Quick Facts About Lavish Nail Spa
Lavish Nail Spa appears to have a mix of positive and negative feedback from customers. In order to analyze its strengths and weaknesses, let's break down the comments.
Starting with the positive comments, the first customer commends Lavish Nail Spa for doing a great job on her dip nails. She mentions that it has been a week and they still look fresh, indicating that the salon provides long-lasting results. She also expresses that if she lived closer, she would make Lavish Nail Spa her regular salon. This indicates that the salon produces high-quality work that meets customer expectations.
The second customer shares her enthusiasm for visiting Lavish Nail Spa repeatedly. She had an amazing experience with her birthday nails, and the service provided was outstanding. The workers are praised for their kindness and exceptional job. This suggests that Lavish Nail Spa delivers excellent customer service and achieves customer satisfaction.
Another customer, however, expresses disappointment with the gel manicure. They felt rushed during the manicure and were dissatisfied with the results. The nails were described as lumpy and not properly shaped, with nail polish left around the nails. This negative feedback highlights a weakness in the salon's attention to detail and the quality of their gel manicures. The customer even mentions having to remove the manicure and resort to press-ons, indicating a significant dissatisfaction with the service.
On a positive note, a customer shares their satisfaction with their foot care. They mention specifically Bobby, who did a great job fixing their ingrown toenails. The customer appreciates the foot massage and Bobby's friendly demeanor. This positive feedback showcases the expertise of the staff in foot care and their ability to provide a comfortable and enjoyable experience.
Another positive comment praises the nail technician (possibly named Tom) for a great conversation, offering a glass of wine, and doing an incredible job with their nails. This highlights the salon's friendly and welcoming environment, as well as their ability to provide a high-quality service and create a positive customer experience.
A brief positive comment suggests that Lavish Nail Spa provides fast and comfortable services. The customer received a gel polish pedicure and a full set of nails, and they were pleased with the efficiency and comfort of the experience. This indicates that the salon values efficiency and customer comfort.
Lastly, a negative comment points out a potential weakness of the salon, which is their rush to accommodate more walk-in customers. The customer mentions that there were only four people working, and they felt that the services were rushed as a result. This feedback indicates a potential weakness in time management and customer satisfaction. Additionally, the customer complained that their requested coffin-shaped nails did not meet their expectations. This suggests that there may be a lack of attention to detail and precision in the salon's services.
In conclusion, Lavish Nail Spa has strengths in providing long-lasting results, excellent customer service, expertise in foot care, and fostering a friendly environment. However, there are potential weaknesses in their attention to detail, time management, and precision. Addressing these weaknesses could improve the overall customer experience at Lavish Nail Spa.
Best TL Reviews
I was in Lexington for a few days with my husband who was working. I took a chance getting my nails done (dip) somewhere other than my normal salon and WOW they did a great job! It has been a week and they still look like I got them done yesterday. If I lived closer this would be my new salon.
I will go here over and over again! They did an amazing job on a pair of birthday nails I requested. So amazing that I just had to go back to get a fill. They service is absolutely amazing, the workers are so kind and do the best job!
I’ve been getting pedicures here and they always do a great job so I got a gel manicure here today. It’s felt like he was rushing through my manicure and honestly they look terrible… very lumpy and not shaped and left nail polish around my nails…I’m very disappointed because I’m going to have to take it off and get press ons for New Years. The pedicure was fantastic and the lady took her time and did a fantastic job just not happy with my finger nails at all.
My feet feel amazing and my dipped finger nails look fabulous! Bobby did an amazing job. This was my second time going to him. He fixed my ingrown toenails last time and my feet feel so much better. He gives a great foot massage and is super friendly.
Just got a full set some by Tom? I'm not sure that was his name but it starts with a T. He was awesome!! Great conversation, gave me a glass of wine, and did an incredible job with my nails. I'll be back!
I got me pedicure with gel polish and a full set of nails, this was the fastest yet best and most comfortable experience I have had. Totally recommend them
Really liked my experience at this Salon. Very pleased with the outcome of my nails , the color turned out to be exactly what I wanted.
Inside is nice but only had 4 people working & they kept rushing through services to take more walk ins. Asked for coffin but didnt look like it... maybe if they took they're time more. Won't be back
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