can be frustrating and inconvenient.

2. Inconsistent Haircuts: Some comments mention inconsistent haircuts. One customer states that they have had more not so good haircuts than good ones. This suggests that the quality and consistency of haircuts may vary depending on the stylist or the customer's specific instructions. Inconsistent haircuts can lead to dissatisfaction among customers.

3. Lack of Listening Skills: One comment highlights that the staff at Great Clips did not listen to the customer's specific instructions and cut their hair shorter than requested. This suggests a lack of attention to customer preferences and a failure to provide the desired hair cut. This can lead to disappointment and dissatisfaction among customers.

4. Dependence on Specific Stylists: A comment advises customers to find a stylist they trust and make appointments with them specifically. This suggests that the overall quality of service may depend on the individual stylist rather than being consistently good across the salon.

In conclusion, Great Clips has several strengths, including fast service, nice customer service, professionalism, and a clean salon. However, there are also notable weaknesses, such as misleading wait time information, inconsistent haircuts, a lack of listening skills, and a dependence on specific stylists. It is essential for Great Clips to address these weaknesses to provide a more consistent and satisfactory experience for all customers.

Best TL Reviews

Great Clips is a Great place fast service and nice customer service. The emplyer by the name Cynthia is very nice and funny and she do a good job on my hair and give me tips to keep my hair better. I been a customer there for some years. No complains I don’t know why it look like I make a negative comment. Happy Holidays!!

The Cooper City salon needs make wait time info realistic. I checked in today because although I’m busy the wait time was only 21 minutes. HAHA! I arrived in 15 minutes and found one employee cutting hair and another employee leaving with me being third on the check-in with 5 people checked in and wait time of 119 minutes! I was told they would be getting to me quickly. I stayed cause I was already there and yeah, I finally got into the chair after a wait of 1 hour and 10 minutes. Staffing problems or not, there is no excuse for wait times being so misleading. KF

WOW beautiful, new, clean, place. And the service was spectacular! I was greeted, with a smile. She cut my son's hair & he was very happy. Highly recommend

Both my and my partner got our haircut done at cooper city salon. My partner has selective mutism so I talked to janice and told her what was wanted. And my partner's hair was not cut as talked about. They barely used scissors. They front parts are uneven And my lady Olcay talked over me when i talked about my hair. I explained how long i want it and my plans for my hair. And i was cut off every time i spoke. Once they took a phone call aftwr that i stopped trying. I have gone here so many times and they work with me on what i want and how to get my hair like that.

This place is OK for an inexpensive hair cut. To be honest I have had more not so good haircuts than I have had good ones. Trick is to find somebody good that will follow your directions and what you want to do with your hair. If you find that person get their card and call ahead to make an appointment with that person. That way you have someone that you know can give a good haircut. You get familiar and comfortable with them. They are the lowest priced chain haircut place so tip well and accordingly.

Appointment for haircut at 11:00 . Was in the chair by 11:05.. polite curiosity and an outstanding cut. It was as I asked Maria is an outstanding stylist. Well worth the visit. Will schedule again.

The staff is very nice, but unfortunately they either lack listening skills or just do as they please. I asked for one and a half inches to be cut off my ends with long layers and even showed a picture with a hair cut down to the waist. After my hair cut it fell just below my shoulders. It will take years to grow back. Please don’t cut people hair past what they ask for????

I've been going to this great clips for the past 3 yrs because one of the hair stylist, Rick, always takes the time to make sure my hair cut is just the way I like it before I leave. He is efficient with his hair cuts. I enjoy the atmosphere because the staff is very friendly and warm hearted. I cannot speak on behalf of women hair cuts or styling, but hair cuts at this location are pretty good from my point of view. Hope everyone else has a good experience too!