ENVY NAILS & SPA

+1 605-271-1584

4212 W Empire Pl, Sioux Falls, SD 57106 United States of America

Open Today: -

Quick Facts About ENVY NAILS & SPA

ENVY NAILS & SPA, based on the given comments, has several strengths and weaknesses that have been highlighted by its customers.

Strengths: 1. Excellent customer service: Many customers praise the friendly and welcoming atmosphere at ENVY NAILS & SPA. They appreciate the staff's willingness to accommodate them on short notice and the positive attitude displayed by the employees. 2. Skillful technicians: Several customers mention the high-quality work done by the nail technicians at ENVY NAILS & SPA. They commended the precision in nail shaping, length, and design, indicating that the technicians are skilled in their craft. 3. Efficient service: Some customers were impressed with the quick service they received at ENVY NAILS & SPA, mentioning that they were in and out within a short amount of time. This efficiency could be appealing to customers who have limited time to spare. 4. Positive relationships with customers: Some customers mention specific nail technicians by name and express a strong bond or positive relationship with them. This indicates that the salon fosters a sense of connection and loyalty between the staff and customers.

Weaknesses: 1. Lack of attention to detail: One customer mentioned that there was a lack of regular clean-up around the nails and cuticles, which led to dip powder being left on the skin. Another customer complained about the sloppy and thick polish job. These comments suggest that attention to detail may not be consistently upheld at the salon. 2. Pricing issues: A few customers expressed disappointment with the prices at ENVY NAILS & SPA. One customer mentioned having to pay extra for cuticle care, which they believed should be included in a standard pedicure. Another customer felt that the cost of services did not align with the quality provided. These comments indicate a perception of overpricing or value discrepancy. 3. Inconsistent service quality: While the majority of customers had positive experiences, a couple of comments highlighted negative experiences. One mentioned poor communication from employees and unsatisfactory pedicure service. Another mentioned a painful experience during the removal of acrylic nails, resulting in an infection. These instances suggest inconsistencies in the service quality among employees or inadequate attention to customer comfort and safety. 4. Rushed service: One customer pointed out that the technicians at ENVY NAILS & SPA seemed to rush through customer appointments and did not prioritize careful treatment. This suggests that the salon may value quantity over quality, potentially compromising the customer's experience and satisfaction.

In conclusion, ENVY NAILS & SPA has strengths in terms of excellent customer service, skillful technicians, efficient service, and positive relationships with customers. However, there are weaknesses concerning attention to detail, pricing, inconsistent service quality, and rushed service. Addressing these weaknesses could help the salon improve and provide a better overall experience for its customers.

Best TL Reviews

I took my 7 year old daughter to get our nails done on short notice after being disregarded at the last nail salon we attempted to go to we went into Envy and right away we were greeted and asked what we were looking to get done. They got us both in right away. They absolutely made my daughters day today. The girl that did my daughters nails gave her exactly what she asked for and gave her friendly service with a smile the whole time. Phylicia did my nails and she did an amazing job on my nails and had great conversation and answered my daughters many questions all while still providing me an excellent manicure and experience. We will definitely be back.

Called ahead and asked for availability was able to get in asap she was fast polite and did AMAZING work on my nails. Got the shape length and everything perfect. For the pedicure she was happy polite and once again did amazing work! Highly recommend

I was in and out within 20min, and it shows. The lack of regular clean-up around nails and cuticle clean-up is disappointing. I spent $60 and still have to go home and clean up dip powder all over my skin and refile.

Not worth the money. I won't be back.

This is the worst pedicure I have ever had. I initially wanted the $30 pedicure, but after the lady was done soaking my feet she just wanted to start painting without having buffed my callouses out at all. I then upgraded and had to pay $10 extra to get my feet actually filed down (which I thought is included in most pedicures) The employees there were not friendly and answered my questions very abruptly. The polish job is sloppy and too thick. I am very disappointed and would not recommend.

Love Kristie! She’s the best. Very polite and welcoming. We get along real well. Does a great job????

I took my daughter to the salon for a full set of acrylic nails because we had been pleased with their work in the past, but I was dismayed to see that she already needed a refill when she got home today. The nail tech who worked on my daughter's nails told me that she never files/pushes down cuticles unless specifically requested or doing just a manicure, and that would involve an extra fee. My daughter paid $72 before tipping her. How much more would it be to file down her cuticles? If you consider yourself a professional, you shouldn't let her cuticles cover up half of her nail. I didn't say she needed a manicure but leaving her cuticles to cover so much of the nail makes it look like she did not just get her nails done. To put it mildly, I am very disappointed.

All i have to say is I'm disappointed... I went to get my acrylic nails off. Which as you know, they are very thin after having acrylics. I had to soak them three times, in between each time they drilled off the glue. The last time they were drilling, it was super rough and grind my nail down so much that it was almost to the nail bed. They busted one of my nails and my other nail is infected, i had to got the doctor to get antibiotics. Just really upset and i still had to pay the full price for that like okay i get it but still they ruined my nail and could of made it cheaper or something. Maybe shouldn’t have made me pay..They could have been way more careful especially knowing the nails are thin. They just rush through customers and don’t really care.

Trang is the best! She’s the multitasking queen and answers the phone, assesses the walk in availability, and does your nails at the same time. I’m always really happy with my nails and get lots of compliments on them!