Phoenix Brow Threading

+1 623-255-4329

6025 N 27th Ave #11, Phoenix, AZ 85017 United States of America

Open Today: -

Quick Facts About Phoenix Brow Threading

Strengths: 1. Consistent quality: Multiple customers have mentioned that they always receive a good job when getting their eyebrows done at Phoenix Brow Threading. This shows that the establishment has a track record of delivering satisfactory results consistently.

2. Catering to sensitive skin: One customer specifically highlighted how the staff at Phoenix Brow Threading are experienced in catering to sensitive skin. This suggests that the establishment is knowledgeable and skilled in dealing with different skin types and ensuring customer comfort during the threading process.

3. Affordable prices: Customers have mentioned that the prices at Phoenix Brow Threading are reasonable and affordable. This can be a major strength for attracting customers who are on a budget and looking for a cost-effective option for eyebrow grooming.

4. Efficient service: A customer mentioned that the staff were able to complete a threading session for the lip, chin, and eyebrows in just 10-15 minutes. This indicates that the place offers fast and efficient service, which can be convenient for customers who are short on time.

5. Multiple services offered: Phoenix Brow Threading offers a range of services including lip, chin, and eyebrow threading, as well as waxing and permanent eyebrows. This variety can appeal to customers who prefer to get all their grooming needs met in one place.

Weaknesses: 1. Inconsistent customer experience: Although the majority of customers had positive experiences, there were a few comments regarding unsatisfactory results. These inconsistencies suggest that the quality of service may vary depending on the specific staff member serving the customer.

2. Lack of communication and customer satisfaction: One customer expressed dissatisfaction with the staff's lack of communication and failure to meet their expectations regarding eyebrow correction. This indicates a potential weakness in customer service and a need for better communication and understanding of customer needs.

3. Location: One customer mentioned that the location of Phoenix Brow Threading is not in the best area. While this may not directly impact the quality of the services provided, it can be a deterrent for potential customers who prioritize convenience and accessibility.

4. Pricing discrepancy: A customer mentioned that they were charged more than the initially quoted price for brow threading. This highlights a potential weakness in communication or transparency regarding pricing, which can lead to customer dissatisfaction.

5. Inconsistency due to staff changes: A customer mentioned that the absence of their preferred staff member led to a negative experience, indicating a lack of consistent service quality due to staff changes. This suggests that Phoenix Brow Threading may benefit from ensuring a consistent level of service regardless of which staff member is attending to customers.

In conclusion, Phoenix Brow Threading has several strengths, including consistent quality, the ability to cater to sensitive skin, affordable prices, efficient service, and a range of services offered. However, they also face weaknesses such as inconsistencies in customer experience, communication, location-related limitations, pricing discrepancies, and potential impact from staff changes.

Best TL Reviews

I always get my brows done here and they do a great job! I’ve never had a bad experience with them. Would definitely recommend if you’re not looking for anything too fancy and just simple threading to get eyebrows cleaned up.

I have been to this establishment a few times just for eye brow threading. The owner has always done mine and I've liked how they looked each time. I have sensitive skin which I feel they are experienced enough to cater to that fact and I like my eye brows a little thick not thin at all and they've been perfect every time. The location is not in the best area however they are one of my go-to's.

I'm very particular with who I let rip hair out of my face, and this shop has earned my loyalty. It's a no frills place, but it's affordable and my eyebrows always look beautiful.

Very nice people with reasonable prices. Did my lip, chin, and eyebrows in about 10-15 minutes.it all came out to $20. Will definitely be coming back soon!

I called ahead to ask if they can correct my eyebrows and the women claimed she can. So when I got there I asked again if she can correct my eyebrows and once again she said she can. Once she finished I told her my eyebrows look different and she said “it’s just how your eyebrows are, I can not make them look the same”. The whole reason I called ahead was for her to make them look the same and I grew out my eyebrows for 2 months to be corrected. If they can not do something that a customer wants then the lady should have said “no we can’t make your eyebrows look the same” and I would have been fine with that and looked somewhere else. The lady was more interested in the tv than making sure I was satisfied with my eyebrows.

It is really good. They are so humble and very good. They make really good eyebrows and many things like lip, chin eye lashes and they do waxing too and permanent eyebrows too. It charge is really cheap than other places.

They said 6 dollars for brow threading but it ended up being 10. I am not mad about the price, but for final results .It was not worth it. My eyebrows came out looking the crackheads different shapes on both.

I use to love going to this place. The dark haired lady always got my eyebrows done right. This time I decided to go, it was a different. A brown haired lady was there. She tried to charge me twice and she messed up my eyebrows. I had to get them tinted somewhere else because she made my eyebrows thin and uneven. I wish I would’ve waited for the other lady but she was not there.