Quick Facts About Essence Nail Salon
Strengths:
1. Friendly and talented staff: Many customers commented on the friendliness and talent of the staff, specifically mentioning Ivy, Mary, Lia, and Lucy. This indicates that the salon has skilled nail technicians who create a positive and welcoming atmosphere for customers.
2. Great customer service: Customers appreciate the helpful and attentive front desk staff, as well as the owners who communicate with them and ask about their concerns and preferences. This demonstrates a commitment to providing excellent customer service and creating a comfortable experience for clients.
3. Good pricing: Several customers mentioned the salon's reasonable prices, which is a strength as it attracts customers who are looking for affordable nail services. The salon can potentially appeal to a wide range of customers with different budgets.
4. Positive feedback and compliments: Many customers mentioned receiving compliments on their nails after visiting Essence Nail Salon. This suggests that the salon produces high-quality nail work that stands out and impresses others, which can help attract new customers through word-of-mouth recommendations.
5. Repeat customers: Some customers mentioned that they have been going to Essence Nail Salon for several months and have no intention of going anywhere else. This reflects a loyal customer base and indicates that the salon is likely meeting and exceeding their expectations consistently.
Weaknesses:
1. Inconsistent quality: One customer mentioned that there were small details that caused annoyance after their last manicure, resulting in the polish peeling off. This indicates that there might be some inconsistency in the quality of service provided. Addressing this issue and ensuring consistent quality will be critical to maintaining customer satisfaction.
2. Business volume: The comment about the salon staying busy suggests that it may experience high customer demand. While this can be seen as a strength, it can also lead to longer wait times or difficulties in accommodating all customers, potentially affecting customer experience.
3. Limited mention of other services: While customers praised the salon for its nail services, there is no specific mention of other services the salon offers. This could suggest that the salon's strengths lie primarily in nail care and that it may need to work on promoting or improving other services to attract a wider customer base.
Overall, Essence Nail Salon has several strengths, including a friendly and talented staff, good customer service, reasonable pricing, positive customer feedback, and a loyal customer base. However, it should address concerns about inconsistent quality and consider ways to manage high customer volume to ensure a consistently positive experience for all customers. Additionally, focusing on promoting and improving other services beyond nail care could help diversify the salon's offerings and attract more customers.
Best TL Reviews
I've tried several nail salons in Yukon and this is by far my favorite. Ivy and Mary are friendly, sweet, and talented. I won't go anywhere else now. As a bonus, they have the cutest little helper, Winnie.
This place stays busy but it is a great experience. I've been 4 or 5 times now and it has been a good experience each time. I didn't rate a 5 just because before my last Mani there were small details that caused annoyance after I left the salon that caused the polish to peel off so I went a couple weeks with some of my nails down to the acrylic. But my last time there The manicure lasted for a whole month and this last time I just love the way my nails look. The last 2 times I've seen Lia and Ivy. The kids that work the front are so helpful and attentive.
I have been going to Essence for the last 6-7 months and I love this nail salon. I love how welcoming they are and they are always so kind to my son that comes with me(he is 4). Their prices are great and they do amazing work. Love going here and wouldn't go anywhere else. I also get tons of compliments on my nails.
I'm from Arizona I went visit my family down there. I had to find a place to get my nails done. I had a great experience wirh the owners they were very pleasent, helpful and polite. Usually when I get my nails done they don't conversate with you but my experience with this particular place they communicate with you asked questions and concerns with life which made my experience much more comfortable then anywhere I've been to. Thank you again for making my visit/experience GREAT! I will definitely go again!
I had never been here and stopped in for a quick gel polish change. Very nice people and I am happy with my service I received. I will come back for other services.
First time going here and they did an excellent job! Lucy done my nails and she took her time and was very nice. Every one in the shop was so sweet. I definitely will be coming back!
Ivy is amazing. I just walked in due to me working two jobs and making the last minute decision to get my nails done. She was super patient. Tackled a new design with ease and grace and was truly a wonderful and talented business woman! I will for sure return and never use anyone else.
They were all super sweet and did an amazing job on my nails! Will for sure be back and there prices were very reasonable
Place Pictures
Essence Nail Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
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