Quick Facts About Magestic Nails
Magestic Nails has a mix of strengths and weaknesses based on the comments provided. In order to thoroughly discuss them, the strengths and weaknesses will be categorized into different sections.
Strengths:
1. Comfortable atmosphere: One commenter mentioned that the shop provides a comfortable atmosphere to be pampered. This is an important strength as a relaxing and inviting environment can enhance the overall experience for customers.
2. Friendly staff: Another positive aspect of Magestic Nails is their friendly staff. According to a comment, the staff is always there to help with questions and provide assistance. Friendly staff can create a positive customer experience and make customers feel valued.
3. Wide color selection: The availability of a wide range of colors in gel and dip is highlighted as a positive feature in one comment. This allows customers to have more options and choose colors that suit their preferences, which can contribute to customer satisfaction.
4. Skill and talent: One customer gave a 10/10 rating to Magestic Nails, praising their customer service and skills. Positive feedback regarding the talent and skill of the staff is important as it indicates customer satisfaction and a job well done.
Weaknesses:
1. Mediocre service: One commenter mentioned that they were not impressed with the service they received at Magestic Nails. They stated that although the nail tech did an okay job, the experience was nothing special. This implies that the quality of service may not meet high expectations, which can be a weakness for the business.
2. Long wait times: According to several comments, Magestic Nails seems to have long wait times, specifically on Fridays when there are only two employees. One person mentioned that it took over four hours for multiple services to be completed. Long wait times can lead to frustration and dissatisfaction among customers, potentially discouraging them from returning.
3. Inconsistent quality: One customer expressed disappointment with the quality of their nails, claiming that they were lumpy, poorly painted, and crooked. Furthermore, they reported receiving rude treatment when trying to address the issue. Inconsistent quality and poor customer service can negatively impact the reputation of the business and deter potential customers.
4. Overcharging: Another negative aspect mentioned in a comment is that the customer felt overcharged for their nails, which they described as atrocious. Feeling overcharged can leave customers dissatisfied and create a perception of unfair pricing.
5. Unprofessionalism: Multiple comments indicate instances of unprofessional behavior from the staff at Magestic Nails. Examples include the owner being late, poor nail treatment resulting in damage to natural nails, and rude behavior towards customers. Unprofessionalism can greatly affect customers' perceptions of the business and may lead to negative word-of-mouth.
In conclusion, Magestic Nails has a mix of strengths and weaknesses based on the provided comments. While they have a comfortable atmosphere and friendly staff, they face challenges regarding service quality, long wait times, inconsistent work, overcharging, and unprofessional behavior. These weaknesses may impact customer satisfaction and the overall reputation of the business. Improvements in these areas would be beneficial for Magestic Nails to enhance the customer experience and attract repeat business.
Best TL Reviews
Average nail shop. Nothing special. The nail tech did ok. But I will not be back only two people working on Friday. Took over 4 hours for my mom to get a manicure. My sister to get a pedicure. My other sister to get full set and me to get a full set???? just for mediocre service. Why is it so hard to find good nail techs????.
The shop provides a comfortable atmosphere to be pampered. Their friendly staff is always there to help with questions.
So many colors to choose from in gel and dip!
I walk away happy every time...
I give this place 5 stars for pedicures only. They really need to catch up with the times as far as nail designs and making sure to properly apply acrilic all over the nails so they won't break and they need to learn nail shaping. I was over charged for these atrocious nail that broke the same day. The owner literally looked up in the ceiling and decided she was going to charge me $165.00 for the worst set of nails I have ever had on my hands. This happened June 24th and it's June 25th. I want some or all of my money back. I'm very disappointed.
10/10 yooo from customer service to skills and talent. They really take care of you and on top of that they every stayed open for us to be taken care of…. Much love to the crew
My acrylic nails are lumpy and not painted completely, they are also crooked, when tried to explain that the woman told me that they were not. She was also quite rude. 10/10 do NOT recommend.
First the own owner was late now an hour into being here I have had my nails soaking which I know is not good for your nails at all they don’t go in order from who comes first three people who have come after me have been taken care of before me then the owner comes over with an attitude because I took my nails out after an hour saying it’s not off but then literally came off like jelly very unprofessional I gave them a second chance coming here again and it’s terrible service and my natural nail looks terrible from the treatment if I could give them 0 stars I would ended up leaving
It was okay for no appointment just a LONG WAIT with two staff members working. Did get a good soak and used back massage function for 45 minutes. LOL
I've visited them about 3 times to get a mani-pedi and to get my waxed and they did a fantastic job!! I will be going back again!!
Place Pictures
Magestic Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 08:00 PM |
| Sunday | Closed |
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Location
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