Quick Facts About Unique Nail Salon
Unique Nail Salon has several strengths that make it a popular choice among customers. One of the main strengths is the talented and skilled nail technicians, particularly Jess, who is highly praised for her nail designs. Customers appreciate her ability to create beautiful and intricate designs, making their nails look amazing for special occasions such as weddings and honeymoons. This talent sets Unique Nail Salon apart from other salons in the area and attracts customers who are looking for unique and personalized nail art.
Another strength of Unique Nail Salon is the friendly and welcoming atmosphere. Multiple comments mention the staff being friendly and polite, providing a warm welcome to customers. This creates a relaxing and enjoyable experience for customers, making them feel comfortable during their visit. The professionalism and cleanliness of the salon are also highlighted, giving customers confidence in the salon's hygiene and standards. The salon's dedication to maintaining a clean and professional environment contributes to its positive reputation.
Customers also appreciate the satisfaction they receive from the services provided at Unique Nail Salon. Many comments mention that they always get exactly what they want for their nails, and that the staff is helpful and accommodating. This shows that the salon values customer satisfaction and strives to meet their individual preferences and needs. The ability to consistently deliver satisfactory results leaves customers happy and loyal to the salon.
Additionally, Unique Nail Salon is praised for its nail art expertise. Customers mention how the technicians are able to replicate reference photos and create nails that closely resemble the desired design. This attention to detail and ability to replicate specific requests showcases the skill and talent of the nail technicians. Customers who are passionate about nail art appreciate this expertise and continue to choose Unique Nail Salon for their nail needs.
Despite these strengths, there are also a few weaknesses that have been mentioned in the comments. One issue raised by a customer is the poor manicure job performed by a technician. They expressed dissatisfaction with the cuticle work, polish application, and overall appearance. This suggests that not all technicians may provide consistently high-quality services. It is important for the salon to address such concerns by ensuring proper training and supervision of their staff to maintain a consistent level of service quality.
Another weakness highlighted by a customer is the lack of attention to detail during their visit. They mentioned that their cuticles were only half done and their daughters did not have their old nail polish fully removed. This suggests that the salon may have some inconsistencies in their service delivery, possibly due to being short-staffed. It is essential for Unique Nail Salon to address staffing issues and ensure that all customers receive thorough and meticulous service.
Furthermore, a customer complained about the refusal to provide a refund for poor service. The customer felt uncomfortable with the interaction and was unsatisfied with the suggestion of a quick fix instead of a refund. This negative experience could have been improved by better customer service and a more flexible refund policy. Unique Nail Salon should consider revising their refund policy to better accommodate dissatisfied customers and ensure their happiness.
In conclusion, Unique Nail Salon has several strengths including talented nail technicians, friendly and welcoming atmosphere, customer satisfaction, and nail art expertise. These strengths make it a popular choice among customers. However, there are also some weaknesses such as inconsistent service quality and attention to detail, as well as inflexible refund policies. Addressing these weaknesses would further enhance the salon's reputation and ensure a positive experience for all customers.
Best TL Reviews
I have been going here for about 8 months now and I couldn't imagine going anywhere else. Jess is amazing at doing designs for your nails and she is just the sweetest person ever! She made my nails beautiful for my wedding day and honeymoon and i couldnt be more grateful! Best nail salon around!
There are better places out there, unfortunately not in Harrison.
Although the technician was nice, he did a poor job in my opinion. My cuticles were not manicured well at all and I expressed concern during service. He "attempted" to work a little more on one finger and then moved on. As you know this makes it difficult to polish if the cuticles are not even. The polish looks like I did it with my left hand. There are gaps in every nail and I picked polish off of my skin around almost every nail. I went back in after feeling uneasy about what I just paid for and expressed I would like a refund. The woman I spoke with said she could fix it very quickly since I had somewhere to be. I expressed I didn't have time, because it was shellac and had to be removed and redone. She kept insisting she would fix it and that they did not give refunds for poor service. I ultimately left because she made it uncomfortable and kept saying it was just one nail. It was all of them and I just didn't have the time to redo the whole thing.
I am absolutely obsessed with Nail Art. To say Jess does a good job is an understatement! She always knocks out of the park. I highly recommend this place! I will always be coming here and will become a regular???????? they are all wonderful people as well????????
I went in with my daughter's today I get a gel manicure and they just get regular polish I had to ask to have my cuticles cleaned up and was only half done all 3 of my daughter's didn't even get there old nail polish taken off all the way from there nail tech. The staff was very polite and I understand everyone is short staffed but you should do things the right way. Also my nail tech didn't even change is towel he just flipped it
Love unique nails. Clean professional and a relaxing business. The nail technician are very talented at what they do. See the pumpkins below. Shot out to Jess and Thi. Thanks again for another great job!
I have been coming here for little over a year now and have loved every experience! All of their staff is super friendly, warm welcome, and sure to satisfy! The pictures I shared are just a few of the colors I’ve chose. Great place.
Jess does amazing nail art. Each time I’ve brought in a reference photo she’s been able to give me nails just like them. Love her work!
I always get exactly what I want for my nails and they always looks so good. The staff is always friendly and helpful. Whenever I get my nails done I make it a point to come to Unique Nails
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Unique Nail Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 08:00 PM |
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| Tuesday | 09:30 AM - 08:00 PM |
| Wednesday | 09:30 AM - 08:00 PM |
| Thursday | 09:30 AM - 08:00 PM |
| Friday | 09:30 AM - 08:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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